Aerlingus AerClub/Avios

x567

https://www.boards.ie/discussion/comment/121635668#Comment_121635668

Is this a one off thing or will it apply in other US airports? AA’s Flagship and AdClub lounges are as good as it gets in the US in my experience…

RMDrive

https://www.boards.ie/discussion/comment/121636949#Comment_121636949

Haven't heard, but I think it's a once-off. The situation in ORD was dire and was costing them business.

Dublinflyer

I was in the swissport lounge in ORD last week, holy god it was bad. Beyond dirty and the two lads on reception were very relaxed in a Jay and Silent Bob kind of way. How any of the airlines let Swissport away with that I do not know, by far the worst I have ever seen in my travels.

kindalen

Try this link for Avios hotels;

https://estore.aerlingus.com/en-IE/retailers/avios-hotels

BigMoose

Back though T2 this morning and fast track is back to the left of security, using the second scanner (new) as the first one is still old. Absolute breeze through security and US pre clearance today. Big difference not having a second security scan downstairs.

Does 51st&Green seriously limit drinks to 2 per person?! I've been in here before and dont recall them caring.

https://www.boards.ie/discussion/comment/121638286#Comment_121638286

I was planning to pop in there last October when I was travelling home from ORD. However, the reviews completely put me off: https://www.loungebuddy.com/ORD/swissport-lounge-terminal-5-concourse-m-5mTKilCqDl

Board Walker

https://www.boards.ie/discussion/comment/121643504#Comment_121643504

That works! Ive. ahotel booked on it but it doesnt show up in my pending avios. i even pre payed

Rowley Birkin QC

If a flight is cancelled by Aer Lingus I'm assuming no Tier Points accrue?

I'm due to go to Glasgow today, currently 6 hours delayed and not convinced the flight won't be cancelled.

goingnowhere

No fly no points

If you are rebooked on alternative flights either with Aer Lingus or other carrier the rules allow you claim original routing credit

RMDrive

https://www.boards.ie/discussion/comment/121653465#Comment_121653465

I've never experienced that limit being imposed (although the sign has been there for a while). Had a double Jameson & Ginger Ale served to me in a pint glass this morning and if I had asked for another I don't think the young lad would have refused.

cson

5k Avios sign up bonus for the EI BOI card.

https://www.headforpoints.com/2024/01/23/5000-avios-bonus-aer-lingus-credit-card-2/?utm_source=milesfeed.com&utm_medium=link&utm_campaign=MilesFeed.com

AngryLips

Hi all, can anyone tell me: is it possible to collect avios points when purchasing Aer Lingus vouchers as a gift for someone? Looking at the voucher page, it seems that it doesn't validate my account details before purchase... TIA

L1011

https://www.boards.ie/discussion/comment/121662709#Comment_121662709

If you have an Aer credit card you'll get 1=1 Avios on any Aer Lingus spend, if not no.

The person making the booking will get Avios, they wouldn't offer a scheme to double by buying yourself a voucher.

BigMoose

They've moved the lounge in BOS too - to a different terminal to where the flight leaves from! It's now the United lounge at B24, which is way better than the previous lounge but so far away from the gate not to be of practical use. It took me over 20 mins to walk from C19 where I stupidly went on auto pilot without listening to the girl at the check in desk. Just about time for a wine and to write this before the schlep back.

BigMoose

Just walked from lounge to gate, vaguely knowing where I was going which was 15 mins, so not too bad. But there's no indication of when the flight will board in the lounge so left early to be sure which is maybe their plan, cuts down on my wine consumption.

Simon Gruber Says

Bit of a long one.

A few days ago, I was due to fly from to DTW to DUB via JFK in J, booked with EI. The DTW to JFK leg was with JetBlue and the JFK to DUB leg was on EI on the 104, with a 2 and a quarter hour layover to connect from T5 to T7 in JFK.

The night before, I got an email from JetBlue saying the DTW to JFK flight was delayed and would leave me with a 45 minute layover in JFK, an impossible connection.

Called EI, they refused to to change from the 104 to the later flight unless I paid because the JetBlue flight showed on time on their system. Said to call back the morning of the flight so, called again the next morning and they again refused to change the flight even though they could now see the connection time, unless I took the flight to JFK, missed the connection and called them again,when there. The agent would only advise me to call JetBlue because they inisited it was their responsibility to rebook me and not EI, even though it was booked through them.

So I called JetBlue, they couldn't guarantee me a seat on the later JFK-DUB flight but instead offered to rebook me for the next day. I accepted since I didn't want to be stuck in JFK if there was no availability on the later flight, which is operated by an A321LR vs an A330 so there is always the possibility it could be fully booked by the time I got to JFK.

JetBlue ended up re-routing me via PHL in AA J the next day. Am I now out the 125 tier credits for AerClub since I wasn't on EI metal for this flight, or do I have any recourse?

Van.Bosch

https://www.boards.ie/discussion/comment/121680000#Comment_121680000

Brutal by Aer Lingus but I think since you accepted the re routing there is not much you can do.

MICKEYG

Flew DUB-BOS return the week of Jan 15.

The trip home BOS-DUB got credited within two days but no sign of the DUB-BOS leg.

So frustrating that I have to keep an eye on this and something that is easy to get right.

Claiming the missing flight is painful too as the 6 character booking code does not seem to be enough. You need the ticket number and then manually fill in all the details.

Should be a quick log into account - select prior booking - select which leg is missing - hit send.

Poor on both counts from EI. I always try and fly with them (our work travel system has no relationship with them for some reason) so I go out of my way to book them privately but starting to wonder if it is worth it.

BigMoose

Just back from DUB-BOS return, the outbound leg appeared within 2 days, landed back this morning so will see about the return. But yes, it seems to be a lottery these days if they'll appear in 2 days or never until you complain. I also go out of my way to use EI but wonder if it's worth it. I do that trip 4 times a year plus a few to LHR/AMS etc and the odd other to the US, so what's my alternative? We're allowed to fly premium economy to the US but BA to BOS via LHR really does not appeal. So I tend to pay for an emergency exit row extra leg room on EI instead. On the way out row 8 didn't exist so instead of moving those of us who'd paid extra to row 9, we all got a random seat and the folk in 9 were pleasantly surprised. I pointed out to the gate staff that was rather poor having paid extra, who agreed and found me two together, put me in one and blocked the other. But still, you'd think even if EI can't be bothered to put effort into their frequent fliers they'd do it for folk who pay extra. I'm platinum all from economy flying and I dont think they could give a crap.

Noxegon

I used to be quite loyal to Aer Lingus, but I haven't seen the point in recent years. The long haul product is solid enough provided you don't get the ex-Qatar frames, but the short haul product has become Ryanair without the on time performance.

Looking at my flight log, 21.7% of my all-time flights are on EI, but if I narrow to 2019 onwards that number falls to just 7%.

I can't be the only one.

Unknownability

I've a question, I'm flying with Aer Lingus and need to change my outbound flight.

They are charging me more than the cost if I book another one way ticket separately.

If I do this will my return flight still be valid? I'm happy to check in the original flight and not use it.

pureza

https://www.boards.ie/discussion/comment/121682587#Comment_121682587

If you don't fly an outbound, the return is automatically cancelled

pureza

https://www.boards.ie/discussion/comment/121681201#Comment_121681201

Jetblue ?

VG31

https://www.boards.ie/discussion/comment/121682766#Comment_121682766

Only for transatlantic flights. You can skip the first leg on European flights.

pureza

https://www.boards.ie/discussion/comment/121683044#Comment_121683044

On FR or easyjet ,that's straightforward yes but EI have a no show clause that can invalidate a booking

I experienced Tap's no show clause last year and ended up claiming on insurance

When I didn't fly the outbound,the return simply disappeared, it was automatically cancelled

I would suggest rather than saying nothing,the op ask EI to turn his booking into the one way first and then independently book the cheaper outbound single fare

goingnowhere

+1 to the above, not all European return tickets are sum of two singles.

So if you are not taking the outbound, you need to call

MICKEYG

Would it be easier/cheaper for EI to allow you to this online.

Upside for user is they keep the return.

Upside for EI is they keep the fee for one leg and can them sell that seat again. Not having to employ a call centre to do this must be a cost saving.

AngryLips

Hey, can anyone answer me this: with the free flights on the Aer credit card, are those flexible bookings? If I book a date and need to subsequently change it (assuming availability wasn't an issue), can it be accomodated?

Board Walker

https://www.boards.ie/discussion/comment/121688454#Comment_121688454

No, you get no bags and no options. you cannot change the dates after.

Its poor enough

AngryLips

https://www.boards.ie/discussion/comment/121689787#Comment_121689787

Thanks - that's disappointing. But normal carry-on applies right?

goingnowhere

Normal carry on is included

TheBetsy

Anyone ever experienced difficulty logging into the CC portal? Email or username with password not working, updated password still not working. No issues logging into Aer Club acc on website. Anniversary date is today so possibly related to that?

cshk

https://www.boards.ie/discussion/comment/121694795#Comment_121694795

Seems to be down this afternoon. Booked my free flights this morning and haven’t been able to log in since

PaulKK

Booked a couple of flights with avios the past few days and today a banner appeared saying that we won't be able to use the avios site for flights soon but instead have to use some updated functionality on aerlingus.com.

I wonder if the same avios.com pricing will carry over or if the really poor aerlingus pricing will be the only option.

longrunn

https://www.boards.ie/discussion/comment/121694795#Comment_121694795

Try using your aerlingus.com username and password. It used to be the case that aerlingus.com, avios.com, and aercreditcard.aerlingus.com all used different logins, but I noticed this week (after multiple account lockouts and password resets and thinking wtf is going on??) that the usernames and passwords for all three sites are now synced.

pureza

https://www.boards.ie/discussion/comment/121696855#Comment_121696855

Well I used it Sunday and it was pretty crap,kept giving errors saying 'too many redirects'

So tying up avios redemptions into tge main aer lingus site would have to be an improvement

It might also mean you can manage the booking,pick seats etc which you can't fo at present without ringing EI

thebiglad

https://www.boards.ie/discussion/comment/121696855#Comment_121696855

You can always transfer points to BA Exec Club and book from there - sometimes better value that EI and certainly will be if EI apply the points rate you see when purchasing a typical flight right now.

PaulKK

I was thinking of executive club. I just checked the options for a flight I'd been looking at and executive club offers the following:

17000 Avios + € 73.96

• 16300 Avios + € 133.96
• 16000 Avios + € 103.96
• 11100 Avios + € 153.96
• 8500 Avios + € 178.58
• 6800 Avios + € 205.72

Avios site offers:

17000 Avios + € 23.96

16074 Avios + € 43.96

14838 Avios + € 53.96

11438 Avios + € 73.96

7728 Avios + € 153.96

5256 Avios + € 193.96

So for that example the avios site is far better value in terms of needing fewer points and less cash.

Hopefully this isn't a move away from the current avios pricing but I fear the worst based on this.

Browney7

I emailed them as I was getting the same issue as you when trying to log in and register my card. They advised the site is down for maintenance

Rowley Birkin QC

I'm in Orlando currently and considering a business class upgrade for the return flight for 46k Avios. I also have an aerclub upgrade to cash in.

I can't see anywhere how much the cash value of the upgrade is so can't see if it's a good deal or not. Any thoughts compared to other routes / time of year?

Also, if I upgrade to business with avios do I get the business tier credits?

Thanks!

pureza

https://www.boards.ie/discussion/comment/121742299#Comment_121742299

The avios price plus a few 100 in cash is around 60k avios iirc,so 46k avios is good value imho especially as it will come with lounge access and 8 to 10hrs of a flat bed seat with a good dinner/breakfast and booze complimentary if you want that and the EI arrivals lounge if it's still there

Doubtful you'd get tier credits for an avios upgrade

Not sure about a pure cash upgrade

goingnowhere

Cash upgrade (not a bid to upgrade) will earn at full J rate

Upgrade via Avios unlikely to earn (and if it does it would be on the original Y ticket)

Rowley Birkin QC

Thanks!

If I retain platinum without using my upgrade coupon this year do I have 2x to use next year or is it "use it or lose it" thing?

Dublinflyer

https://www.boards.ie/discussion/comment/121744191#Comment_121744191

Use it or lose it I'm afraid.

dochogan

https://www.boards.ie/discussion/comment/121457291#Comment_121457291

That thread is inactive, but I have the solution. Filling in your mobile number on the Aer Credit Card portal doesn't work. You have to wait for the email from Bank of Ireland with a special link. When you click on that link, it takes you to the portal where you enter your AerClub username and password and then your card is linked (no mobile number required). I received the email two days after my card arrived.

Rowley Birkin QC

Strange, I rang Aerclub this morning and the guy told me they stack

thebiglad

https://www.boards.ie/discussion/comment/121747597#Comment_121747597

I was Concierge for years and now dropped to Platinum - in all that time my flight upgrade vouchers expired each year.

Last November I put in a cheeky request for upgrades (I have only 1 on Platinum) but didn't use 2 of my Concierge last year - tried the 'i was Concierge for x years line' but - was told - 1 upgrade only, any unused benefits had expired - that was via email, not telephone - unsure if its a different team.

Maybe it has changed in the last few months - send them an email to ask the question and get it in writing - stating you had a call with x on y date will probably not suffice if the info is wrong or, they misunderstood.

Be great if they are carrying over.

goingnowhere

They won't carry them over

I even tried to use them to upgrade to AerSpace on some flights to burn them before expiry, revenue team said no, even though it was a zero cost item for them as AerSpace is hardly running as full

Rowley Birkin QC

I contacted Aer Lingus about this yesterday and posters above are right it seems, use it or lose it. The guy on the phone was v helpful so they are going to listen back to my previous call. I've asked for refund of the Avios and them to swap in my coupon.

vegandinner

I’ve just been triple awarded for my recent hotel stays from AerClub. I’m usually the one chasing them to apply mission credits, now the error is in my favour, how likely is it that when I go to use the Avios they’ll check my transaction history and I’ll be caught?