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I'm confused with bill payment

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  • 01-09-2015 10:37am
    #1
    FRLeonid
    Registered Users Posts: 2 ✭


    [font=arial, sans-serif]Hi, I have a problem. I  have payed an amount of 77.00 euro to my old account at  my old adress  with my EasyPay Electricity card from electric ireland ( before I payed with paper  bill)  because I haven't received any paper bill at the begining of august and now a got a message from electric ireland saying that I owe an amount of 157.64 euro . I recently moved to my new adress and that why  I want you to give some advice about how can I close my old account and if there is a possibility to transfer these money from my old account to the new one?[/font]


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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi FRLeonid,

    Thanks for getting in touch.

    If you mistakenly transferred money to a closed account (and if it isn't closed we can close it for you) we should be able to transfer this to your currently active account without a problem.

    Just send us the following details by private message and we'll look into this for you:
    • Your full name
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)
    If you have any other questions please don't hesitate to ask.

    Regards,
    David


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