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Double charged

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  • 03-09-2015 8:48pm
    #1
    ccarr
    Registered Users Posts: 118 ✭✭


    Hi
    was in shop earlier
    paid by card, but was charged twice as the sales assisant said it didnt go thought the first time, but looking online banking seems i have being charged twice.
    How do i get refund on second payment ?
    Do i go back to shop ? or can the bank refund it ?


Comments

  • Options
    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi ccarr, 

    Thank you for getting in contact with us here on Boards.ie. 

    If the transaction does not automatically reverse itself within 24 hours, we would always suggest contacting the merchant directly as they may able to refund the transaction in store. If you require further assistance with this duplication, please call our customer support team on 0818 365 365 / + 353 1404 4000 where a representative will be more than happy to assist you with this. 

    We hope this helps and if we can assist you with anything else, please don't hesitate to contact us again. 

    Thanks, 
    Elaine 


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