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EBS query

  • 07-10-2015 11:57AM
    #1
    Kalimah
    Registered Users, Registered Users 2 Posts: 1,469 ✭✭✭


    I went to my local EBS branch in Dublin to ask for an up to date mortgage statement. I needed it for a credit union loan. The credit union just needed confirmation that I'm not in arrears. I was told they couldn't print one off for me at that time. It would take three days and would cost me €5.

    I thought it was fairly poor customer service. I'm wondering if I apply for online banking with them will I be able to see my mortgage balance online and payments made into it?

    As an aside I didn't even know they had an online facility. Apart from the mortgage I have no dealings with them. They never contact me except with the annual mortgage statement and the occasional letter re a reduction in lending rates.


Comments

  • #2
    ike
    Registered Users, Registered Users 2 Posts: 1,408 ✭✭✭ike


    Their online banking is fairly basic, but it will display a list of the transactions and payments and you can print it off from there...it gives you the option to display in a printer friendly version


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