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Phone unlocking service

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  • 19-11-2015 9:46pm
    #1
    Jpower49
    Registered Users Posts: 3 ✭


    Would highly recommend NOT using this service whatsoever.

    Absolutely terrible experience paid 31.77 to unlock a Samsung phone. After having been told it would take from 1-48 hours from the time it was paid. I waited 48 hours and got no email. I then emailed him twice to which there was no reply. At this stage I rang up and was told there was an "IT problem" and that he didn't know when I would get the unlock code. I emailed <SNIP> a couple more times to get an update, again no reply.

    At this stage I just wanted a refund so I rang up and was told that he was away for a full week and that no one else could issue a refund.

    Terribly unprofessional business and I have been scammed as I am still waiting to receive a refund.
    <SNIP>


Comments

  • Options
    #2
    slimjimmc
    Registered Users Posts: 7,786 ✭✭✭slimjimmc


    Mod:
    I'll leave the thread open so the OP can receive advice on dealing with the issue.
    OP, I have removed details of the business and renamed the thread so please do not name them any further.


  • Options
    #3
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Options
    #4
    KidMeNotA1
    Registered Users Posts: 41 ✭KidMeNotA1


    Any of the service providers are obliged to unlock your phone when asked. I have had it done. They asked why, & I told them I would be abroad for some time, & wanted to use a local sim. They did it directly.


  • Options
    #5
    former total
    Closed Accounts Posts: 3,536 ✭✭✭former total


    KidMeNotA1 wrote: »
    Any of the service providers are obliged to unlock your phone when asked. I have had it done. They asked why, & I told them I would be abroad for some time, & wanted to use a local sim. They did it directly.

    But you were still under contract presumably? So what was the advantage?


  • Options
    #6
    KidMeNotA1
    Registered Users Posts: 41 ✭KidMeNotA1


    I have no contract, also have a dual phone, so can use another company in any country. If you are on contract, you are obliged to honour that.


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