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DPD Parcel Wizard - DPD Pickup

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    #1862
    firestarter51
    Closed Accounts Posts: 2,382 ✭✭✭firestarter51


    Maximum consignment weight under this service is 20kg. Maximum box dimensions are 40cm x 40cm x 60cm.


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    #1863
    scamalert
    Registered Users Posts: 3,739 ✭✭✭scamalert


    well sorta figured limits are in place what i was suggesting that its not limited,thus even amazon has taken some slack on many items recently being poor packed,while say others could be small yet put in larger box with scrap of paper :cool: ,i know that within IRE they can deliver way larger boxes think its 5e from retailers.

    Since looking at amazon many items would fall under size limits but then you look at packed item and dimensions are added,thus extra packing-thus imagine people knowing they wouldn't have hassle ordering larger items would be glad to know upfront,since getting something big you sorta add anyway extra expenses,thus dont see issue if it was stated that say extra 5kgs or dimensions would add to 10e would be much of a put off knowing youll have item delivered instead of bouncing back and forth.


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    #1864
    firestarter51
    Closed Accounts Posts: 2,382 ✭✭✭firestarter51


    scamalert wrote: »
    well sorta figured limits are in place what i was suggesting that its not limited,thus even amazon has taken some slack on many items recently being poor packed,while say others could be small yet put in larger box with scrap of paper :cool: ,i know that within IRE they can deliver way larger boxes think its 5e from retailers.

    Since looking at amazon many items would fall under size limits but then you look at packed item and dimensions are added,thus extra packing-thus imagine people knowing they wouldn't have hassle ordering larger items would be glad to know upfront,since getting something big you sorta add anyway extra expenses,thus dont see issue if it was stated that say extra 5kgs or dimensions would add to 10e would be much of a put off knowing youll have item delivered instead of bouncing back and forth.


    If in doubt just go to parcel motel, you can get oversize from them delivered to the door or collect at the nearest depot, I have accounts with all three companies as they all have ups and downs to them


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    #1865
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    Had a laptop signed for by KADA yesterday in Newtownabbey, anyone recognise that signature? Don't know where it was delivered to!


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    #1866
    Toxica
    Registered Users Posts: 590 ✭✭✭Toxica


    Curb Your Enthusiasm wrote: »
    Had a laptop signed for by KADA yesterday in Newtownabbey, anyone recognise that signature? Don't know where it was delivered to!

    Don't you remember which address you had it sent to?


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    #1867
    Yggr of Asgard
    Registered Users Posts: 5,224 ✭✭✭Yggr of Asgard


    Curb Your Enthusiasm wrote: »
    Had a laptop signed for by KADA yesterday in Newtownabbey, anyone recognise that signature? Don't know where it was delivered to!

    If it was delivered yesterday you should see it online or in the App already, in fact normally it would be out for delivery to you today and you should have gotten the e-mail/sms.

    If you don't see it online than give them a ring.


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    #1868
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    Yggr of Asgard wrote: »
    If it was delivered yesterday you should see it online or in the App already, in fact normally it would be out for delivery to you today and you should have gotten the e-mail/sms.

    If you don't see it online than give them a ring.

    Have rang them. They don't have it apparently.


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    #1869
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    What is the app called? I've tried in both the play store and the apple store but I can't find it.


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    #1870
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    Toxica wrote: »
    Don't you remember which address you had it sent to?

    Yes of course.

    My name + PW ID
    Unit 5 Trench Park
    Trench Road
    Newtownabbey, Antrim BT36 4LB
    United Kingdom


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    #1871
    Yggr of Asgard
    Registered Users Posts: 5,224 ✭✭✭Yggr of Asgard


    Curb Your Enthusiasm wrote: »
    Have rang them. They don't have it apparently.

    So I went through my deliver records to see if I can find a KADA signature, because I remember I had one once, but no sign of that participial person.

    I would check with the courier that delivered, it should have a GPS address, maybe it ended up at Parcelmotel, that happend in the past.

    I hope you find it.


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    #1872
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    Yggr of Asgard wrote: »
    So I went through my deliver records to see if I can find a KADA signature, because I remember I had one once, but no sign of that participial person.

    I would check with the courier that delivered, it should have a GPS address, maybe it ended up at Parcelmotel, that happend in the past.

    I hope you find it.

    PM don't have it either, rang them and checked. No-one by that name in the office.. DPD are looking into it but they can't find it either.. getting them to check cameras at the time of delivery.

    Had another parcel delivered yesterday to them (royal mail) and it arrived today. God I hope they find it. €800 item


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    #1873
    Yggr of Asgard
    Registered Users Posts: 5,224 ✭✭✭Yggr of Asgard


    Curb Your Enthusiasm wrote: »
    PM don't have it either, rang them and checked. No-one by that name in the office.. DPD are looking into it but they can't find it either.. getting them to check cameras at the time of delivery.

    Had another parcel delivered yesterday to them (royal mail) and it arrived today. God I hope they find it. €800 item

    Which company did deliver it?


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    #1874
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    Yggr of Asgard wrote: »
    Which company did deliver it?

    Yodel.

    They say its KADA but I just checked my parcel history and KIDE is the closest match for signature (too close a match for it not to be this person), so I'm guessing they do have it. Am chatting with DPD now to get them to find it.


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    #1875
    IrishBlaine
    Registered Users Posts: 219 ✭✭IrishBlaine


    jca wrote: »
    What is the app called? I've tried in both the play store and the apple store but I can't find it.

    Not released yet, Its in BETA.


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    #1876
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    My PW number had been cut off. PW just emailed me to say they found it, and it'll be delivered tomorrow. Happy days and a very good resolution from PW. :D


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    #1877
    Yggr of Asgard
    Registered Users Posts: 5,224 ✭✭✭Yggr of Asgard


    Curb Your Enthusiasm wrote: »
    My PW number had been cut off. PW just emailed me to say they found it, and it'll be delivered tomorrow. Happy days and a very good resolution from PW. :D

    Excellent, happy that they found it.


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    #1878
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    Yggr of Asgard wrote: »
    Excellent, happy that they found it.

    I dread to think of what the resolution would have been if it was PM I was dealing with. I've had a dreadful time with them in the past.


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    #1879
    gerard2210
    Registered Users Posts: 547 ✭✭✭gerard2210


    Curb Your Enthusiasm wrote:
    Had another parcel delivered yesterday to them (royal mail) and it arrived today. God I hope they find it. €800 item


    What would happen if it did go missing? Who's responsible for the 800 euro?
    Did you have the item insured?


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    #1880
    Curb Your Enthusiasm
    Registered Users Posts: 3,478 ✭✭✭Curb Your Enthusiasm


    gerard2210 wrote: »
    What would happen if it did go missing? Who's responsible for the 800 euro?
    Did you have the item insured?

    Amazon would just refund or replace it I'd guess, they are usually very good.

    DPD only cover up to €100.


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    #1881
    lucast2007us
    Registered Users Posts: 801 ✭✭✭lucast2007us


    Hi guys how do I find my balance?
    I purchased one delivery through PayPal but I can't find any sign of it on the website?


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    #1882
    IrishBlaine
    Registered Users Posts: 219 ✭✭IrishBlaine


    lucast2007us wrote: »
    Hi guys how do I find my balance?
    I purchased one delivery through PayPal but I can't find any sign of it on the website?

    Can't check it on the website.


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    #1883
    lucast2007us
    Registered Users Posts: 801 ✭✭✭lucast2007us


    Ha that's madness surely they gotta fix that


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    #1884
    IrishBlaine
    Registered Users Posts: 219 ✭✭IrishBlaine


    lucast2007us wrote: »
    Ha that's madness surely they gotta fix that

    Yes such a simple feature is missing, Its been asked on here for ages but still no sign of it.


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    #1885
    RossieMan
    Registered Users Posts: 6,766 ✭✭✭RossieMan


    It's mad that 5 months on from launching they haven't sorted it. Doesn't inspire confidence!


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    #1886
    McLoughlin
    Registered Users Posts: 1,909 ✭✭✭McLoughlin


    lucast2007us wrote: »
    Hi guys how do I find my balance?
    I purchased one delivery through PayPal but I can't find any sign of it on the website?

    Its shown in your email when you get a notification of a delivery


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    #1887
    Tedious Bore
    Registered Users Posts: 507 ✭✭✭Tedious Bore


    hi just wondering is there anything like the 3 free deliveries happening again any time soon? I'm curious to try DPD but been happy enough with Parcel Motel at the same time

    thanks


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    #1888
    DPD Ireland: Ciara
    Company Representative Posts: 227 Verified rep ✭DPD Ireland: Ciara


    lucast2007us wrote: »
    Hi guys how do I find my balance?
    I purchased one delivery through PayPal but I can't find any sign of it on the website?

    lucast2007us Hi, can you PM your PW id number and I will let you know your account balance, the online feature to do this for you is currently in testing and will be available very soon, sorry about the inconvenience caused. Regards Ciara


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    #1889
    DPD Ireland: Ciara
    Company Representative Posts: 227 Verified rep ✭DPD Ireland: Ciara


    Tedious Bore wrote: »
    hi just wondering is there anything like the 3 free deliveries happening again any time soon? I'm curious to try DPD but been happy enough with Parcel Motel at the same time

    thanks

    Hi, at the moment there are no offers, but that's not saying there wont be in the future, keep an eye on the Parcel Wizard page as they will be posted there. Regards Ciara


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    #1890
    Pyrrhic
    Registered Users Posts: 110 ✭✭Pyrrhic


    Delivery was due today.
    Courier was a no show, no calls or texts.
    Not impressed.


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    #1891
    DPD Ireland: Ciara
    Company Representative Posts: 227 Verified rep ✭DPD Ireland: Ciara


    Pyrrhic wrote: »
    Delivery was due today.
    Courier was a no show, no calls or texts.
    Not impressed.

    Hi, I'm sorry to hear that. could you please PM the tracking number and I can investigate what happened, kind Regards Ciara


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