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Sky Q
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Hi,
Just an update on the connectivity issues with the minis and my suspected wifi interference.
I have my Sky Q Silver hard wired to my Asus router. I then use the Sky Q wifi mesh on channel 36 5Ghz channel (this is not configurable). All works fine in normal operation and all boxes stream fine now.
The problem arises as follows:
I have a second older Belkin router which I have set-up upstairs to extend my wifi range in the house. I have it configured on the same SSID so it is a wifi clone as such set-up for wifi roaming for devices. I have the 5Ghz on channel 48, so it is not within any overlapping range of the Sky Q channel 36.
Whenever a device is connected through this router and I run a speed test I lose connection on the Sky Q minis in the house. This makes absolutely no sense as it is an isolated network and is not on any overlapping channel. If I'm connected to my Asus router downstairs on channel 108 it has no effect on the Sky Q connection. I also verified that no traffic is being routed back through the Asus for the Sky Q system (apart from On Demand), so the Sky Q mesh is operating independently from the main network for live streaming.
So in short here is my setup:
Sky Q Silver - Connected via Ethernet
Sky Q Minis x 3 - Connected via mesh to Silver (5Ghz Channel 36)
Asus RT-AC87U - 5Ghz on Channel 108
Belkin N600DB - 5Ghz on Channel 48 (same ssid as Asus router)
Sky runs perfectly unless maxing out the wifi connection on the Belkin 5Ghz channel (2.4Ghz has no effect on Sky), which should have no effect on Sky as they are completely separate wifi networks.
Either way, if anyone here is having issues with their system and they are a non-sky broadband customer, or using an third party router, my suggestion is to Hard Wire your Sky Q and re-initialise the mesh with all minis in your house and verify that the network they are attached to is something like Sky0E345 or something along those line and not the name of your actual home routers connection. When originally installed, all my minis were connected directly to my Asus network and all streaming traffic was routed through that before hitting each box, essentially saturating the 2.4Ghz channel the the Sky Q Silver was connected to. (As the Sky Q won't connect to third party 5Ghz networks).
The Sky Q mesh is configured to use 80MHz channels ("HT80") so that consumes the entire four channels 36, 40, 44 and 48 which means the Sky Q mesh is actually overlapping with the Belkin
The minimum channel you can use that won't overlap with Sky Q is 52 and up.
However this carries the caveat that not all 5GHz capable devices can see these higher up DFS channels.0 -
Kensington wrote: »The Sky Q mesh is configured to use 80MHz channels ("HT80") so that consumes the entire four channels 36, 40, 44 and 48 which means the Sky Q mesh is actually overlapping with the Belkin
The minimum channel you can use that won't overlap with Sky Q is 52 and up.
However this carries the caveat that not all 5GHz capable devices can see these higher up DFS channels.
Never thought of that, thanks.
That makes it doubly annoying that you can't change the channel on Sky Q as my Belkin router can't go above channel 48!0 -
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