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Welcome to the eir Mobile thread in our eir Talk to... forum.

eir: Tony · 2015-09-24 14:24:41

Our eir Mobile customer service representatives will be here to answer any query about your account, our services or how you can get the most from being a customer. We are here at the following times: Monday to Friday from 12:00 to 17:00 Outside these hours and at weekends, if you need help and support, you'll find us here…

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#62 27-09-2016 1:11pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

dm2978 wrote: »

Hi, is the customer support line down today? I've been trying to get through since 9am.

Thanks

Hi dm2978,

I'm afraid so, is there anything I can assist you with here?

-Pamela

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#63 27-09-2016 1:14pm
dm2978

Registered Users Posts: 40 ✭

Join Date: June 2011

Posts: 38

Eir: Pamela wrote: »

Hi dm2978,

I'm afraid so, is there anything I can assist you with here?

-Pamela

Thanks Pamela, I just want to remove a 30 day sim only number from one of my accounts, is it best to wait till the lines are up?

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#64 27-09-2016 2:28pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

dm2978 wrote: »

Eir: Pamela wrote: »

Hi dm2978,

I'm afraid so, is there anything I can assist you with here?

-Pamela

Thanks Pamela, I just want to remove a 30 day sim only number from one of my accounts, is it best to wait till the lines are up?

[font=Verdana, sans-serif]Yes it would [/font][font=Verdana, sans-serif]dm2978,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]unfortunately[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I would be unable to arrange that from here.[/font]
[font=Verdana, sans-serif]I would recommend contacting them tomorrow and they will be able to assist you with this.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

[font=Verdana, sans-serif] [/font]

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#65 05-10-2016 4:31pm
imp1

Registered Users Posts: 153 ✭✭

Join Date: April 2009

Posts: 146

Hi - I have a problem with my mobile and the repair centre is looking for my IMEI number - screen is blank, no idea where the box is, no idea where my contract is????

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#66 06-10-2016 2:14pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

imp1 wrote: »

Hi - I have a problem with my mobile and the repair centre is looking for my IMEI number - screen is blank, no idea where the box is, no idea where my contract is????

Hi imp1,

I have replied to your other post.

-Pamela

0
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#67 06-10-2016 9:18pm
mik_da_man

Hosted Moderators Posts: 9,948 ✭✭✭

Join Date: December 2004

Posts: 9688

Hey, how do I get an unlock code for my phone.
Tried the website but it brought me to a dead link.

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#68 07-10-2016 11:46am
imp1

Registered Users Posts: 153 ✭✭

Join Date: April 2009

Posts: 146

Eir: Pamela wrote: »

imp1 wrote: »

Hi - I have a problem with my mobile and the repair centre is looking for my IMEI number - screen is blank, no idea where the box is, no idea where my contract is????

Hi imp1,

I have replied to your other post.

-Pamela

Thanks Pamela, I have sent the details requested.

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#69 07-10-2016 1:44pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

imp1 wrote: »

Eir: Pamela wrote: »

imp1 wrote: »

Hi - I have a problem with my mobile and the repair centre is looking for my IMEI number - screen is blank, no idea where the box is, no idea where my contract is????

Hi imp1,

I have replied to your other post.

-Pamela

Thanks Pamela, I have sent the details requested.

Thanks imp1,

-Pamela

0
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#70 11-10-2016 1:13pm
Fireball14013

Registered Users Posts: 48 ✭

Join Date: March 2015

Posts: 37

Hi, I can't receive MMS messages on my phone, it's a Nexus 5. I have all the settings correct as per Eir's recommendations, but is there something else preventing me receiving them?
Thanks.

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#71 11-10-2016 4:25pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794
Fireball14013 wrote: »

Hi, I can't receive MMS messages on my phone, it's a Nexus 5. I have all the settings correct as per Eir's recommendations, but is there something else preventing me receiving them?
Thanks.

Hi Fireball14013,

Thanks for getting in touch, are the below MMS settings the ones you are using?
Connection name: eir Mobile data

Data bearer: Packet data or GPRS on some handsets

Access Point Name: data.eir.ie

Username: N/A

Prompt password: N/A

Password: N/A

Authentication: None

Homepage: http://m.eir Mobile.ie

[*]

-Pamela

0
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#72 12-10-2016 3:05pm
Fireball14013

Registered Users Posts: 48 ✭

Join Date: March 2015

Posts: 37

[*]

Hi Pamela,
I have tried those settings and still no luck...

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#73 13-10-2016 4:49pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Fireball14013 wrote: »

[*]

Hi Pamela,
I have tried those settings and still no luck...

[*]
Do you have an active data connection Fireball14013?

-Pamela

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#74 14-10-2016 10:03am
Fireball14013

Registered Users Posts: 48 ✭

Join Date: March 2015

Posts: 37

Hi Pamela,
I do have an active data connection, I use it all the time.

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#75 14-10-2016 12:42pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Fireball14013 wrote: »

Hi Pamela,
I do have an active data connection, I use it all the time.

Can you PM me your mobile number & pin & I'll take a look into this Fireball14013

-Pamela

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#76 17-10-2016 8:57pm
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

Hi, I gave my 30 day notice to quit back in september 15th, Friday....I am still connected somehow, why?
I was told that I could think about other options over the weekend as was reassured that the extra few days wouldn't affect my quit date of 15th October.
I called back on the Monday and closed my contract. I've been abroad for the past 2 weeks and just got back to see that my eir number is still active...again, why?

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#77 18-10-2016 11:02am
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

bidiots wrote: »

Hi, I gave my 30 day notice to quit back in september 15th, Friday....I am still connected somehow, why?
I was told that I could think about other options over the weekend as was reassured that the extra few days wouldn't affect my quit date of 15th October.
I called back on the Monday and closed my contract. I've been abroad for the past 2 weeks and just got back to see that my eir number is still active...again, why?

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Can you PM me your account number & I'll check this?[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

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#78 20-10-2016 9:27am
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

Pamela, I've sent a couple of PM's looking to see why, even though I gave my 30 days notice in September, eir are sending me a bill in November?
Should I just go straight to Comreg about this?

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#79 20-10-2016 3:10pm
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

Hello?

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#80 20-10-2016 4:00pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

0
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#81 20-10-2016 4:43pm
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

0
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#82 21-10-2016 9:57am
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

bidiots wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

Pamela?

0
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#83 21-10-2016 10:11am
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

bidiots wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

[font=Verdana, sans-serif]All cancellations would require 30 days’ notice [/font][font=Verdana, sans-serif]bidiots.[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I can assure you this process applies to all customers, you can read more on this here https://www.eir.ie/termsandconditions/[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

0
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#84 21-10-2016 12:00pm
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

[font=Verdana, sans-serif]All cancellations would require 30 days’ notice [/font][font=Verdana, sans-serif]bidiots.[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I can assure you this process applies to all customers, you can read more on this here https://www.eir.ie/termsandconditions/[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

Who disputed the 30 day notice?
I GAVE MY NOTICE ON THE 15TH SEPTEMBER - WHY AM I GETTING ANOTHER BILL IN NOVEMBER?

0
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#85 21-10-2016 12:23pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

[font=Verdana, sans-serif]All cancellations would require 30 days’ notice [/font][font=Verdana, sans-serif]bidiots.[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I can assure you this process applies to all customers, you can read more on this here https://www.eir.ie/termsandconditions/[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

Who disputed the 30 day notice?
I GAVE MY NOTICE ON THE 15TH SEPTEMBER - WHY AM I GETTING ANOTHER BILL IN NOVEMBER?

[font=Verdana, sans-serif]You will receive a final bill in November as bills are issued monthly & your October bill has already been issued [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]bidiots.[/font]
[font=Verdana, sans-serif] [/font]

[font=Verdana, sans-serif]-Pamela [/font]

0
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#86 21-10-2016 4:26pm
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

[font=Verdana, sans-serif]All cancellations would require 30 days’ notice [/font][font=Verdana, sans-serif]bidiots.[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I can assure you this process applies to all customers, you can read more on this here https://www.eir.ie/termsandconditions/[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

Who disputed the 30 day notice?
I GAVE MY NOTICE ON THE 15TH SEPTEMBER - WHY AM I GETTING ANOTHER BILL IN NOVEMBER?

[font=Verdana, sans-serif]You will receive a final bill in November as bills are issued monthly & your October bill has already been issued [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]bidiots.[/font]
[font=Verdana, sans-serif] [/font]

[font=Verdana, sans-serif]-Pamela [/font]

That's Eir's problem. I will pay the October bill, if I get one in November, ill be going through comreg.

0
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#87 24-10-2016 12:07pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

[font=Verdana, sans-serif]All cancellations would require 30 days’ notice [/font][font=Verdana, sans-serif]bidiots.[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I can assure you this process applies to all customers, you can read more on this here https://www.eir.ie/termsandconditions/[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

Who disputed the 30 day notice?
I GAVE MY NOTICE ON THE 15TH SEPTEMBER - WHY AM I GETTING ANOTHER BILL IN NOVEMBER?

[font=Verdana, sans-serif]You will receive a final bill in November as bills are issued monthly & your October bill has already been issued [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]bidiots.[/font]
[font=Verdana, sans-serif] [/font]

[font=Verdana, sans-serif]-Pamela [/font]

That's Eir's problem. I will pay the October bill, if I get one in November, ill be going through comreg.

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]bidiots,[/font]
[font=Verdana, sans-serif]If you take a look at the bill you receive in November it will state the dates you have been charged for and I can assure you that you will not be overcharged. COMREG will also be able to clarify this for you.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

0
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#88 25-10-2016 9:40am
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

[font=Verdana, sans-serif]All cancellations would require 30 days’ notice [/font][font=Verdana, sans-serif]bidiots.[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I can assure you this process applies to all customers, you can read more on this here https://www.eir.ie/termsandconditions/[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

Who disputed the 30 day notice?
I GAVE MY NOTICE ON THE 15TH SEPTEMBER - WHY AM I GETTING ANOTHER BILL IN NOVEMBER?

[font=Verdana, sans-serif]You will receive a final bill in November as bills are issued monthly & your October bill has already been issued [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]bidiots.[/font]
[font=Verdana, sans-serif] [/font]

[font=Verdana, sans-serif]-Pamela [/font]

That's Eir's problem. I will pay the October bill, if I get one in November, ill be going through comreg.

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]bidiots,[/font]
[font=Verdana, sans-serif]If you take a look at the bill you receive in November it will state the dates you have been charged for and I can assure you that you will not be overcharged. COMREG will also be able to clarify this for you.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, if you can assure me that I wont be overcharged, then you can see that the last bill should be the October one, there is no need for a November bill.

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#89 25-10-2016 1:53pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

bidiots wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi bidiots,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have responded to your PM, [/font]
[font=Verdana, sans-serif]You gave your 30 day notice the 19th of September; therefore your account would be closed 30 days from this date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, I closed my account on the 15th. I was offered the weekend to reconsider, assured that the 15th would still be my contract end date. Now I'm been told otherwise. Why have I been scammed into a different close date?

[font=Verdana, sans-serif]All cancellations would require 30 days’ notice [/font][font=Verdana, sans-serif]bidiots.[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I can assure you this process applies to all customers, you can read more on this here https://www.eir.ie/termsandconditions/[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

Who disputed the 30 day notice?
I GAVE MY NOTICE ON THE 15TH SEPTEMBER - WHY AM I GETTING ANOTHER BILL IN NOVEMBER?

[font=Verdana, sans-serif]You will receive a final bill in November as bills are issued monthly & your October bill has already been issued [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]bidiots.[/font]
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[font=Verdana, sans-serif]-Pamela [/font]

That's Eir's problem. I will pay the October bill, if I get one in November, ill be going through comreg.

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]bidiots,[/font]
[font=Verdana, sans-serif]If you take a look at the bill you receive in November it will state the dates you have been charged for and I can assure you that you will not be overcharged. COMREG will also be able to clarify this for you.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Pamela, if you can assure me that I wont be overcharged, then you can see that the last bill should be the October one, there is no need for a November bill.

[font=Verdana, sans-serif]Unfortunately as you cancelled your account after your billing date you will receive one more bill [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]bidiots.[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]You will be charged only for service until your cancellation date.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

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#90 25-10-2016 6:51pm
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

For the final time, I didnt cancel after the bill date, why are you ignoring this main point?

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#91 25-10-2016 6:53pm
bidiots

Registered Users Posts: 1,491 ✭✭✭

Join Date: November 2012

Posts: 1465

For the final time, I didnt cancel after the bill date, why are you ignoring this main point?

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