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Bill reversal but you forgot to send me the money back

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  • 03-09-2015 11:30am
    #1
    alechecco83
    Registered Users Posts: 2 ✭


    Hello,

    on Monday, 13th July 15 you took 143.92 eur via direct debit.

    D/D ELECTRIC IRELA -143.92 -143.92

    This bill has been reversed (because it was a wrong estimation) and later I got a new bill.

    Unfortunately I haven't got the money back.

    Could you please send me the money?

    Thanks.


Comments

  • Options
    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi alechecco83,

    Thanks for getting in touch.

    For account security, can you please confirm the following details for us by private message:
    • Your full name
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)
    We can then look into this for you.

    Regards,
    David


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