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Switching to Eir Mobile 4G

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  • 09-11-2015 3:12pm
    #1
    polaris68
    Registered Users Posts: 1,717 ✭✭✭


    Currently on your Select Unlimited 18 Months Plan. While the phone is capable of 4G, I have a 3G connection presumably because I have a 3G Sim card in it.

     
    If I get a 4G Sim card for my number can I continue on this plan with a 4G connection with no changes to the terms & conditions? 


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    polaris68 wrote: »
    Currently on your Select Unlimited 18 Months Plan. While the phone is capable of 4G, I have a 3G connection presumably because I have a 3G Sim card in it.

     
    If I get a 4G Sim card for my number can I continue on this plan with a 4G connection with no changes to the terms & conditions? 

    [ltr]Hi polaris68,

    In order to have 4G service, you need a 4G sim, 4G plan, in a 4G area & 4G compatible handset.  The 18 month plans are not 4G compatible so you'll have to move to a 4G plan in order to avail of this.  This can only be done through Customer Care at free phone 1901.

    Thanks
    AL    [/ltr]


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    #3
    polaris68
    Registered Users Posts: 1,717 ✭✭✭polaris68


    OK - Thanks for the clarification, Alan.


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    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    polaris68 wrote: »
    OK - Thanks for the clarification, Alan.
    No problem polaris68

    Thanks
    Al


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