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DoubLe charged for reconnection

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  • 02-12-2015 1:29am
    #1
    Stoly7
    Registered Users Posts: 2 ✭


    Hi there, I recently bought an apartment that needed to be reconnected.  I signed up to electric ireland when setting up for reconnection and I received my first bill today and appear to have been charged twice for reconnection, surely this must be a mistake.  I cannot afford to pay this charge twice. Can some one please contact me on this issue Asap please.


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  • Options
    #2
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi Stoly7,

    We are sorry to read this.

    Can you please send us a private message with your account details? We require the following information to proceed:
    • your full name
    • your account number
    • the first line of your address
    • your contact number or date of birth
    • confirmation you are the account holder (a sentence stating this is sufficient)

    Thanks,
    Aoife

    ________


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