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cancel eircom broadband

pacman1989 · 2015-09-17 10:30:02

Hi I'm basically just wondering is it possible for me to cancel my eircom broadband due to them currently changing to eir . I'm not sure of how these things work but would like to get out of my contract due to eircoms terrible customer service . thanks in advance

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17-09-2015 11:30am

#1

pacman1989

Registered Users Posts: 74 ✭✭

Join Date: January 2013

Posts: 53

Hi I'm basically just wondering is it possible for me to cancel my eircom broadband due to them currently changing to eir . I'm not sure of how these things work but would like to get out of my contract due to eircoms terrible customer service . thanks in advance

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#2 17-09-2015 11:51am
Cabaal

Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭

Join Date: October 2001

Posts: 26417

The short answer is no,
They've only changed name, nobody has bought the company or anything like that so the Terms & Conditions haven't changed,

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#3 17-09-2015 12:16pm
ytpe2r5bxkn0c1

Closed Accounts Posts: 32,688 ✭✭✭✭

Join Date: September 2006

Posts: 29486

It's only a branding change, so no. No more so than the change to Electric Ireland and others in the past.

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#4 18-09-2015 2:08pm
MarkAnthony

Closed Accounts Posts: 6,934 ✭✭✭

Join Date: October 2014

Posts: 6759

Careful canceliing it at any stage. The other providers (other than UPC, Wireless etc) use Eir(com)'s lines so they need to do active 'ports' for what aof the correct term.

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