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Discount on Payment options?

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  • 27-08-2015 4:38pm
    #1
    ike
    Registered Users Posts: 1,406 ✭✭✭


    [font=arial, sans-serif]I am just querying if I switch from Direct Debit to EFT/Standing Order will I still be entitled to my discount bonus?[/font]


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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi ike,

    Thanks for getting in touch.

    If the direct debit was originally mandatory when you signed up to the price plan in question, withdrawing the direct debit would mean losing any associated discounts. As per our T&C's:
    If you discontinue your electricity and/or gas Direct Debit for any reason before the end of your price plan we will move you to the relevant Electric Ireland Standard Price Plan and withdraw all electricity and gas discounts, including any optional discounts.

    Hope this helps. If you have any other questions please don't hesitate to ask.

    Regards,
    David


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