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[HELP] Halo 5 Guardians and Virgin Media (Ex UPC)

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  • 30-11-2015 1:49pm
    #1
    xrflive
    Registered Users Posts: 5 ✭


    Hi there,
    I would like to ask if anyone of you with an UPC Virgin Media fiber have problems to access to the Halo 5 Guardians lobby.
    I have the 240/24 fiber, but I can't connect to the Halo servers with this connection. I have this issue only with Halo 5.
    Instead, I am doing the tethering between the console and my three mobile connection, is working fine.
    Thank you for your help!


Comments

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    #2
    Korvanica
    Registered Users Posts: 3,992 ✭✭✭Korvanica


    You've probably been changed to IPv6. The Halo lobby system wont work with IPv6 yet for some reason.

    Call support, ask them to switch you back to IPv4.

    This fixed it for me and a few friends.


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    #3
    Turtyturd
    Registered Users Posts: 28,397 ✭✭✭✭Turtyturd


    Korvanica wrote: »
    You've probably been changed to IPv6. The Halo lobby system wont work with IPv6 yet for some reason.

    Call support, ask them to switch you back to IPv4.

    This fixed it for me and a few friends.

    Having the same problem with The MCC, would it be the same solution?


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    #4
    Korvanica
    Registered Users Posts: 3,992 ✭✭✭Korvanica


    Turtyturd wrote: »
    Having the same problem with The MCC, would it be the same solution?

    Possibly, I haven't tried the MCC. I'll check and see if mines working later.


  • Options
    #5
    maximoose
    Registered Users Posts: 9,202 ✭✭✭maximoose


    As above, either call or PM Virgin Media: Reps on here with your account number and get them to enable IPv4 only

    Took me a couple of very frustrating days to figure out what the hell was blocking me from getting in, I'd bet it's the same reason for you.


  • Options
    #6
    xrflive
    Registered Users Posts: 5 ✭xrflive


    Korvanica wrote: »
    You've probably been changed to IPv6. The Halo lobby system wont work with IPv6 yet for some reason.

    Call support, ask them to switch you back to IPv4.

    This fixed it for me and a few friends.

    Hey thank you for your help. Is working now by switching from IPv6 to IPv4. :)


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