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still getting letters after a year out of contract

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  • 28-10-2015 5:25pm
    #1
    marklazarcovic
    Registered Users Posts: 6,216 ✭✭✭


    howdy,

    can one of you have a word with your records dept,i moved over a year ago ,letters going to old  address despite being informed id moved etc,ive had letters to my new address too btw .. 

    apparently im in credit to the sum of 41c and im getting reminders to my old address every so often.

    need it to stop thanks. 


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    marklazarcovic wrote: »
    howdy,

    can one of you have a word with your records dept,i moved over a year ago ,letters going to old  address despite being informed id moved etc,ive had letters to my new address too btw .. 

    apparently im in credit to the sum of 41c and im getting reminders to my old address every so often.

    need it to stop thanks. 
    Hi marklazarcovic

    Please PM me your old eir account number and I'll investigate this for you

    Thanks
    Al


  • Options
    #3
    marklazarcovic
    Registered Users Posts: 6,216 ✭✭✭marklazarcovic


    will do tomorrow thanks


  • Options
    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    marklazarcovic wrote: »
    will do tomorrow thanks
    No worries marklazarcovic

    Al


  • Options
    #5
    marklazarcovic
    Registered Users Posts: 6,216 ✭✭✭marklazarcovic


    pmd


  • Options
    #6
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Thank you

    I have requested clarification on this and I'll get back to you asap

    Al


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  • Options
    #7
    marklazarcovic
    Registered Users Posts: 6,216 ✭✭✭marklazarcovic


    any news?


  • Options
    #8
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    marklazarcovic wrote: »
    any news?
    Hi marklazarcovic

    I have been assured that this has been resolved and no further letters or notifications will be sent.

    Thanks
    Al


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