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enable reply to ping on eircom router f2000

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  • 26-11-2015 3:04pm
    #1
    amikoalien2
    Closed Accounts Posts: 214 ✭✭


    Hi There
    as the title suggests I need to enable a reply to ping from this modem as a most basic troubleshooting test 
    There is a fixed ip but it will not reply to ping
    No such problems with my vodafone router 
    I realise there may be a theoretical risk to the security of my internal network but google and vodafone dont have a problem with this its my risk and this is for a very quick connectivity test and will be disabled later but not finding the router too friendly
    many Thanks


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  • Options
    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    amikoalien2 wrote: »
    Hi There
    as the title suggests I need to enable a reply to ping from this modem as a most basic troubleshooting test 
    There is a fixed ip but it will not reply to ping
    No such problems with my vodafone router 
    I realise there may be a theoretical risk to the security of my internal network but google and vodafone dont have a problem with this its my risk and this is for a very quick connectivity test and will be disabled later but not finding the router too friendly
    many Thanks
    Hi amikoalien2

    I'm afraid the best advice I can offer on this topic is to contact eir technical support for advice. You can reach them on free phone 1901 (option 2) or on Instant WebChat at www.eir.ie/chatnow

    Thanks
    Al


  • Options
    #3
    amikoalien2
    Closed Accounts Posts: 214 ✭✭amikoalien2


    My indian is not that good 
    so I guess I will post my request for help elsewhere
    thanks


  • Options
    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    amikoalien2 wrote: »
    My indian is not that good 
    so I guess I will post my request for help elsewhere
    thanks
    Hi amikoalien2

    I would like to clarify that the technical support team is based in Dublin City. You can also reach support via WebChat at www.eir.ie/chatnow

    Al


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