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delay in transfer

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  • 04-11-2015 3:15pm
    #1
    theloniusplonk
    Registered Users Posts: 15 ✭


    Until the introduction of SEPA the state pension for my wife and myself had for years come like clockwork into our account every four weeks on the Friday. From the of SEPA's introduction, we receive our pension on the Monday. Could you explain why we are deprived of money at weekends and bank holidays - that is Friday to Tuesday and seems very wrong.


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    #2
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    theloniusplonk wrote: »
    Until the introduction of SEPA the state pension for my wife and myself had for years come like clockwork into our account every four weeks on the Friday. From the of SEPA's introduction, we receive our pension on the Monday. Could you explain why we are deprived of money at weekends and bank holidays - that is Friday to Tuesday and seems very wrong.
    Hi,


    [font=Arial, sans-serif]Thank you for contacting us here on Boards.ie.[/font]

    This would depend on the day of the week the transfer is made into your bank account from the sender. As soon as we receive payments for your bank account we’d credit your account immediately.

    It’d be necessary to discuss this with the sender.


    Thanks,

    Tara C


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    #3
    theloniusplonk
    Registered Users Posts: 15 ✭theloniusplonk


    • I must apologise - I omitted to say it was a State British Pension and I also ne'er stand there has been know change to their time of sending
    • That is why I thought SEPA might have some relevance because of the U.K. Being outside the Eur zone.


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    #4
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    theloniusplonk wrote: »
    • I must apologise - I omitted to say it was a State British Pension and I also ne'er stand there has been know change to their time of sending
    • That is why I thought SEPA might have some relevance because of the U.K. Being outside the Eur zone.


    [*]
    Hi,

    As we’re the receiving bank we have no control over incoming payments and will credit all payments to your account as soon as they are received by ourselves.

    It'd be necessary to check why there has been a change in the date you receive payments with the sender directly.


    Thanks,

    Tara C


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    #5
    theloniusplonk
    Registered Users Posts: 15 ✭theloniusplonk


    I must make myself clearer. The sender has not altered time of sending for years. I have double-checked. For 18 years we received our UK pensions on a Friday. Just over a year ago (at the time of SEPA introduction) we began receiving our pension on a Monday (Tuesdays if a bank holiday occurred). If the sender sends at the same time and BoI credits the payment when received where is the money in the meantime? Obviously, we would rather the money over the weekend.


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    #6
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    Hi theloniusplonk, 

    If SEPA is affecting the date on which you receive your payments, it would be necessary to contact the UK pension company and ask if they could bring forward the date on which they make the payment. 

    This may enable your credit to come in earlier. As mentioned by my colleagues, we do not have control over incoming payments, so this must be done from the payers account. 
    Apologies we could not be of further assistance, and thank you for getting in touch on Boards.ie today.

    Evie 


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