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Using ATM card abroad

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  • 08-09-2015 4:35pm
    #1
    rorygormally
    Registered Users Posts: 1 ✭


    Hi I'm abroad in France studying for the year. I tried to use my ATM card today and it wouldn't work. My friends said they contacted their banks before they left. So I was wondering if I had to contact my branch to let them know that I'm abroad. Any help would be appreciated.
    Thank you.


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    rorygormally wrote: »
    Hi I'm abroad in France studying for the year. I tried to use my ATM card today and it wouldn't work. My friends said they contacted their banks before they left. So I was wondering if I had to contact my branch to let them know that I'm abroad. Any help would be appreciated.
    Thank you.
    Hi rorygormally, 

    Thanks for contacting us here on Boards. 

    Yes we would advise you to contact us prior to travelling abroad to ensure the continued use of your debit card while abroad. You can advise us of your travel notice on 365 Online by selecting the Online Service Desk and then choose the Ask a Question option, a representative with account access will then make a note of this on your account. 
    Alternatively, you can call Bank of Ireland Direct on +3531 4044000 and a representative will make a note of your travel dates on your account. Our representatives are available on this number 8am to midnight Monday to Friday and 9am to 6pm on weekends. 

    When abroad, please note that there are lower daily ATM limits and this can be €500 when in Europe using a chip and PIN ATM, however some banks may set their own limit. Once you reach this daily ATM limit, your Visa Debit card will still work at a point of sale in person or online. 

    All the best with your studies in France and please let us know if we can help with any other query.  

    Thanks,
    Sarah


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