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Still on Old E-mail Client

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  • 23-09-2015 10:47pm
    #1
    PaulT21
    Registered Users Posts: 697 ✭✭✭


    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks


Comments

  • Options
    #2
    eir: Tony
    Closed Accounts Posts: 157 ✭✭eir: Tony


    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    Hi PaulT21
    Can you PM me with your account details?
    Tony


  • Options
    #3
    PaulT21
    Registered Users Posts: 697 ✭✭✭PaulT21


    eir: Tony wrote: »
    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    Hi PaulT21
    Can you PM me with your account details?
    Tony
    Hi Tony,

    Sent you a PM yesterday. Any joy on this issue. Thanks


  • Options
    #4
    eir: Tony
    Closed Accounts Posts: 157 ✭✭eir: Tony


    PaulT21 wrote: »
    eir: Tony wrote: »
    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    Hi PaulT21
    Can you PM me with your account details?
    Tony
    Hi Tony,

    Sent you a PM yesterday. Any joy on this issue. Thanks
    Hi Paul
    I have sent this to our technical support team, I have no reply as yet, I have chased this again now.
    Tony


  • Options
    #5
    PaulT21
    Registered Users Posts: 697 ✭✭✭PaulT21


    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    PaulT21 wrote: »
    eir: Tony wrote: »
    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    Hi PaulT21
    Can you PM me with your account details?
    Tony
    Hi Tony,

    Sent you a PM yesterday. Any joy on this issue. Thanks
    eir: Tony wrote: »
    PaulT21 wrote: »
    eir: Tony wrote: »
    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    Hi PaulT21
    Can you PM me with your account details?
    Tony
    Hi Tony,

    Sent you a PM yesterday. Any joy on this issue. Thanks
    Hi Paul
    I have sent this to our technical support team, I have no reply as yet, I have chased this again now.
    Tony
    Hi Tony or any mod, any update on my Web Mail issue. Still on the old classic as of tonight :(


  • Options
    #6
    driversk
    Registered Users Posts: 18 ✭driversk


    send an email to support.business(at)eircom.net
    state that you agree to new T&C in the email. if unsure  what they are, go to webchat, they will send them to you
    usually takes 3-5 working days. mine was done within a week. was chatting with a guy one eir webchat


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  • Options
    #7
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    PaulT21 wrote: »
    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    PaulT21 wrote: »
    eir: Tony wrote: »
    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    Hi PaulT21
    Can you PM me with your account details?
    Tony
    Hi Tony,

    Sent you a PM yesterday. Any joy on this issue. Thanks
    eir: Tony wrote: »
    PaulT21 wrote: »
    eir: Tony wrote: »
    PaulT21 wrote: »
    Hi there 

    I recently sent an e-mail to customer support asking that my e-mail interface be upgraded from the old version as shown on the screenshot attached to the new modern version but I haven't received any reply.

    Can some of the mods here please solve this problem for me,

    Many thanks
    Hi PaulT21
    Can you PM me with your account details?
    Tony
    Hi Tony,

    Sent you a PM yesterday. Any joy on this issue. Thanks
    Hi Paul
    I have sent this to our technical support team, I have no reply as yet, I have chased this again now.
    Tony
    Hi Tony or any mod, any update on my Web Mail issue. Still on the old classic as of tonight :(
    Hi PaulT21

    Please send an email to support.business@eircom.net

    Please advise in the email the following:


    That you agree to the terms and conditions of the Zimbra Upgrade.
     
    Please upgrade webmail service to Zimbra
     
    Please include your email address.

    Thanks
    Al

     


  • Options
    #8
    PaulT21
    Registered Users Posts: 697 ✭✭✭PaulT21


    driversk wrote: »
    send an email to support.business(at)eircom.net
    state that you agree to new T&C in the email. if unsure  what they are, go to webchat, they will send them to you
    usually takes 3-5 working days. mine was done within a week. was chatting with a guy one eir webchat


    A big thanks to driversk and Al for getting me on the right track with the Zimbra upgrade. Fully sorted now. Cheers folks :)


  • Options
    #9
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    PaulT21 wrote: »
    driversk wrote: »
    send an email to support.business(at)eircom.net
    state that you agree to new T&C in the email. if unsure  what they are, go to webchat, they will send them to you
    usually takes 3-5 working days. mine was done within a week. was chatting with a guy one eir webchat


    A big thanks to driversk and Al for getting me on the right track with the Zimbra upgrade. Fully sorted now. Cheers folks :)
    Thanks PaulT21

    AL


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