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Is there a problem with switching online?

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  • 13-10-2015 12:04pm
    #1
    Wheety
    Registered Users Posts: 5,510 ✭✭✭


    H

    I have tried to switch my accounts to Electric Ireland yesterday and today. Page 2 just keeps reloading when I click next. There is no information missing and I have tried it on different computers and different browsers.


Comments

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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Wheety,

    Thanks for getting in touch, and for your interest in Electric Ireland.
    Wheety wrote:
    Page 2 just keeps reloading when I click next. There is no information missing and I have tried it on different computers and different browsers.

    Sorry to read this, but we appreciate you bringing this to our attention. We haven't been made aware of a wider issue with the switching page, but if you send us a private message with your telephone number and the best time to call (up to 7.40pm) we can organise a callback from our Sales team. We have also made our I.T. team aware of the problem you're experiencing.

    If you have any other questions please don't hesitate to ask.

    Regards,
    David


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    #3
    Wheety
    Registered Users Posts: 5,510 ✭✭✭Wheety


    PM sent


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