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Incorrect PIN

patmac · 2015-11-02 11:19:39

Hi I have just spent 15 minutes trying to get through to BOI CC services which is unacceptable, anyway I was sent a new MasterCard and was told my current PIN would work but neither mine nor my wife's card will work. Can someone PM me and I will give them my Phone number so someone can phone me back.

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02-11-2015 12:19pm

#1

patmac

Registered Users Posts: 7,572 ✭✭✭

Join Date: September 2005

Posts: 7144

Hi

I have just spent 15 minutes trying to get through to BOI CC services which is unacceptable, anyway I was sent a new MasterCard and was told my current PIN would work but neither mine nor my wife's card will work. Can someone PM me and I will give them my Phone number so someone can phone me back.

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#2 02-11-2015 12:51pm
Bank of Ireland: Tara

Closed Accounts Posts: 2,346 ✭✭✭

Join Date: November 2011

Posts: 2202

Hi patmac,

Thanks for contacting us here on Boards.

We're sorry to hear you experienced a delay when call Credit Card Services. For assistance with your query, you can send an Ask a Question message from Online Service Desk. Advisors answering these queries have full access to your credit card details and will be happy to help. We don't have access to customer's account details here.

Thanks
Tara

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