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Online payment for Bill pay

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  • 04-11-2015 2:27pm
    #1
    KwackerJack
    Registered Users Posts: 2,126 ✭✭✭


    Hi 

    I received a text message telling me that my DD did not go through. There is more than enough to cover the bill. Also the text message advises I can pay online but I cannot see this anywhere when I log in?

    Acc CA00 86500216

    Regards

    Mick 


Comments

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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Hi there

    In order to make a payment and get your account activated immediately, just call [font=Arial","sans-serif]019052649 [/font]where they will do this for you. If you have a bundled account you can pay online but not a stand alone account like you have here.

    AL


  • Options
    #3
    KwackerJack
    Registered Users Posts: 2,126 ✭✭✭KwackerJack


    eir: Alan wrote: »
    Hi there

    In order to make a payment and get your account activated immediately, just call  019052649 where they will do this for you.  If you have a bundled account you can pay online but not a stand alone account like you have here.  

    AL
    Thank you AL

    May I ask why you do not have an Online payment option for standalone accounts? I work in Finance myself and manage DD's and Online Payment Portals and it seems strange that a company as big as EirMobile cannot supply this facility.  

    It is a bit inconvenient and would force me to look elsewhere after my contract is up. 


    Thank you

    Regards

    Mick 


  • Options
    #4
    KwackerJack
    Registered Users Posts: 2,126 ✭✭✭KwackerJack


    Hi 


    May I have an answer top the above post? 


    Regards

    Mick 


  • Options
    #5
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    KwackerJack wrote: »
    Hi


    May I have an answer top the above post?


    Regards

    Mick
    Hi KwackerJack

    I'm afraid I will unable to offer you the operational reasoning to suggest why this is not available - I understand this may be your profession but ultimately the reasoning for such internal and process decisions will be held internally.

    Al


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