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Changing Credit Card

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  • 08-09-2015 7:09pm
    #1
    gaz15
    Registered Users Posts: 275 ✭✭


    I have a Bank of Ireland credit card, I'd like to keep the credit card but I want to have a new card with a different number than my current one.

    Is this possible or will I just have to cancel it and get a new one?

    Thanks for your help


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    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi gaz15, 

    Thank you for getting in contact with us here on Boards.ie. 

    To change your card number it would be necessary to call our Customer Service team on 0818 251 251 and a representative will cancel your existing card and have a new one issued out to you. Your existing card will immediately be deactivated however, your new card will be with you within 3 to 5 working days. 

    You're pin number will remain the same and we would always advise to update your details with any merchant whom you hold a continuous authority or direct debit instruction with. 

    Regrettably, it is not possible to change your card number without cancelling the existing card. 

    If we can help you with anything else here, please don't hesitate to contact us again. 

    Thanks, 
    Elaine


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