AddressPal & Lockers - An Post's Parcel Service SEE MOD WARNING FIRST POST

Dan Jaman

theguzman wrote: »

Considering the three days AddressPal take to deliver to Ireland I presume that stuff is trucked across by the ferry?

It might be, for the PO pickup service. Any parcels I've had sent via the direct-to-door service show that they sit in Heathrow for a day or two. Of course, that's not to say that the Heathrow depot doesn't also fill trucks.

BArra

had an item delivered to the UK addresspal depot for post office collection on Friday 30th November, so today is the 5th day.

understandable they are dealing with extra volume, anybody else seeing 5+ days for stuff to arrive to post office for collection?

keano25

Terrible service. Had stuff arrive at there sorting place on the 3rd and it's still in London according to the tracking number they gave me.

I had a package leave Hong Kong on the 9th and it was delivered this morning with DHL!

nim1bdeh38l2cw

keano25 wrote: »

Terrible service. Had stuff arrive at there sorting place on the 3rd and it's still in London according to the tracking number they gave me.

I had a package leave Hong Kong on the 9th and it was delivered this morning with DHL!

At least you have a tracking number. I had stuff delivered the other day, and it's still not checked in.

WayneEnterprise

BArra wrote: »

had an item delivered to the UK addresspal depot for post office collection on Friday 30th November, so today is the 5th day.

understandable they are dealing with extra volume, anybody else seeing 5+ days for stuff to arrive to post office for collection?

Last few weeks I've experienced huge delays with them for PO delivery.

For example, an item arrived in my local PO yesterday (13th December) having been delivered to the UK address on the 28th November. Woman in the post office said they have so many parcels these days they need to clear them down before taking more in.

danjo-xx

Expecting an AP item from uk to Waterford but got a text from Anpost saying my item was in their national hub and to choose a delivery option.


Anyone make sense of this before I contact them.

The_Conductor

danjo-xx wrote: »

Expecting an AP item from uk to Waterford but got a text from Anpost saying my item was in their national hub and to choose a delivery option.


Anyone make sense of this before I contact them.

They've started doing this with all Amazon orders. Is it an Amazon order perchance?

gerard2210

danjo-xx wrote: »

Expecting an AP item from uk to Waterford but got a text from Anpost saying my item was in their national hub and to choose a delivery option.


Anyone make sense of this before I contact them.

Is the AP item for home delivery? An post have recently started sending texts to customers once the parcel reaches the Dublin hub. You can change the delivery date or address.

Cork Boy 53

gerard2210 wrote: »

Is the AP item for home delivery? An post have recently started sending texts to customers once the parcel reaches the Dublin hub. You can change the delivery date or address.

Not just AP. I have ordered several items through Amazon prime for delivery by the regular An Post service and have also received these texts.

paddy19

Cork Boy 53 wrote: »

Not just AP. I have ordered several items through Amazon prime for delivery by the regular An Post service and have also received these texts.

Yes, same here. Even got a delivery on Saturday.
I assume it's part of Amazon's contract with An Post.

danjo-xx

gerard2210 wrote: »

Is the AP item for home delivery? An post have recently started sending texts to customers once the parcel reaches the Dublin hub. You can change the delivery date or address.

No its for p.o delivery.

Outlaw Pete

Ebay telling me the 0044 AddressPal number is invalid.

Anyone have a way around this? Cheers.

Dan Jaman

Outlaw Pete wrote: »

Ebay telling me the 0044 AddressPal number is invalid.

Anyone have a way around this? Cheers.

I just put my own phone number on it.

Davy

Outlaw Pete wrote: »

Ebay telling me the 0044 AddressPal number is invalid.

Anyone have a way around this? Cheers.

If you are calling from the UK it would be just 0 171 so that might work instead.

DermoMIO

A week after the post below & after numerous emails back & forth they eventually found my delivery & it turned out was pretty difficult to miss as it was ginormous ! In the end I was dealing with AddressPalCustomerService@airbusonline.com who must be the US contractors. And 6 days after they found it it arrived in portlaois & 2 days later delivered to me. Somehow I didn’t get hit with customs despite being €300 worth of clothes !

Overall if you take away the loosing of my delivery their customer service was top class & delivery times didn’t suffer from the time of the year so all is forgiven & will continue to use them if I need something from the US that doesn’t deliver here.

DermoMIO wrote: »

Anybody find addresspal’s us customer service non existent ? I emailed their contact email that they have used to contact me before 24 hours ago & no response.

They have a parcel of mine in their depot over a week now & they usually only take a day or two to notify me that their taking payment but haven’t heard a word from them & getting worried.

ZeitgeistGlee

Anyone know how well AddressPal handle stuff? Bought a monitor from Curry's eBay during the 15% off sale recently and just saw on their website that they only offer €40 compensation for damage in transit.

Package is slightly too large as well so I'm gonna get caught for €25 of a delivery fee which feels a bit excessive.

Dan Jaman

ZeitgeistGlee wrote: »

Anyone know how well AddressPal handle stuff? Bought a monitor from Curry's eBay during the 15% off sale recently and just saw on their website that they only offer €40 compensation for damage in transit.

Package is slightly too large as well so I'm gonna get caught for €25 of a delivery fee which feels a bit excessive.

The way around that is to register for Home Delivery with them, and oversized parcels get bumped to that service. It might mean paying 12.99 but that's better than being stung for 25 and having to traipse to the nearest depot.

ZeitgeistGlee

Dan Jaman wrote: »

The way around that is to register for Home Delivery with them, and oversized parcels get bumped to that service. It might mean paying 12.99 but that's better than being stung for 25 and having to traipse to the nearest depot.

Yeah I'll call them Monday and see if there's anything I can do to get it down a bit.

JamesBond2010

ZeitgeistGlee wrote: »

Yeah I'll call them Monday and see if there's anything I can do to get it down a bit.

could be worse could have being stung by paypal for currency conversion charges £480to 560E 30e extra they charged Twats .should have left it @ uk address but couldnt remember their new one@ the time.

9935452

ZeitgeistGlee wrote: »

Anyone know how well AddressPal handle stuff? Bought a monitor from Curry's eBay during the 15% off sale recently and just saw on their website that they only offer €40 compensation for damage in transit.

Package is slightly too large as well so I'm gonna get caught for €25 of a delivery fee which feels a bit excessive.

Ive started using them a while ago. about 10 packages later im less than impressed.

2 of them got sent home by mistake and they werent oversize .

They broke one item, another they lost and as there wasnt a signed delivery receopt they didnt want to know.

40% of my dealings with them had problems
over 2000 packages with parcel motel and only issues with 2 or 3 of them which they resolved

KOR101

9935452 wrote: »

over 2000 packages with parcel motel .........

The mind boggles......

matttreddy

Hello everyone,

I was looking to use AddressPal to buy an item from an English eBay seller who won't post to Ireland.

I entered the given address into eBay but they will not let me use it without first entering in an English phone number, which I do not have.

Any help would be much appreciated.

joujoujou

Here ya go:

https://www.airbusiness.com/contact

+44 (0) 1727 890 600

Ning

Any delays at the moment? Parcel supposedly arrived on Friday the 4th, but I haven't got a notification from AddressPal yet.

Discodog

Ning wrote: »

Any delays at the moment? Parcel supposedly arrived on Friday the 4th, but I haven't got a notification from AddressPal yet.

I have always found them good but now I have a late package

The_Conductor

Ning wrote: »

Any delays at the moment? Parcel supposedly arrived on Friday the 4th, but I haven't got a notification from AddressPal yet.

Two packages delivered (with tracking) on 24.12.2018- arrived yesterday.

Virtanen

Had one delivered to the UK hub last Friday, only arrived in the PO yesterday

where does my code AP 26C 3603 2170648 go when ordering i am using it for the first time it is the first line of the delivery address? i am ordering from JD's Uk as they are having a sale and JD Ireland is not

got it to work and placed an order never did anything like this before i am pure nervous

paddy19

[Deleted User] wrote: »

where does my code AP 26C 3603 2170648 go when ordering i am using it for the first time it is the first line of the delivery address? i am ordering from JD's Uk as they are having a sale and JD Ireland is not

Just put it in any part of the address that will take it. It just has to be visible so that the sorters can get it to you. Some websites are pickie about what they will take in the various address lines so you may have to muck about a bit to get it on.

My order has been delivered to address pal this morning how long do I wait before hearing from address pal or do they just ship it to my local post office without telling me?