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Requesting a chargeback...

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  • 03-10-2015 9:15am
    #1
    joujoujou
    Registered Users Posts: 13,657 ✭✭✭✭
    Unregistered Users


    Saw on TV that An Post's subcontractor's strike action triggered advice NOT to post anything until further notice - is there any other way I could send off Visa Debit chargeback request?

    Email hopefully?


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    #2
    gizmo555
    Closed Accounts Posts: 2,948 ✭✭✭gizmo555


    joujoujou wrote: »
    Saw on TV that An Post's subcontractor's strike action triggered advice NOT to post anything until further notice - is there any other way I could send off Visa Debit chargeback request?

    Email hopefully?
    The two or three times I've requested chargebacks on my BoI Visa or Mastercards I did it by phone to the customer service number on the back of the card. I guess if you do it by phone, that will allow the customer service staff to validate your request with the usual security questions, which they couldn't do by email.


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    #3
    joujoujou
    Registered Users Posts: 13,657 ✭✭✭✭joujoujou
    Unregistered Users


    Well, they couldn't do it by snail mail either. ;)

    But thanks, I'll ring them. :)


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    #4
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    joujoujou wrote: »
    Well, they couldn't do it by snail mail either. ;)

    But thanks, I'll ring them. :)
    Hi joujoujou,

    Thank you for contacting us here on Boards.ie.

    If you call BOI Direct on 0818365365 a representative can take your request over the phone. Representatives are available Monday-Friday 8am-Midnight, 9am-6pm weekends and Bank holidays.

    Thanks,

    Tara C


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