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Nest offer

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  • 06-11-2015 2:03pm
    #1
    54and56
    Registered Users Posts: 7,665 ✭✭✭


    Hi,

    I'm a dual electric and gas customer with a "DD/eBill/Dual Fuel - Bonus 15%" discount for Electricity and "DD/eBill/Dual Fuel - Bonus 11%" discount for gas.

    If I avail of the €99 nest offer will I remain committed to the existing plans including discounts for an additional two years or will I have to commence new plans and if so what discounts if any will the new plans have?  


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Je_suis_Jean,

    Thanks for getting in touch.

    If a customer wishes to avail of the Nest price-plan and is already signed up to a discounts price-plan, it would be required to allow the discounts price-plan expire first.

    On the Nest price-plan there aren't discounts for direct debit and online billing - the Nest and its installation are at a discounted price (also for having direct debit and online billing) instead (from €374 down to €99).

    Do let us know if you have any further queries. Our Home Services team can advise in detail also - their telephone number is 1850 30 50 85 and lines are open until 6pm Monday to Friday.

    Una

    ________


  • Options
    #3
    54and56
    Registered Users Posts: 7,665 ✭✭✭54and56


    Hi Una,

    I don't want to wait almost a year before installing a smart thermostat solution so I'll go ahead and purchase the https://www.tado.com/ie 


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    #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi again Je_suis_Jean,

    I have spoken to Home Services - would you be able to take a telephone call from them ASAP?

    If so, do private message us your telephone number, and if there is a particular time you cannot be contacted at, do let us know what that is, so it can be avoided.

    Thanks,
    Una

    ________


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