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International transfer not showing

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  • 29-10-2015 9:35am
    #1
    blapabrew22
    Registered Users Posts: 58 ✭✭


    Good morning,

    I made an international transfer this past Friday to my USA account, as I do every month, however it has not appeared in my US account to date.  This normally takes no longer than 2, 3 days tops, but we are now at Thursday and it is still not appearing, and I need it to make bill payments.

    Is there any change to the length of time it takes to make Non sepa transfers?  


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  • Options
    #2
    Bank of Ireland: Helen
    Closed Accounts Posts: 147 ✭✭Bank of Ireland: Helen


    blapabrew22 wrote: »
    Good morning,

    I made an international transfer this past Friday to my USA account, as I do every month, however it has not appeared in my US account to date.  This normally takes no longer than 2, 3 days tops, but we are now at Thursday and it is still not appearing, and I need it to make bill payments.

    Is there any change to the length of time it takes to make Non sepa transfers?  
    Hi blapabrew22,
     
    Thanks for contacting us here on Boards.
     
    This type of transfer would generally take 3-5 days. However if they were transferred after our cut off time of 3.30pm and due to the Bank Holiday weekend they may not have transferred until Tuesday morning.
     
    If these funds have still not been credited to your payee’s account I would advise you to contact one of my colleagues in BOI Direct on 0818365365 or 0035314044000 by selecting option 1 followed by the star. They will be happy to look into this for you and can put a trace on these funds if necessary.
     
    Have a good day and if there is anything else we can help you with please don’t hesitate in contacting us again.
     
    Helen

     


  • Options
    #3
    blapabrew22
    Registered Users Posts: 58 ✭✭blapabrew22


    Bank of Ireland: Helen wrote: »
    blapabrew22 wrote: »
    Good morning,

    I made an international transfer this past Friday to my USA account, as I do every month, however it has not appeared in my US account to date.  This normally takes no longer than 2, 3 days tops, but we are now at Thursday and it is still not appearing, and I need it to make bill payments.

    Is there any change to the length of time it takes to make Non sepa transfers?  
    Hi blapabrew22,
     
    Thanks for contacting us here on Boards.
     
    This type of transfer would generally take 3-5 days. However if they were transferred after our cut off time of 3.30pm and due to the Bank Holiday weekend they may not have transferred until Tuesday morning.
     
    If these funds have still not been credited to your payee’s account I would advise you to contact one of my colleagues in BOI Direct on 0818365365 or 0035314044000 by selecting option 1 followed by the star. They will be happy to look into this for you and can put a trace on these funds if necessary.
     
    Have a good day and if there is anything else we can help you with please don’t hesitate in contacting us again.
     
    Helen

     
    Thanks Helen, didn't take into account the bank holiday, which might be causing the delay.  Will revert if it stretches longer than 5 days.  Thanks again.


  • Options
    #4
    Bank of Ireland: Helen
    Closed Accounts Posts: 147 ✭✭Bank of Ireland: Helen


    blapabrew22 wrote: »
    Bank of Ireland: Helen wrote: »
    blapabrew22 wrote: »
    Good morning,

    I made an international transfer this past Friday to my USA account, as I do every month, however it has not appeared in my US account to date.  This normally takes no longer than 2, 3 days tops, but we are now at Thursday and it is still not appearing, and I need it to make bill payments.

    Is there any change to the length of time it takes to make Non sepa transfers?  
    Hi blapabrew22,
     
    Thanks for contacting us here on Boards.
     
    This type of transfer would generally take 3-5 days. However if they were transferred after our cut off time of 3.30pm and due to the Bank Holiday weekend they may not have transferred until Tuesday morning.
     
    If these funds have still not been credited to your payee’s account I would advise you to contact one of my colleagues in BOI Direct on 0818365365 or 0035314044000 by selecting option 1 followed by the star. They will be happy to look into this for you and can put a trace on these funds if necessary.
     
    Have a good day and if there is anything else we can help you with please don’t hesitate in contacting us again.
     
    Helen

     
    Thanks Helen, didn't take into account the bank holiday, which might be causing the delay.  Will revert if it stretches longer than 5 days.  Thanks again.
    Hi blapabrew22,
     
    You’re more than welcome, if we can help with anything else just let us know.
     
    Cheers

    Helen


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