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  • 29-09-2015 6:08pm
    #1
    March1983
    Registered Users Posts: 1 ✭


    I sent an email to your customer service last Thursday and there is still no answer from them. I'm just wondering what their turnaround response time is.


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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi March1983,

    Thanks for getting in touch, and our apologies for any delay in responding to you.

    If you send us your details, we would be happy to look into your query here on Boards. We would just need you to confirm the following by private message:
    • Your full name
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)
    If you have any other questions please don't hesitate to ask.

    Regards,
    David


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