Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

DPD Parcel Wizard - DPD Pickup

Options
1…78101213…138

Comments

  • Options
    #272
    Berty
    Registered Users Posts: 26,149 ✭✭✭✭Berty


    My item was delivered earlier. I'll find out where when we get home.

    Got letter from them thisnmorning with a magnet. Grand but unless I order from the fridge ill have to write the codes down.


  • Options
    #273
    VampiricPadraig
    Registered Users Posts: 632 ✭✭✭VampiricPadraig


    Trying this out. Ordered from Amazon on Saturday using the free delivery. Let's see if I can get it by Friday!


  • Options
    #274
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    Got my welcome letter and fridge magnet in the post today.


  • Options
    #275
    Yggr of Asgard
    Registered Users Posts: 5,223 ✭✭✭Yggr of Asgard


    According to DPD the depot that provides the UK Virtual address is open on Saturdays from 9am - 10:30am.

    Now that is a major disadvantage over Parcelmotel for those who need Saturday delivery.


  • Options
    #276
    Berty
    Registered Users Posts: 26,149 ✭✭✭✭Berty


    Yggr of Asgard wrote: »
    According to DPD the depot that provides the UK Virtual address is open on Saturdays from 9am - 10:30am.

    Now that is a major disadvantage over Parcelmotel for those who need Saturday delivery.

    Thing is surely the guys from other companies like the royal mail etc would know this which is weird why their parcel couldn't be delivered.


  • Advertisement
  • Options
    #277
    the groutch
    Closed Accounts Posts: 16,096 ✭✭✭✭the groutch


    The Ayatolla wrote: »
    Bought something using Amazon Prime on Thursday.
    Delivered to DPD Mallusk on Friday.
    Being delivered to my house today.

    Text/email updates all the way.

    not bad getting 48 hour delivery for €3.85, assuming you wanted the other Amazon Prime services (tv/movies/music) anyway.


  • Options
    #278
    IrishBlaine
    Registered Users Posts: 219 ✭✭IrishBlaine


    Just ordered 2 items from Amazon Prime today but they shipped them separately but are due to be delivered tmro to DPD, Hopefully DPD count it as one shipment when they deliver it to me.


  • Options
    #279
    TheDriver
    Registered Users Posts: 12,499 ✭✭✭✭TheDriver


    Got normal amazon delivery arrive to dpd today, email/text right away and delivery tomorrow. Not sure why fridge magnet is a good idea though.....


  • Options
    #280
    the groutch
    Closed Accounts Posts: 16,096 ✭✭✭✭the groutch


    you just better hope they don't delivery the fridge magnet separately and count it as one of your three freebies.
    PM did similar with their merch when they launched iirc.


  • Options
    #281
    Berty
    Registered Users Posts: 26,149 ✭✭✭✭Berty


    DPD signed my name and delivered it to a neighbour and never told me. No thank you.


  • Advertisement
  • Options
    #282
    Fr_Dougal
    Registered Users Posts: 9,166 ✭✭✭Fr_Dougal


    Berty wrote: »
    DPD signed my name and delivered it to a neighbour and never told me. No thank you.

    What form of wizardry is this?


  • Options
    #283
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    the groutch wrote: »
    you just better hope they don't delivery the fridge magnet separately and count it as one of your three freebies.
    PM did similar with their merch when they launched iirc.

    They post it to your postal address via An Post. It's not part of the 3 free deliveries.


  • Options
    #284
    4652
    Registered Users Posts: 10 ✭4652


    does anyone know can these guys handle alcohol
    as PM can't.


  • Options
    #285
    JohnMearsheimer
    Closed Accounts Posts: 2,302 ✭✭✭JohnMearsheimer


    Just gave it a go. I had to buy something small from Amazon (I could only seem to find it in bulk in Ireland which was much more than I needed) but the postage to Ireland was not making it worth my while. Problem solved.


  • Options
    #286
    Kenny Bania
    Registered Users Posts: 328 ✭✭Kenny Bania


    Anyone know what they do about oversized parcels? I just got a 48" TV sent to Parcel Wizard from Amazon.

    Parcel Motel usually charge you a fee which I'm fine with (and give you the option of home delivery); but Parcel Wizard don't mention this as an option in their FAQ - they only state a max size. So what will happen my TV when it arrives at their UK depot?


  • Options
    #287
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭STG.Otaku


    Tony wrote: »
    As far as I know DPD depots are open Saturdays

    I got confirmation from DPD that the Antrim depot is closed Saturday's. Parcel was delivered to them today. No confirmation from DPD yet, only from Amazon.

    Pretty poor so far. Won't be using this service again.


  • Options
    #288
    cfeeneyinterior
    Registered Users Posts: 1,077 ✭✭✭cfeeneyinterior


    Kenny Bania wrote: »
    Anyone know what they do about oversized parcels? I just got a 48" TV sent to Parcel Wizard from Amazon.

    Parcel Motel usually charge you a fee which I'm fine with (and give you the option of home delivery); but Parcel Wizard don't mention this as an option in their FAQ - they only state a max size. So what will happen my TV when it arrives at their UK depot?
    As far as I read they dais that they would charge normal Dpd rates for a parcel to Ireland from UK....We will accept delivery of the parcel at the UK Virtual Address and we will contact you regarding the charges for delivery. Charges will be made at DPD Ireland's tariff rate. .

    I would say you'll be in for aa pretty big charge by actual and maybe dimension weight if its a very big box...


  • Options
    #289
    Kenny Bania
    Registered Users Posts: 328 ✭✭Kenny Bania


    cfeeneyinterior wrote: »
    As far as I read they dais that they would charge normal Dpd rates for a parcel to Ireland from UK....We will accept delivery of the parcel at the UK Virtual Address and we will contact you regarding the charges for delivery. Charges will be made at DPD Ireland's tariff rate. .

    I would say you'll be in for aa pretty big charge by actual and maybe dimension weight if its a very big box...

    Parcel Motel do €20 for oversized, and you can either collect from their depot or arrange delivery for an extra fee. I hope these guys aren't gonna charge me more than that (i.e. more than their competition) or I'll be sticking with Parcel Motel.


  • Options
    #290
    flangemeistro
    Registered Users Posts: 1,692 ✭✭✭flangemeistro


    Kenny Bania wrote: »
    Parcel Motel do €20 for oversized, and you can either collect from their depot or arrange delivery for an extra fee. I hope these guys aren't gonna charge me more than that (i.e. more than their competition) or I'll be sticking with Parcel Motel.

    Thats incorrect about parcel motel only charging €20 for oversized parcels as I posted a few pages back as I got charged €112 for a fireside chair.

    If it is oversized they use a volumetric calculation of L x D x W and divided by 3000 which gives you a kg3 figure and for every 10kg3 it I as over 55kg3 they charge €10.

    Someone mentioned earlier that DPD divide their volumetric figure by 6000 meaning there prices should be roughly half parcelmotel.


  • Options
    #291
    Kenny Bania
    Registered Users Posts: 328 ✭✭Kenny Bania


    Oh ok - well that's good then. I just remember getting a text saying I was being charged €20 for an oversized parcel, so assumed that was a flat charge.


  • Advertisement
  • Options
    #292
    NeverWaining
    Closed Accounts Posts: 287 ✭✭NeverWaining


    Kenny Bania wrote: »
    Anyone know what they do about oversized parcels? I just got a 48" TV sent to Parcel Wizard from Amazon.

    Parcel Motel usually charge you a fee which I'm fine with (and give you the option of home delivery); but Parcel Wizard don't mention this as an option in their FAQ - they only state a max size. So what will happen my TV when it arrives at their UK depot?
    Why on earth did you order without finding out first? All you had to do was pick up the phone. And would Amazon not deliver to Ireland? They usually do.

    You believed Parcel Motel had a service at a price you were happy with but still went with the unknown Parcel Wizard service. Bizarre.

    Nobody here seems to know. You're the guinea pig.


  • Options
    #293
    Laphroaig52
    Registered Users Posts: 1,099 ✭✭✭Laphroaig52


    STG.Otaku wrote: »
    I got confirmation from DPD that the Antrim depot is closed Saturday's. Parcel was delivered to them today. No confirmation from DPD yet, only from Amazon.

    Pretty poor so far. Won't be using this service again.

    It's similar for me.

    I had confirmation from Amazon of delivery to their depot last Friday.
    Today, there is still no record of receiving it on the PW site.
    And the enquiry I sent yesterday is still unanswered or even acknowledged.

    It's a bad start.
    I know they might take some time to find their feet but there's no way I'd trust them over Christmas based on this.....


  • Options
    #294
    Peig Sayers
    Registered Users Posts: 1,083 ✭✭✭Peig Sayers


    Ordered from Amazon on Wednesday and had it delivered by Parcel Wizard to my work this morning. Very happy with the service. They kept me well informed along the way. Have just ordered a parcel from eBay for my second free delivery :D


  • Options
    #295
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭STG.Otaku


    DPD 'lost' my parcel. Whoever was delivering from Yodel just handed it over to some schmuck in Carrickfergus (where DPD confirmed on the phone that there is no depot for Parcel Wizard).

    DPD washed there hands of it. No one by the name I gave works there, no parcel arrived with the numbers I gave. They said they can't help any more. That's the bit that annoys me most.

    Thank God Amazon are sending me a replacement direct to Ireland. No quibbles or problems. Next day too.

    I'll never, ever use DPD again after this.


  • Options
    #296
    crabbypaddy
    Closed Accounts Posts: 1,040 ✭✭✭crabbypaddy


    STG.Otaku wrote: »
    DPD 'lost' my parcel. Whoever was delivering from Yodel just handed it over to some schmuck in Carrickfergus (where DPD confirmed on the phone that there is no depot for Parcel Wizard)

    How is it anything to do with DPD?


  • Options
    #297
    Quackster
    Moderators, Regional South Moderators Posts: 5,775 Mod ✭✭✭✭Quackster


    STG.Otaku wrote: »
    DPD 'lost' my parcel. Whoever was delivering from Yodel just handed it over to some schmuck in Carrickfergus (where DPD confirmed on the phone that there is no depot for Parcel Wizard).

    DPD washed there hands of it. No one by the name I gave works there, no parcel arrived with the numbers I gave. They said they can't help any more. That's the bit that annoys me most.

    Thank God Amazon are sending me a replacement direct to Ireland. No quibbles or problems. Next day too.

    I'll never, ever use DPD again after this.

    Surely it's Yodel who have screwed up here, not DPD? How could DPD have lost your parcel if it wasn't delivered to them to begin with?


  • Options
    #298
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭STG.Otaku


    crabbypaddy wrote: »
    How is it anything to do with DPD?

    Because DPD customer service washed their hands of it when I called asking why a delivery was made to their depot and signed for by person X.

    They then claimed person X doesn't exist and that they couldn't find the parcel. Then basically said 'good luck'.

    That's why. No need to be smart.


  • Options
    #299
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭STG.Otaku


    Quackster wrote: »
    Surely it's Yodel who have screwed up here, not DPD? How could DPD have lost your parcel if it wasn't delivered to them to begin with?

    See above.


  • Options
    #300
    Quackster
    Moderators, Regional South Moderators Posts: 5,775 Mod ✭✭✭✭Quackster


    STG.Otaku wrote: »
    See above.

    But the DPD depot is in Newtownabbey and Yodel are claiming they delivered it to someone in Carrickfergus? There's really no much DPD customer service can do if the parcel was never delivered to their depot.

    But if Yodel are claiming they delivered it to the correct DPD depot in Newtownabbey, that would be a different matter entirely.


  • Advertisement
  • Options
    #301
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭STG.Otaku


    Quackster wrote: »
    But the DPD depot is in Newtownabbey and Yodel are claiming they delivered it to someone in Carrickfergus? There's really no much DPD customer service can do if the parcel was never delivered to their depot.

    But if Yodel are claiming they delivered it to the correct DPD depot in Newtownabbey, that would be a different matter entirely.

    No, there is a DPD depot in Carrickfergus too. The DPD employee who took my call asked for all the details so they could see if it was delivered there.

    Yodel share the blame, of course, but DPD washed their hands of it there and then, and it's for that reason they can jog on. Never mind Yodel.

    EDIT: I should add, I did contact Yodel, who confirmed it was delivered to a commercial DPD address (even if it was Carrickfergus and not Mallusk).


Advertisement