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Painfully slow eFibre speeds.

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  • 29-09-2015 8:57pm
    #1
    Registered Users Posts: 136 ✭✭


    Over the past 2 weeks we have been getting terrible eFibre speeds below 1Mb/s. The Internet also crashes everyday giving an Eircom DSL error page. Have been on eFibre since it came out in Ennis and has never been like this.


Comments

  • Registered Users Posts: 4 tmp33bmw


    briggy wrote: »
    Over the past 2 weeks we have been getting terrible eFibre speeds below 1Mb/s. The Internet also crashes everyday giving an Eircom DSL error page. Have been on eFibre since it came out in Ennis and has never been like this.
    That happens with my efibre every now and again, I always turn off the router for a couple of mins. back to normal after I do that


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    briggy wrote: »
    Over the past 2 weeks we have been getting terrible eFibre speeds below 1Mb/s. The Internet also crashes everyday giving an Eircom DSL error page. Have been on eFibre since it came out in Ennis and has never been like this.
    Hi briggy

    I'm very sorry to hear this and apologise for the inconvenience created as a result. The best advice I can offer you at this stage is to contact the eir technical support team on free phone 1901 or Local 1890260260 - you can also reach support via WebChat at www.eir.ie/chatnow

    Thanks
    Al


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