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Automatically switching to eStatements

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  • 29-10-2015 5:44pm
    #1
    Macmillan150
    Registered Users Posts: 52 ✭✭


    More " Good news" from Bank of Ireland today. I will no longer be getting paper statements. Can I opt out of this? If so, how? I really value my paper statements for my records. Can someone explain how this is " Good news" for me? Coming on the day I'm ringing around and going online changing all my credit card details, I'm less than impressed. 


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    #2
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    sandraiwhite@ya wrote: »
    More " Good news" from Bank of Ireland today. I will no longer be getting paper statements. Can I opt out of this? If so, how? I really value my paper statements for my records. Can someone explain how this is " Good news" for me? Coming on the day I'm ringing around and going online changing all my credit card details, I'm less than impressed. 
    Hi Sandra,

    Thank you for contacting us here on Boards.ie.

    We're sorry to hear you are unhappy with our change to estatements. 

    However when you are changed to estatements you do have the option online via Manage accounts to change back to paper statements.

    Hope this helps,

    Tara C


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    #3
    Macmillan150
    Registered Users Posts: 52 ✭✭Macmillan150


    That's great. Will they continue to be free? And will be switching to paper statements be as easy as it is to change to ez statements ( big visible button beside each account number)? 


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    #4
    Macmillan150
    Registered Users Posts: 52 ✭✭Macmillan150


    Also, how is this " good news "? Again, I feel I'm missing something


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    #5
    Macmillan150
    Registered Users Posts: 52 ✭✭Macmillan150


    And now I haven't been paid!!! You have to be kidding me!! This is just endless.  When will wages be transferred? This is happening at a ridiculous rate. 


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    #6
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    sandraiwhite@ya wrote: »
    That's great. Will they continue to be free? And will be switching to paper statements be as easy as it is to change to ez statements ( big visible button beside each account number)? 
    Hi sandraiwhite@ya,

    Thanks for your replies. 

    Yes up to date statements will continue to be issued free of charge. 
    If you would like to opt out there will be an option online to do this once the change comes into effect in November. One advantage of estatements is that as they are an easy way of accessing your statements as and when you need them without the need for requesting duplicate statements. Duplicated statements are charged at €3.80 for the first page and €2.50 for additional pages. 

    In relation to payment delay, we're aware that some payments to accounts have been delayed this morning. We're working to resolve this as soon as possible and sorry for any inconvenience caused. 

    Thanks,
    Sarah 


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