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Laptop has problems when plugged in.

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  • 10-11-2015 8:48pm
    #1
    shane7
    Registered Users Posts: 66 ✭✭


    I have a new lenovo laptop its maybe a month old. Anyway it works perfectly when its working just with the battery but as soon as its plugged in it starts having problems. Firstly as soon as I connect the power lead it goes straight into sleep mode and I have to use the power button to turn it back on. Then once its back on I can hardly move the cursor it reacts very slowly when you try to move it. Then as soon as I unplug it it works perfectly again. Also when I turn it on when its plugged in it wont switch on. After the initial blue loading screen it goes straight to sleep mode. Yet when I turn it on with just the battery it switches on as normal. Its under warranty so I can bring it back but I dont want to be without it if there is a simple fix. Does anyone have any ideas what might be wrong.

    Thanks


Comments

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    #2
    Alanstrainor
    Registered Users Posts: 23,157 ✭✭✭✭Alanstrainor


    Bring it back. It sounds like it's running the wrong charger and not getting enough juice. Take it back, and try and get a replacement. Have a look at the charger cable, and see what voltage it's rated at. Do a bit of research online and see if that is correct.


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