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DPD Parcel Wizard - DPD Pickup

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    #482
    amor3
    Registered Users Posts: 834 ✭✭✭amor3


    DPD Ireland: Ciara wrote: »
    If you contact the company you purchased from and amend the address to the Virtual address you should get your parcel, it might cause some small delay but should work out for you in the end.

    It was dispatched the same day (Monday). Will the package be returned to them?


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    #483
    crabbypaddy
    Closed Accounts Posts: 1,040 ✭✭✭crabbypaddy


    amor3 wrote: »
    It was dispatched the same day (Monday). Will the package be returned to them?

    If you put your own irish address on it its got nothing to do with dpd. If you put your irish address on it with United Kingdom as the country it will likely be returned but it its been dispatched with your Irish address and Ireland as the country you'll probably receive it as normal.


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    #484
    The Ayatolla
    Registered Users Posts: 4,099 ✭✭✭The Ayatolla


    Will having to pay for the next delivery (my 4th) cause a delay in getting it to my house? I plan to pay as soon as I get the email.

    Are payment details saved for future deliveries?

    I have something arriving at the DPD depot tomorrow and need it by Friday.


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    #485
    bored_newbie
    Registered Users Posts: 797 ✭✭✭bored_newbie


    dvd wrote: »
    just had my delivery canceled. yodel would not deliver to the dpd address in antrim

    My yodel delivery just arrived in Dpd Antrim. Are you sure there wasn't another reason for the cancellation?


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    #486
    DPD Ireland: Liam
    Company Representative Posts: 174 Verified rep ✭DPD Ireland: Liam


    The Ayatolla wrote: »
    Will having to pay for the next delivery (my 4th) cause a delay in getting it to my house? I plan to pay as soon as I get the email.

    Are payment details saved for future deliveries?

    I have something arriving at the DPD depot tomorrow and need it by Friday.

    Hi The Ayatolla, There would be no delay in your deliveries as you will be emailed as soon as the parcel arrives into the depot. Once you complete the payment it will carry on through the delivery system as normal. There will be various ways to pay including PayPal, Credit and Debit cards going forward.


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    #487
    BlueLass
    Closed Accounts Posts: 148 ✭✭BlueLass


    dvd wrote: »
    just had my delivery canceled. yodel would not deliver to the dpd address in antrim

    Is it possible you ordered restricted items that they can't put on a plane? I know that when I ordered aftershave from Amazon they refused the order to antrim as it was not allowed for flammable material on flight, hence mainland UK delivery only.


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    #488
    agentgreen
    Registered Users Posts: 635 ✭✭✭agentgreen


    First package from Parcel Wizard arrived this morning on time, unfortunately the parcel packaging was destroyed and the packaging of the goods inside was also damaged and clearly repacked with little disregard. To make matters worse our receptionist signed for it rather than not accept it.


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    #489
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,036 Mod ✭✭✭✭Aquos76


    agentgreen wrote: »
    First package from Parcel Wizard arrived this morning on time, unfortunately the parcel packaging was destroyed and the packaging of the goods inside was also damaged and clearly repacked with little disregard. To make matters worse our receptionist signed for it rather than not accept it.

    Problem there now, you dont actually know when the damage was caused and by whom, it may well have been the original carriage company or indeed DPD, surely thou, if DPD received the package into them is a bad state, they would take a pic of it to cover their own backs and reputation.


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    #490
    DPD Ireland: Ciara
    Company Representative Posts: 227 Verified rep ✭DPD Ireland: Ciara


    agentgreen wrote: »
    First package from Parcel Wizard arrived this morning on time, unfortunately the parcel packaging was destroyed and the packaging of the goods inside was also damaged and clearly repacked with little disregard. To make matters worse our receptionist signed for it rather than not accept it.

    So very sorry to hear that! We're already in contact with your local depot doing some inquiries to establish how this happened and we will contact you shortly with an update.

    Regards

    Ciara


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    #491
    agentgreen
    Registered Users Posts: 635 ✭✭✭agentgreen


    DPD Ireland: Ciara wrote: »
    So very sorry to hear that! We're already in contact with your local depot doing some inquiries to establish how this happened and we will contact you shortly with an update.

    Regards

    Ciara

    Thank you for the reply. Do you not need any of my details to contact the depot etc?


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    #492
    DPD Ireland: Ciara
    Company Representative Posts: 227 Verified rep ✭DPD Ireland: Ciara


    agentgreen wrote: »
    Thank you for the reply. Do you not need any of my details to contact the depot etc?

    Could you please private message me the tracking number of the package you received it will speed up our investigation, many thanks, Ciara


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    #493
    god's toy
    Registered Users Posts: 4,241 ✭✭✭god's toy


    So PW/DPD don't send you a picture like PM?


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    #494
    mass_debater
    Closed Accounts Posts: 3,072 ✭✭✭mass_debater


    Got my first delivery this morning, got a text and an email before 9 saying my package would be delivered between 9.45 and 10.45 which was spot on. I'll be using these more than parcel motel as it suits me better to have stuff delivered


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    #495
    fdevine
    Registered Users Posts: 2,949 ✭✭✭fdevine


    First PW delivery arrived this morning, less than 24 after being received in NI. Got a text notification re delivery slot and the option to reschedule. 10/10

    BTW, mine was a Yodel delivery and no issues delivering it to PW in NI


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    #496
    Toxica
    Registered Users Posts: 590 ✭✭✭Toxica


    What happens if you receive a parcel without a PW number on it? I am worried that is what has happened to mine.


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    #497
    DPD Ireland: Liam
    Company Representative Posts: 174 Verified rep ✭DPD Ireland: Liam


    Toxica wrote: »
    What happens if you receive a parcel without a PW number on it? I am worried that is what has happened to mine.

    So far we have not come across any parcels that we could not identify. All parcels received in have been matched and have progressed through the delivery system smoothly. If you do not receive any information about a parcel being received for you contact us on 0906 480247 and we will help you out.


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    #498
    Toxica
    Registered Users Posts: 590 ✭✭✭Toxica


    DPD Ireland: Liam wrote: »
    So far we have not come across any parcels that we could not identify. All parcels received in have been matched and have progressed through the delivery system smoothly. If you do not receive any information about a parcel being received for you contact us on 0906 480247 and we will help you out.

    Thanks, I am expecting one but I will wait until the end of the week before querying it, as I'm waiting on the seller getting back to me about when she sent it.


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    #499
    SCOOP 64
    Registered Users Posts: 5,251 ✭✭✭SCOOP 64


    I have just sign up for DPD parcel wizard, now it says dont forget to use your parcel wizard id with your address when shopping online ,so what address do i put to deliver to ,do i put my address or depot address and just this code, how does it work ? its not like parcel motel which gives you a address to northern ireland? thanks


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    #500
    Greenmachine
    Registered Users Posts: 5,063 ✭✭✭Greenmachine


    I might get the 3 free deliveries and run. But it would depend the sum of two deliveries was cheaper than a standard uk to ireland delivery.


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    #501
    amor3
    Registered Users Posts: 834 ✭✭✭amor3


    SCOOP 64 wrote: »
    I have just sign up for DPD parcel wizard, now it says dont forget to use your parcel wizard id with your address when shopping online ,so what address do i put to deliver to ,do i put my address or depot address and just this code, how does it work ? its not like parcel motel which gives you a address to northern ireland? thanks

    I put my own address after I put in my pw id first, as it was shown in the sample and now I don't know where my parcel is!!


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    #502
    SCOOP 64
    Registered Users Posts: 5,251 ✭✭✭SCOOP 64


    amor3 wrote: »
    I put my own address after I put in my pw id first, as it was shown in the sample and now I don't know where my parcel is!!

    i though the same ,but if you put in your address and then the code ,the code wont mean anything to the post office in uk or au post , so will just send it too your address but will add a charged and be delayed, how does it work? ?


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    #503
    mass_debater
    Closed Accounts Posts: 3,072 ✭✭✭mass_debater


    SCOOP 64 wrote: »
    I have just sign up for DPD parcel wizard, now it says dont forget to use your parcel wizard id with your address when shopping online ,so what address do i put to deliver to ,do i put my address or depot address and just this code, how does it work ? its not like parcel motel which gives you a address to northern ireland? thanks

    You use the virtual UK address
    https://www.dpdparcelwizard.ie/#/my-uk-virtual-address


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    #504
    dvd
    Registered Users Posts: 33 ✭dvd


    bored_newbie wrote: »
    My yodel delivery just arrived in Dpd Antrim. Are you sure there wasn't another reason for the cancellation?

    i ordered from a seller on amazon and it stated it was being delivered by yodel though no tracking number was available yet. next day i got an email from amazon giving me a refund '' Reason for refund: Shipping address is undeliverable''.

    i reordered using a genuine northern ireland address and its been shipped.
    maybe i'm jumping the gun a bit and assuming the problem was yodel.


  • Options
    #505
    SCOOP 64
    Registered Users Posts: 5,251 ✭✭✭SCOOP 64


    mass_debater wrote: »
    You use the virtual UK address
    https://www.dpdparcelwizard.ie/#/my-uk-virtual-address

    Have it now i clicked on your link! Thanks


  • Options
    #506
    Gaffs89
    Registered Users Posts: 321 ✭✭Gaffs89


    SCOOP 64 wrote: »
    I have just sign up for DPD parcel wizard, now it says dont forget to use your parcel wizard id with your address when shopping online ,so what address do i put to deliver to ,do i put my address or depot address and just this code, how does it work ? its not like parcel motel which gives you a address to northern ireland? thanks

    Yes It's just like parcel motel with a northern Ireland address.

    You put your name
    Your Parcel wizard ID
    then the following address

    DPD Parcel Wizard
    Unit 3, Trench Park,
    Trench Road
    Mallusk , co. Antrim
    BT36 4TY
    UK

    They then send it on to whatever home address you have set up on parcel wizard.There are 7 pages of FAQs in the help section.


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    #507
    IrishStuff09
    Registered Users Posts: 813 ✭✭✭IrishStuff09


    Used this for the first (of many!) times yesterday. Registered a new Amazon account for the one day Prime delivery and had some PC parts delivered to the UK Virtual Address. All went really smoothly, and the parcel was registered with DPD less than 30 minutes after Royal Mail stated it had been delivered, and then I had my package a little over 24 hours later in Galway :) Really great stuff!

    xtgy1Wj.png


  • Options
    #508
    DPD Ireland: Liam
    Company Representative Posts: 174 Verified rep ✭DPD Ireland: Liam


    SCOOP 64 wrote: »
    i though the same ,but if you put in your address and then the code ,the code wont mean anything to the post office in uk or au post , so will just send it too your address but will add a charged and be delayed, how does it work? ?

    Hi Scoop, On the first line of the address put your Parcel Wizard ID number, then the UK Virtual Address which is listed in the "MY UK Virtual Address" link on your PW account. When the parcel arrives in it is then matched with the address you have saved on your account and shipped out to you.


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    #509
    the groutch
    Closed Accounts Posts: 16,096 ✭✭✭✭the groutch


    Who'd have thought Enda Kenny would be a poster on boards.ie


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    #510
    Yggr of Asgard
    Registered Users Posts: 5,223 ✭✭✭Yggr of Asgard


    I'm going to have a fun delivery today.

    Amazon shipped something via DPD to my DPD virtual UK address, so let's see how fast that is processed.

    Funny enough there is no status update since yesterday 18 Nov 2015 19:55 in Hub 4 - Hinckley We have your parcel, and it's on its way to our Mallusk depot.

    Now let's see when I will see that package online and in Dublin.


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    #511
    Fr_Dougal
    Registered Users Posts: 9,166 ✭✭✭Fr_Dougal


    Yggr of Asgard wrote: »
    I'm going to have a fun delivery today.

    Amazon shipped something via DPD to my DPD virtual UK address, so let's see how fast that is processed.

    Funny enough there is no status update since yesterday 18 Nov 2015 19:55 in Hub 4 - Hinckley We have your parcel, and it's on its way to our Mallusk depot.

    Now let's see when I will see that package online and in Dublin.

    I wonder will this count as a delivery. Since Amazon are shipping via DPD there shouldn't really be a charge.

    Can one of the Reps confirm?


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