Sky Q

Andy454

MarkAnthony wrote: »

VM's network (bar netflix :pac:) is a brilliant network, copper-co ax is way better than what Eir have. It's not even much worse than having fibre directly into the home. However it doesn't alter the fact that you're still paying a 'line rental' even on VM. That line, doesn't carry a phone signal by design like the Eir network, but that's no reason to dismiss the Eir network if it meets your bandwidth needs.

My point is this is the basis for some people decisions because they somehow feel conned by having a phone line. UPC had very much undersold their products as evidenced by a huge increase in monthly cost to generate reasonable profits in Ireland.

I was a NTL/UPC/VM customer for over 15 years between here and Scotland, I'll survive on 92Mbits, I'd love 240/360 but it gets to a point where other factors become more important than speed into the box.

I caught sight of a VM business crew installing network near Fitzwilliam street - they're still installing coax - I would have thought they'd be moving toward fibre to the building in areas with over ground network

There needs to be a push from the communications regulator to get operators to get on with rolling out fibre to the building - other than emergency maintenance / repairs, no operator/developer should be still installing coax/copper pair into buildings in this day and age!

The Cush

MarkAnthony wrote: »

It won;t be your paper weight either unless you pay the non-return fee.

And the equipment return information once you cancel

Returning Sky Q equipment - http://help.sky.com/articles/returning-sky-q-equipment?intent=more-sky-q-help&product=trial-tv&country=ie

Charges for not returning Sky Q equipment - http://help.sky.com/articles/charges-for-not-returning-sky-q-equipment?intent=more-sky-q-help&product=trial-tv&country=ie

The following information shows the current charges that apply if you don’t return the relevant equipment:

Non-Return charges (UK/ROI):

•Sky Q box - £100/€130

•Sky Q Silver box - £140/€182

•Sky Q Mini box - £50/€65

•Sky Q Hub - £30/€39


For example, if you fail to return a Sky Q Silver box, two Sky Q Mini boxes and a Sky Q Hub, you'll be charged £270/€351.

The Ayatolla

The Cush wrote: »

And the equipment return information once you cancel

Returning Sky Q equipment - http://help.sky.com/articles/returning-sky-q-equipment?intent=more-sky-q-help&product=trial-tv&country=ie

Charges for not returning Sky Q equipment - http://help.sky.com/articles/charges-for-not-returning-sky-q-equipment?intent=more-sky-q-help&product=trial-tv&country=ie

All the more reason to stay on the regular Sky package.

Max Q

Confused on the pricing and what you get for €55/67 per month..

What channels do you get for the monthly cost? The website is very unclear. Do you still have to add a basic tv bundle (original/variety) to this monthly cost?

What happens to the current €15pm HD charge and Sky Go Extra (€6pm), are these charges all dropped as these services are included in Q?

Loughc

Max Q wrote: »

Confused on the pricing and what you get for €55/67 per month..

What channels do you get for the monthly cost? The website is very unclear. Do you still have to add a basic tv bundle (original/variety) to this monthly cost?

What happens to the current €15pm HD charge and Sky Go Extra (€6pm), are these charges all dropped as these services are included in Q?

The €55/67 includes variety and HD packages. The sky go charges depends on which package you're taking the 55/67.

AMGer

Sky Q setup on display at the Sky stand in Mahon Point for anyone in the area

Avada

AMGer wrote: »

Sky Q setup on display at the Sky stand in Mahon Point for anyone in the area

Should be in most Sky outlets since yesterday. Billboards started then too.

MarkAnthony

Max Q wrote: »

Confused on the pricing and what you get for €55/67 per month..

What channels do you get for the monthly cost? The website is very unclear. Do you still have to add a basic tv bundle (original/variety) to this monthly cost?

What happens to the current €15pm HD charge and Sky Go Extra (€6pm), are these charges all dropped as these services are included in Q?

SkyQ is basically SkyQ Silver with the option for only one mini box (extra room) and no UHD functionality.

Sky Go Extra is included in SkyQ as is the new SkyQ app which allows two devices on your LAN to access the full TV pack. It's limited to tablets at the moment.

Loughc wrote: »

The €55/67 includes variety and HD packages. The sky go charges depends on which package you're taking the 55/67.

It's included in both packages price.

Avada wrote: »

Should be in most Sky outlets since yesterday. Billboards started then too.

Only 'main' outlets are getting it. Worth ringing to make sure before you head out.

galtee boy

So just to be certain, €67 gets you Sky Q Silver plus one mini Q for multiroom, it includes all channels except Sports and Movies and it includes HD, is that correct ?

helimachoptor

galtee boy wrote: »

So just to be certain, €67 gets you Sky Q Silver plus one mini Q for multiroom, it includes all channels except Sports and Movies and it includes HD, is that correct ?

yes

jca

helimachoptor wrote: »

yes

What does the 55 package give you? Atm I have multi room 2 boxes in total, movies and hd for 69 per month. Will the 55 pack plus movies (28) give me what I have now? The sky Q site is terrible.

ForstalDave

jca wrote: »

What does the 55 package give you? Atm I have multi room 2 boxes in total, movies and hd for 69 per month. Will the 55 pack plus movies (28) give me what I have now? The sky Q site is terrible.

You need the €67 pack the main difference in the two is €55 is NON multi-room(and cant be upgraded without paying for a new box) and €67 is multi-room

jca

ForstalDave wrote: »

You need the €67 pack the main difference in the two is €55 is NON multi-room(and cant be upgraded without paying for a new box) and €67 is multi-room

Jesus that's scaldy. To have my present pack will cost me €95 pm plus setup costs and because I'm just starting an 18 month BB contract with VF it'll cost me a fortune. Thanks but no thanks sky. I'll stick with what I have.

SmallBalls

Any word when there might be some 4k content available?

peteeeed

SmallBalls wrote: »

Any word when there might be some 4k content available?

My bet would be late August for the new premier league season but it might be later than that

MarkAnthony

ForstalDave wrote: »

You need the €67 pack the main difference in the two is €55 is NON multi-room(and cant be upgraded without paying for a new box) and €67 is multi-room

My mistake above not being clear but the SkyQ box can support another room, but you have to buy the SkyQ silver bundle at €67 per month.

If you're going for an extra room go for silver from the get go.

notahappycamper

What happens if you want multiroom in a house and are not a Sky BB customer as well? If your wifi is poor between say the Sky Q Silver box and the mini, can you expect buffering on the Sky Mini box?

SmallBalls

peteeeed wrote: »

My bet would be late August for the new premier league season but it might be later than that

Yeah, probably right there. Don't think I'll bother until the 4k stuff goes live.

MarkAnthony

notahappycamper wrote: »

What happens if you want multiroom in a house and are not a Sky BB customer as well? If your wifi is poor between say the Sky Q Silver box and the mini, can you expect buffering on the Sky Mini box?

No one really knows as this is specifically why they've waited on 3rd party BB. Tbh I can't see the rolling it out unless it's a good experience. If it looks technically unfeasible on certain sites they'll probably not install.

The vast majority will be fine with a booster or two I expect.

notahappycamper

MarkAnthony wrote: »

No one really knows as this is specifically why they've waited on 3rd party BB. Tbh I can't see the rolling it out unless it's a good experience. If it looks technically unfeasible on certain sites they'll probably not install.

The vast majority will be fine with a booster or two I expect.

It'll be interesting to see how the streaming happens in reality between the Sky Q/Silver box and the minis especially now since it will be streaming 1080p to the minis. I wonder will there be much of a delay between "live" tv and what is watched on the minis? Really wished you could have a 2nd Sky Silver Box so you could have the option of viewing UHD in more than 1 room if you wanted? Missed opportunity and not future proofing IMHO.

MarkAnthony

notahappycamper wrote: »

It'll be interesting to see how the streaming happens in reality between the Sky Q/Silver box and the minis especially now since it will be streaming 1080p to the minis. I wonder will there be much of a delay between "live" tv and what is watched on the minis? Really wished you could have a 2nd Sky Silver Box so you could have the option of viewing UHD in more than 1 room if you wanted? Missed opportunity and not future proofing IMHO.

Sky has already released to Techradar that the chips in the silvers can be upgraded to allow HDMI 2.0 via firmware. I suspect the same is not true of the mini's as the limitation is going to be the wifi LAN in the home for the foreseeable future, you just cant be moving that much data about over wifi.

I'm absolutely sure a UHD mini box will make an appearance as will 50 or 60FPS sports content on the main box. The issue with UHD is multifold for Sky. They don't want a repeat of the 3D flop for starters so won't be releasing UHD content for a while. About the only application for it is huge TVs and sports so it's going to be a very small number of households that miss out on anything but the gimmick factor.

Rather than a missed opportunity I think it's rather well thought out IMHO.

galtee boy

ForstalDave wrote: »

You need the €67 pack the main difference in the two is €55 is NON multi-room(and cant be upgraded without paying for a new box) and €67 is multi-room

One last question, to avail of either the €55 or €67 options, must you also take Sky BB or otherwise add movies or sports ? and are the boxes dearer if you don't have Sky BB ?

Slippin Jimmy

Sky q is only for sky bb customers at the moment. It will open up to other bb providers in the future.

galtee boy

Slippin Jimmy wrote: »

Sky q is only for sky bb customers at the moment. It will open up to other bb providers in the future.

But presumably if you agree to switch to Sky BB, they will allow you to take Sky Q also ?

MarkAnthony

galtee boy wrote: »

But presumably if you agree to switch to Sky BB, they will allow you to take Sky Q also ?

Yep. At the moment you can only switch with broadband.

Assuming no BB or Sports or Movies (any one of the three will do) you don't get a discount on the 'Smart Features Fee' so SkyQ silver is €299 (new) €349 (existing) set up.

bodonnell

Has anyone had this installed yet & if so what are your first impressions ?

helimachoptor

bodonnell wrote: »

Has anyone had this installed yet & if so what are your first impressions ?

first installs are happening from the 29th Feb

cannco253

Saw the silver box set up in the Galway shopping centre on Saturday. Had a play with the new remote , very sensitive and will take a bit of time to get used to. The sales rep said the sky engineers set up the demo , the strange thing was it was on 1080i and not 1080p. The sales guy didn't know anything about 1080p at all. Also didn't know if you could stream YouTube 4K from the new native app and I couldn't test it as the wifi was poor. looks great but might not be the big improvement people are expecting at least until the 4K content gets broadcast.

former total

cannco253 wrote: »

Saw the silver box set up in the Galway shopping centre on Saturday. Had a play with the new remote , very sensitive and will take a bit of time to get used to. The sales rep said the sky engineers set up the demo , the strange thing was it was on 1080i and not 1080p. The sales guy didn't know anything about 1080p at all. Also didn't know if you could stream YouTube 4K from the new native app and I couldn't test it as the wifi was poor. looks great but might not be the big improvement people are expecting at least until the 4K content gets broadcast.

There are no TV broadcasts (by anyone) in 1080p, only 1080i. I wouldn't expect this to change with Sky Q.

lgs 4

Another Sky Gimmick the SkyQ , For me Freesat and Saorview all free

muffler

lgs 4 wrote: »

Another Sky Gimmick the SkyQ ,

How is it a gimmick?

Its a service being provided and Sky dont force anyone to take it.

jca

As I've said before the site is dreadful. What exactly does Q give over my 2 box multiroom HD setup for €69, I've no intention of buying a 4k tv btw.

lgs 4

muffler wrote: »

How is it a gimmick?

It's a service being provided and Sky don't force anyone to take it.

Sorry to say with Sky's clever marketing you will take it up ,after all it's there to make money, anything that comes from SKy ain't free .

ftakeith

lgs 4 wrote: »

Sorry to say with Sky's clever marketing you will take it up ,after all it's there to make money, anything that comes from SKy ain't free .

I agree with most of the comments so far

Sky Q gives you the process to watch your TV on the Go around the house on many devices.
Sky Q's basic TV price is 55euros per month alongside Sky Fibre Broadband for about 50euros per month.
Sky Q is a rip off. Sky TV costs should be coming down instead of increasing.

I finally cancelled Sky TV last month. I still have Sky Fibre Broadband. But I have Freesat/ Saorview in 2 other rooms along with 2 'Now TV' boxes. Now TV's Entertainment pass costs 9euros per month. As this is a non Sky official thread, I hope I can speak freely.

So I have a special sky bundle of Sky Fibre Broadband/Now TV for 59euros per month. This is the best Sky TV deal at the moment

AMGer

helimachoptor wrote: »

first installs are happening from the 29th Feb

Mine is being installed on the 29th, I'll report back Monday evening.

I just hope the Engineer brings the right box!! Ordered the Q Silver, when they installed the 2TB HD box they gave me the ordinary HD box again. They didnt even know the difference between the two! Still wonder if it was done on purpose.

Am I correct to say the Sky Q Silver box has the silver band at the bottom, the regular Sky Q box is black?

helimachoptor

AMGer wrote: »

Mine is being installed on the 29th, I'll report back Monday evening.

I just hope the Engineer brings the right box!! Ordered the Q Silver, when they installed the 2TB HD box they gave me the ordinary HD box again. They didnt even know the difference between the two! Still wonder if it was done on purpose.

Am I correct to say the Sky Q Silver box has the silver band at the bottom, the regular Sky Q box is black?

I'm sure he'll have spares...

Silver has a silver band around it (you cant miss it)
Q box doesnt have it

muffler

lgs 4 wrote: »

Sorry to say with Sky's clever marketing you will take it up ,after all it's there to make money, anything that comes from SKy ain't free .

Trust me, Id be the last person here to defend Sky but launching a new product (albeit over-priced) and clearly showing the costs isnt a gimmick. Its a product / service being provided by Sky and its up to each and every individual to choose whether they want to pay for it or not.

To be brutally honest I can never see me having this. The Sky+ HD box will do me fine.

ftakeith

muffler wrote: »

Trust me, Id be the last person here to defend Sky but launching a new product (albeit over-priced) and clearly showing the costs isnt a gimmick. Its a product / service being provided by Sky and its up to each and every individual to choose whether they want to pay for it or not.

To be brutally honest I can never see me having this. The Sky+ HD box will do me fine.

Sky Q's basic TV pack is the Variety Pack in HD

So if you have the Original Bundle and the HD pack, its not worth it for those present Sky TV subscribers

helimachoptor

ftakeith wrote: »

Sky Q's basic TV pack is the Variety Pack in HD

So if you have the Original Bundle and the HD pack, its not worth it for those present Sky TV subscribers

Variety in HD with the ability to watch the content on a tablet and access all recordings

ftakeith

helimachoptor wrote: »

Variety in HD with the ability to watch the content on a tablet and access all recordings

You can also access Now TV's content on a tablet also

PBS America and Yesterday are free to air tv channels on satellite
Variety Bundle is very poor

Sky Q's basic bundle should be the original bundle in HD and it should cost 40euros per month

cannco253

former total wrote: »

There are no TV broadcasts (by anyone) in 1080p, only 1080i. I wouldn't expect this to change with Sky Q.

Agree but why is it an option on the silver box? Surely they plan to introduce this shortly? Is this also an option on the mini ?

Spinone

Ok ,, Called Sky today to enquire about SkyQ .. i have sports Movies and HD at the moment and was told that none of my current discounts would be carried over so they wanted 113 euros per month for TV only .... thats 33 euros more than i am currently paying

And wait for it .... they asked me if i was a Broadband customer , i said no and they promptly said they actually could not offer me anything as im not a SKY broadband customer

Bewildered to say the least

mossie

I have discounts and these are carried over. Sky Q is only available to Sky Broadband subscribers at first but that is to change soon

helimachoptor

ftakeith wrote: »

You can also access Now TV's content on a tablet also

PBS America and Yesterday are free to air tv channels on satellite
Variety Bundle is very poor

Sky Q's basic bundle should be the original bundle in HD and it should cost 40euros per month

I'm sure Sky will take your price point under immediate consideration and ignore all the other costs that go along with bringing content to air


btw an iphone should cost about 50 quid, you dont see apple selling it for that

Oafley Jones

helimachoptor wrote: »

I'm sure Sky will take your price point under immediate consideration and ignore all the other costs that go along with bringing content to air


btw an iphone should cost about 50 quid, you dont see apple selling it for that

Bill of materials alone for an iPhone is well over 200 dollars. And then as you say, they've other costs. They still have a huge margin, I'd guess sover 50% on the base models, which is excellent.

helimachoptor

Oafley Jones wrote: »

Bill of materials alone for an iPhone is well over 200 dollars. And then as you say, they've other costs. They still have a huge margin, I'd guess sover 50% on the base models, which is excellent.

was sure it was cheaper, my finger in the air estimate was wrong then :pac:

AMGer

Sky Q installed this morning, so far so good. I like the new layout, think the old favourite channels function might be gone (quite possible I'm just missing where it is). New remote is nice, touchpad is easy enough to use

MoodeRator

AMGer wrote: »

Sky Q installed this morning, so far so good. I like the new layout, think the old favourite channels function might be gone (quite possible I'm just missing where it is). New remote is nice, touchpad is easy enough to use

Can you still add the "other channels" for ITV etc?
Can you still programme the new remote to also control TV?

AMGer

Yeah, the feature to manually add a channel is still there, not sure about the remote question though.

Also seems like the remind function for a show is gone, which is disappointing. Record is the only option.

Also just the one touchpad remote. There is a second 'regular' non touchpad remote for the main box, the mini box you don't get an extra touchpad remote just a second regular remote, however the touchpad remote can be used for the mini box ( hope that makes sense)

h7nlrp2v0g5u48

I wonder can you still use the Sky HD box off the new Sky Q lmb?