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any plans to bring out a broadband only package

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  • 22-11-2015 9:17pm
    #1
    oranbhoy67
    Registered Users Posts: 2,803 ✭✭✭


    as above, I'm currently paying roughly €65-90 monthly on average for the home telephone and broadband package whereas my neighbour has a fixed price of €35 for Vodafone's unlimited broadband ..and he is getting nearly double my download speeds !

    I'm counting the days until my contract is up .. unless your company can bring your prices in line with the competition 


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    oranbhoy67 wrote: »
    as above, I'm currently paying roughly €65-90 monthly on average for the home telephone and broadband package whereas my neighbour has a fixed price of €35 for Vodafone's unlimited broadband ..and he is getting nearly double my download speeds !

    I'm counting the days until my contract is up .. unless your company can bring your prices in line with the competition 
    Hi oranbhoy67

    I'm happy to confirm that there is indeed a broadband only package form eir. If you are interested in this please contact eir loyalty team on free phone 1800303600.

    Thanks
    Al


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    #3
    oranbhoy67
    Registered Users Posts: 2,803 ✭✭✭oranbhoy67


    eir: Alan wrote: »
    oranbhoy67 wrote: »
    as above, I'm currently paying roughly €65-90 monthly on average for the home telephone and broadband package whereas my neighbour has a fixed price of €35 for Vodafone's unlimited broadband ..and he is getting nearly double my download speeds !

    I'm counting the days until my contract is up .. unless your company can bring your prices in line with the competition 
    Hi oranbhoy67

    I'm happy to confirm that there is indeed a broadband only package form eir. If you are interested in this please contact eir loyalty team on free phone 1800303600.

    Thanks
    Al
    A lot of good that done me 

    after hanging around on the phone for more than 30 mins, i was told it would cost me €100 to downgrade by your "loyalty" team

    nice loyalty reward there after being with your company for 5 years 

    though they told it will be much cheaper of course to downgrade in the 2 months before my present contract is about to run out next year!! 

    But by then ill already be waiting for a new company to take over my broadband needs 

    Shambles of a company !!!


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    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Hi oranbhoy67

    Yes a charge would be required if you are within the time period of an agreed contract period - I know this seems harsh considering your length of time of a customer however this is a contract agreed which included the phone line and early cancellation of contract will carry early cease charges. I am very sorry for any bad taste this may leave. I will also ensure your feedback reached billing operations.

    Thanks
    Al


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