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Line installation without contract

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  • 22-10-2015 5:55pm
    #1
    doyle7
    Registered Users Posts: 73 ✭✭


    I've moved to a brand new estate. I want to get a line installed but don't want to become an eircom contracted customer. What do I do?


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    #2
    GrayFox208
    Closed Accounts Posts: 335 ✭✭GrayFox208


    doyle7 wrote: »
    I've moved to a brand new estate. I want to get a line installed but don't want to become an eircom contracted customer. What do I do?

    You'd need to contact the provider you want to join and they will send Eir to install a line but you won't be required to pay Eir or be a customer. Any of the broadband providers will be able to get one installed for you.


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    #3
    punisher5112
    Registered Users Posts: 24,644 ✭✭✭✭punisher5112


    Sky couldn't for me but obviously Vodafone has more power and they got it done.

    A lot of installation is done by KN.


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    #4
    GrayFox208
    Closed Accounts Posts: 335 ✭✭GrayFox208


    punisher5112 wrote: »
    Sky couldn't for me but obviously Vodafone has more power and they got it done.

    A lot of installation is done by KN.

    Sky won't do it. The only thing they will do is upgrade your line to fibre. I had the same problem with Sky. Yeah KN solutions or KN Network will install the line they work for Eir. But yeah, you are best to try Vodafone.


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    #5
    1hnr79jr65
    Registered Users Posts: 916 ✭✭✭1hnr79jr65


    KN work for Eircom wholesale or open eir as they call themselves now.

    They install lines that any provider on same network can use, weather a particular company wants to engage with wholesale is up to them, such as Sky.

    Eir will only provide on contract however others like VF can do same by engaging open eir.


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    #6
    GrayFox208
    Closed Accounts Posts: 335 ✭✭GrayFox208


    Sky won't do it because they want to be the ones who do the work. Just a problem when they aren't allowed access the cabinets etc.


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    #7
    jd
    Registered Users Posts: 5,700 ✭✭✭jd


    punisher5112 wrote:
    Sky couldn't for me but obviously Vodafone has more power and they got it done.

    It's not a case o having more power, it's either Sky aren't bothered or they haven't updated their systems to put an install order through.


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    #8
    GrayFox208
    Closed Accounts Posts: 335 ✭✭GrayFox208


    jd wrote: »
    It's not a case o having more power, it's either Sky aren't bothered or they haven't updated their systems to put an install order through.

    They aren't bothered.


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    #9
    doyle7
    Registered Users Posts: 73 ✭✭doyle7


    jd wrote: »
    It's not a case o having more power, it's either Sky aren't bothered or they haven't updated their systems to put an install order through.

    So basically there's little or no hope of get a new connection via the sky route? I'd rather go upc than eir at this stage.


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    #10
    GrayFox208
    Closed Accounts Posts: 335 ✭✭GrayFox208


    doyle7 wrote: »
    So basically there's little or no hope of get a new connection via the sky route? I'd rather go upc than eir at this stage.

    There is no hope. You can try them but I am 99% positive they won't do it. All their system tells them is you can't get it in your area


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    #11
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Hi doyle7

    The advice from sour lemonz is most accurate to be honest. Unfortuantely eir don't install landlines without contract.

    Al


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    #12
    doyle7
    Registered Users Posts: 73 ✭✭doyle7


    eir: Alan wrote: »
    Hi doyle7

    The advice from sour lemonz is most accurate to be honest. Unfortuantely eir don't install landlines without contract.

    Al

    But they will if another company requests? Ie vodafone or sky?


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    #13
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    doyle7 wrote: »
    eir: Alan wrote: »
    Hi doyle7

    The advice from sour lemonz is most accurate to be honest. Unfortuantely eir don't install landlines without contract.

    Al

    But they will if another company requests? Ie vodafone or sky?
    Some other providers have an agreement with eir wholesale (open eir it's called) where eir arrange connection for that provider however if ordered directly through eir (at a consumer level) a contract applies. I'm aware Vodafone do this but not sure about Sky - you'll need to check with them.

    Al


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    #14
    GrayFox208
    Closed Accounts Posts: 335 ✭✭GrayFox208


    eir: Alan wrote: »

    The advice from sour lemonz is most accurate to be honest. Unfortuantely eir don't install landlines without contract.

    Al

    That isn't true if another provider requests the line


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    #15
    jd
    Registered Users Posts: 5,700 ✭✭✭jd


    I think the rep is differentiating between open eir (wholesale) and eir (retail).


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    #16
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Thanks Jd

    That's exactly what I'm doing

    As I mentioned the other provider contacts open eir (eir wholesale) and then eir technicians arrange installation without opening an eir account.

    Al


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    #17
    doyle7
    Registered Users Posts: 73 ✭✭doyle7


    eir: Alan wrote: »
    Thanks Jd

    That's exactly what I'm doing

    As I mentioned the other provider contacts open eir (eir wholesale) and then eir technicians arrange installation without opening an eir account.

    Al

    I was onto sky earlier and basically they won't do a thing without a pre or existing phone line installed. Won't request anything either. He even went as far as saying I'd get onto UPC before I go anywhere else.


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    #18
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    doyle7 wrote: »
    eir: Alan wrote: »
    Thanks Jd

    That's exactly what I'm doing

    As I mentioned the other provider contacts open eir (eir wholesale) and then eir technicians arrange installation without opening an eir account.

    Al

    I was onto sky earlier and basically they won't do a thing without a pre or existing phone line installed. Won't request anything either. He even went as far as saying I'd get onto UPC before I go anywhere else.
    Sorry to hear this doyle7 - there's little I can do on that but if you have any further questions feel free to ask

    Cheers
    Al


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