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Switching landline back to eircom

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  • 28-09-2015 1:50pm
    #1
    ohnonotgmail
    Registered Users Posts: 40,442 ✭✭✭✭


    I am currently a landline customer with vodafone.  Not through any choice of mine, they acquired my account when they acquired UTV.  How do i go about switching my landline to eircom?  Vodafone are an awful shower to deal with.


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    #2
    ohnonotgmail
    Registered Users Posts: 40,442 ✭✭✭✭ohnonotgmail


    24 hours and a rep still hasn't bothered to answer what i thought was a simple query? I think i'll look elsewhere


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    #3
    staticdoor71
    Registered Users Posts: 634 ✭✭✭staticdoor71


    ohnonotgmail wrote: »
    24 hours and a rep still hasn't bothered to answer what i thought was a simple query? I think i'll look elsewhere

    I would definitely advise you to look elsewhere I've been trying to change mine back since Sept 10th
    They are incompetent


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    ohnonotgmail wrote: »
    I am currently a landline customer with vodafone.  Not through any choice of mine, they acquired my account when they acquired UTV.  How do i go about switching my landline to eircom?  Vodafone are an awful shower to deal with.
    Hi ohnonotgmail, 

    To organise the switch back to us the sales team on 1800 503 303 will be happy to help you. They'll explore all your options with you. 

    Thanks

    Tracey 


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    #5
    ohnonotgmail
    Registered Users Posts: 40,442 ✭✭✭✭ohnonotgmail


    staticdoor71 wrote: »
    ohnonotgmail wrote: »
    24 hours and a rep still hasn't bothered to answer what i thought was a simple query? I think i'll look elsewhere

    I would definitely advise you to look elsewhere I've been trying to change mine back since Sept 10th
    They are incompetent
    it seems you're right.  I would hate to think how long i would have to wait for a reply to a complicated query.


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    ohnonotgmail wrote: »
    staticdoor71 wrote: »
    ohnonotgmail wrote: »
    24 hours and a rep still hasn't bothered to answer what i thought was a simple query? I think i'll look elsewhere

    I would definitely advise you to look elsewhere I've been trying to change mine back since Sept 10th
    They are incompetent
    it seems you're right.  I would hate to think how long i would have to wait for a reply to a complicated query.
    Hi ohnonotgmail

    Apologies for the delays - should you have any further queries please let me know

    Thanks
    Al


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