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Sky go an error has occurred the application must now terminate

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  • 02-10-2015 11:54am
    #1
    I Concur
    Registered Users Posts: 92 ✭✭


    'Sky go an error has occurred the application must now terminate'
    Pop ups when i try watching live tv
    Happened when upgraded to windows 10
    Any help would be great
    Wanna get it sorted before the matches on the weekend :)
    Tagged:


Comments

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    #2
    Ant695
    Registered Users Posts: 506 ✭✭✭Ant695


    What browser are you using? I seem to recall around launch of windows 10 there were issues tied to silverlight.


  • Options
    #3
    I Concur
    Registered Users Posts: 92 ✭✭I Concur


    Ant695 wrote: »
    What browser are you using? I seem to recall around launch of windows 10 there were issues tied to silverlight.

    I'm using Firefox
    I'm able to watch the films and all on it, just not the live stream


  • Options
    #4
    Ant695
    Registered Users Posts: 506 ✭✭✭Ant695


    Found this on sky forums:

    The SkyGo escalation team contcted me this morning and we found a solution....

    It's a simple mix-up in the time/date stamp. Make sure your LONG and SHORT time stamps match up.
    1. Open up your clock down in the right hand corner.
    2. Click 'Change date and time'
    3. Click 'Change calendar settings'
    4. Under the 'Date' tab, make sure your date formats are the same, ie. dd-MMM-yy
    for short, dddd-MMMM-dd-yyyy for long. MAKE SURE THEY ARE SET TO UK DATES.
    5. Done and dusted. My SkyGo works fine now.


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