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Alarm connected to landline now ringing instead of sending SMS

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  • 26-10-2015 10:01am
    #1
    skywalker_208
    Registered Users Posts: 1,350 ✭✭✭


    Morning,

    Recently when my HKC alarm was activated it started ringing the mobile numbers in its list instead of sending SMS alerts. It seems to rotate through the list and dial each one every 15 mins and called party can only hear beeping sounds.

    Alarm Company advised Eircom removed their SMS feature and they could install a new panel with SIM etc.

    This does not answer my question - anyone know how I can stop it doing this? I don't mind it ringing once or twice to alert us the alarm is going off but last time I had to snip the phone cable coming into the house for an hour to get it to stop. Made no difference whether we answer the call or hang up and let it go straight to voicemail.


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    You need engineer access to the panel.
    From there in Dialler Menu> Options Menu > Misc. Options Menu ? FTC Attempts change to 1.
    Changing for a generic voice dialler or GSM dialler would be the best option.


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    #3
    altor
    Registered Users Posts: 11,715 ✭✭✭✭altor


    skywalker_208 wrote: »
    Morning,

    Recently when my HKC alarm was activated it started ringing the mobile numbers in its list instead of sending SMS alerts. It seems to rotate through the list and dial each one every 15 mins and called party can only hear beeping sounds.

    Alarm Company advised Eircom removed their SMS feature and they could install a new panel with SIM etc.

    This does not answer my question - anyone know how I can stop it doing this? I don't mind it ringing once or twice to alert us the alarm is going off but last time I had to snip the phone cable coming into the house for an hour to get it to stop. Made no difference whether we answer the call or hang up and let it go straight to voicemail.

    You can also set up the text function if you still have a phone line in place.
    Using the HKC Securetext you can just change the numbers the system dials out on to receive a text from the system on alarm activation's.

    www.altor.ie



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