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Alternative contact number for eircom Customer Care during network issue Wednesday Se

eircom: Tony · 2015-09-02 13:50:59

Hi All just to update on issue reported here We have been advised that service to Dublin 01 numbers is back working normally and mobile traffic is working but at a slightly reduced capacity. We will add more information as it becomes available. As we continue to experience issues with Freephone calls into our call centres…

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02-09-2015 2:50pm

#1
eircom: Tony

Closed Accounts Posts: 2,226 ✭✭✭

Join Date: November 2009

Posts: 2166
Hi All

just to update on issue reported here

We have been advised that service to Dublin 01 numbers is back working normally and mobile traffic is working but at a slightly reduced capacity.

We will add more information as it becomes available.

As we continue to experience issues with Freephone calls into our call centres the following is a list of numbers on which you can contact us.
These numbers should allow customers to contact us by bypassing the Freephone issue.

Please note customers will be charged local or national rates (where applicable)

It is also essential the customer call the correct number in order to route to the correct location
Consumer Care Fixed 01 765 2599

Business Care Fixed 01 765 2633

Broadband Technical Support 01 765 2798

Meteor Care Bill Pay 01 765 2036

Meteor Care Pay As You Go 01 765 2037

emobile Care Bill Pay 01 765 2039

emobile care Pay As You Go 01 765 2752

emobile care Business 01 765 2035

Ent/Gov/Commercial Business 01 468 8530

01 468 8530

eMobile Business Care 01 701 1450

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