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Pioneer VSX-921 constantly showing flashing 'UE22'.

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  • 05-09-2015 8:58pm
    #1
    Austin1
    Registered Users Posts: 186 ✭✭


    Hi There

    I bought the above unit off you guys several years ago so I know it's out of warranty but you might be able to point me in the right direction.

    UE22 keeps flashing on the display. Usually the receiver operates okay regardless but sometimes when I switch it on, there is no sound for several minutes. Also occasionally the unit has refused to function at all, all the while flashing UE22.

    Any ideas? Would a firmware update help? How do I go about doing this? If you think its a hardware issue is there a Pioneer service centre in Dublin where I can drop in the receiver for inspection?

    Thanks in advance.

    Austin


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    #2
    Richersounds.ie: Brian
    Company Representative Posts: 1,025 ✭✭✭Richersounds.ie: Brian


    Austin1 wrote: »
    Hi There

    I bought the above unit off you guys several years ago so I know it's out of warranty but you might be able to point me in the right direction.

    UE22 keeps flashing on the display. Usually the receiver operates okay regardless but sometimes when I switch it on, there is no sound for several minutes. Also occasionally the unit has refused to function at all, all the while flashing UE22.

    Any ideas? Would a firmware update help? How do I go about doing this? If you think its a hardware issue is there a Pioneer service centre in Dublin where I can drop in the receiver for inspection?

    Thanks in advance.

    Austin
    Hi Austin,
    Unfortunately I don't know of any Pioneer service centres in dublin. We would use a local company who do cover/arrange repairs for the whole of ROI so might be worth trying them- www.craigavon.tv - 
    The UE code is an Update Error code, so am not sure if a firmware update will cure it, but this is available here - http://www.pioneer.eu/eur/support/software/VSX-921/page.html - if you wanted to try that?

    Cheers
    Brian


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