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Facebook Rebrand Help

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  • 15-10-2015 10:34pm
    #1
    mouse55
    Registered Users Posts: 2 ✭


    Hi,

    Hoping some one can help me out.

    I run an online business and have a Facebook page with 35K likes. For example its called XYZ. and my website is XYZ . ie

    The business is doing very good. Recently, I was lucky enough to buy a domain name, which is brilliant and ties in perfectly with my business. So I am going to rebrand my website. I wouldn't do this but this domain name is brilliant for my business. Couldn't ask for better. Lets call my new domain name: ABC

    The problem is my Facebook page. I want to rebrand it (Like UPC did) to ABC.

    I actually have another Facebook page called ABC already (0 likes).

    So I want to merge the XYZ to ABC page, or get Facebook to delete the ABC page and rename the XYZ to ABC. I tried to merge the page but got an error as the username is already in use (by me with 0 likes)

    I emailed Facebook twice, but they haven't got back to me. I am nervous in following the guide to do it incase I mess up and loose my likes (Which I paid for about 30% of them)

    I really don't know what to do. I was thinking of keeping the Facebook page and just putting up links to my new website but I think that would confuse people.

    Is it possible to call into Facebook in Dublin? I checked online and there is no phone number.

    Any advice or anyone been in the same situation?

    Thank you in advance.


Comments

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    #2
    Buttercake
    Registered Users Posts: 539 ✭✭✭Buttercake


    You can go to your FB page in the about section and request to change the name.

    If the domain is completely different to the name, you could registsre it as a business name with the CRO so if facebook ask for any more information. I know a furniture shop with 10k+ likes and they change their name on 3 occasions from bedding to furniture and back to bedding, all using different names but under the same company

    Facebook dont have a public phone line because they would have Mary calling about Kevin leaving comments on her son Johnny's halloween outfit, if you take out FB advertsing and have a decent monthly spend, you will be assigned or can request an account manager


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