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Photos missing from phone. HELP!

  • 31-08-2015 7:45pm
    #1
    ronanc1000
    Registered Users, Registered Users 2 Posts: 817 ✭✭✭


    Massive phone issue guys, don't have the full story but here it is. My sister said she turned on her phone to find all her photos were gone from the device yet all her videos were still there. I checked the DCIM folder to find no photos their either. all her photos were on her phone as of yesterday, its only since turning her phone on today to find her photos missing and her videos all intacts. How can I find the photos please, its a Moto E. Help very much appreciated, she's like an anti christ over it!


Comments

  • #2
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    SD card or internal memory?


  • #3
    ronanc1000
    Registered Users, Registered Users 2 Posts: 817 ✭✭✭ronanc1000


    Kenny Logins wrote: »
    SD card or internal memory?

    Unsure as to were she stored them, I would say the SD card as internal memory on that phone is only 2gb. Can only find all videos all photos are gone...


  • #4
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,907 ✭✭✭DopeTech


    Google photos, Dropbox?

    https://www.buymeacoffee.com/dopetech.ie



  • #5
    ronanc1000
    Registered Users, Registered Users 2 Posts: 817 ✭✭✭ronanc1000


    FrostyJim wrote: »
    Google photos, Dropbox?

    I recommend that, but she's only 12, she thought the phone could do its job I guess. Any idea what to do to try and look for them?


  • #6
    pah
    Registered Users, Registered Users 2 Posts: 3,607 ✭✭✭pah


    If u can get the sd card into an adapter for a PC

    Download FTK imager http://accessdata.com/product-download/digital-forensics/ftk-imager-version-3.2.0

    Go to Add evidence item and choose the physical drive of the sd card.

    You can then browse the contents and should see deleted files which you can export.


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  • #7
    ronanc1000
    Registered Users, Registered Users 2 Posts: 817 ✭✭✭ronanc1000


    pah wrote: »
    If u can get the sd card into an adapter for a PC

    Download FTK imager http://accessdata.com/product-download/digital-forensics/ftk-imager-version-3.2.0

    Go to Add evidence item and choose the physical drive of the sd card.

    You can then browse the contents and should see deleted files which you can export.

    Thanks! Will try that and update with a result hopefully.


  • #8
    ThisRegard
    Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    ronanc1000 wrote: »
    I recommend that, but she's only 12, she thought the phone could do its job I guess. Any idea what to do to try and look for them?

    Google photos might have done it automatically anyway ? If she has a google account and it's linked to the phone, as long as the Photos app was on her phone it should do it.


  • #9
    redfacedbear
    Registered Users, Registered Users 2 Posts: 891 ✭✭✭redfacedbear


    I've had phones do something similar before - once I found them in a folder called LOST.dir and another time the phone created a whole second directory called SD2 (almost as if there were 2 sd cards installed) and the data was on the second one.


  • #10
    ronanc1000
    Registered Users, Registered Users 2 Posts: 817 ✭✭✭ronanc1000


    pah wrote: »
    If u can get the sd card into an adapter for a PC

    Download FTK imager http://accessdata.com/product-download/digital-forensics/ftk-imager-version-3.2.0

    Go to Add evidence item and choose the physical drive of the sd card.

    You can then browse the contents and should see deleted files which you can export.

    Questions, I have to register before downloading. It won't let me continue without entering a company name what do I put into it?


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