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Number26/N26 Mastercard/Account now for Irish Residents

1596062646577

Comments

  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    jrmb wrote: »
    Thanks for your responses.



    I did this as a workaround and then changed my default method to my N26 debit card for the time being, but the fact remains that someone who doesn't have and doesn't want an Irish account couldn't have registered, which is against the rules.



    Yes, you're right. I did that yesterday and they wrote back today. They've told me that it's correct to say that the cost and process for Vodafone is the same for all SEPA transfers. They've advised me to ask Vodafone on what legal grounds they wouldn't accept the N26 IBAN, and to contact the CCPC again if their response isn't satisfactory.



    In my case the agent didn't do this. (S)He insisted on an Irish IBAN to complete the registration.



    I used to do this with Eir, but I would transfer the €40 on salary day and they would take €40 by direct debit later in the month anyway.

    Edit: Sorry Julabo, I'd misunderstood your post. I could do this, but if I keep an Irish account, I'll be paying fees unnecessarily because companies aren't abiding by the rules. If a local bank were as reliable and reasonable as N26, I'd use it instead.

    Why not switch to another mobile provider if they won't accept your N26 details, you may even get a better deal on your mobile. The more people who do this thd better, they might update their crappy billing service.


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    Why not switch to another mobile provider if they won't accept your N26 details, you may even get a better deal on your mobile. The more people who do this thd better, they might update their crappy billing service.
    I'm actually switching home broadband before the bill increases to €80/month, and Eir didn't want to accept a DD from N26 last year either.

    It's a persistent issue across banks and payment services in Ireland. The Irish banks' proposed instant transfer app couldn't be assessed by the CCPC recently, when a free, instant, pan-European network already exists. We won't get to enjoy the full benefits of SEPA membership if we don't insist on them, particularly when the service provider won't lose anything if we do.


  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    Vodafone will take your written instructions to debit your N26 account. Send them the required form.

    Loads of people pay their vodafone bill from N26 or Revolut. It works fine.

    The issue is that online singup requires that you sign up for direct debit but the regulations at the moment allow for a paper mandate for non Irish accounts.

    Hence you can not sign up with an N26 account.

    Some companies found a way around that by depositing a small amount onto your account for validation that you confirm but other require that a paper mandate is send.

    Other companies require a deposit until you send the paper mandate.

    The regulations allow for that paper mandate hence this strange behavior for sign up.

    The regulator will come back to you with the same answer once you give them more than "they did not take my IBAN".


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    The regulator will come back to you with the same answer once you give them more than "they did not take my IBAN".
    With respect, they didn't. They recommended a formal complaint. Neither Vodafone nor the CCPC mentioned paper mandates.


  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    jrmb wrote: »
    I'm actually switching home broadband before the bill increases to €80/month, and Eir didn't want to accept a DD from N26 last year either.

    It's a persistent issue across banks and payment services in Ireland. The Irish banks' proposed instant transfer app couldn't be assessed by the CCPC recently, when a free, instant, pan-European network already exists. We won't get to enjoy the full benefits of SEPA membership if we don't insist on them, particularly when the service provider won't lose anything if we do.

    Fill this out and post back, worked for me with eir and N26.

    https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.eir.ie/opencms/export/sites/default/.content/pdf/sepa-international-direct-debit.pdf&ved=2ahUKEwiZ89zLh8LuAhXjRRUIHQMSBzEQFjAAegQIARAB&usg=AOvVaw0BrEh5_xX2yndp7cCY7M05


  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    jrmb wrote: »
    With respect, they didn't. They recommended a formal complaint. Neither Vodafone nor the CCPC mentioned paper mandates.

    Than log a formal complaint and see what their formal response is to your specific issue that Vodafone does not let you sign up for a contract online with a SEPA direct debit.

    Or save yourself hassle and time, download the SEPA mandate and send it in:

    http://www.vodafone.ie/download?id=BAU022631

    Vodafone takes non Irish accounts without a problem.

    If I am not mistaken their new billing system will also allow it online soon.

    I am paid my Vodafone from my German account for along period of time. Sure setting it up was a hassle back than but now it's easy.

    The problem is the sign up process which is not allowing non Irish accounts at the moment.


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    The problem is the sign up process which is not allowing non Irish accounts at the moment.

    This means they insist that prospective clients have an Irish account, which they haven't been permitted to do for years. Changing the details later is a different thing.


  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    jrmb wrote: »
    This means they insist that prospective clients have an Irish account, which they haven't been permitted to do for years.

    Yes that is the problem and that requires that someone logs a formal complaint about that specific issue to get the regulator and goverment to address it.

    But that is different than xxxx does not want to take my non Irish account when I change banks. That very much has been settled.

    There is a thread somewhere which shows which companies required what but I think that has not seen updates in a while as most now either allow it one or via paper.

    The challange of not taking it during sign up for fraud protection or credit assessment purposes however has not yet settled.


  • Registered Users, Registered Users 2 Posts: 5,810 ✭✭✭The J Stands for Jay


    jrmb wrote: »
    I'm actually switching home broadband before the bill increases to €80/month, and Eir didn't want to accept a DD from N26 last year either.

    Strange. I had no problem getting eir to set up a DD from a bunq account with a Dutch IBAN.


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  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    McGaggs wrote: »
    Strange. I had no problem getting eir to set up a DD from a bunq account with a Dutch IBAN.
    It's been a year, so they might have caught up. Did you give them the Bunq IBAN when you were signing up, out send them a mandate after you signed up?

    I have the My Vodafone account now, and it still tells me that the N26 IBAN has an "invalid format". They'll accept a debit card payment, though.


  • Registered Users Posts: 158 ✭✭Julabo


    jrmb wrote: »
    Thanks for your responses.



    Edit: Sorry Julabo, I'd misunderstood your post. I could do this, but if I keep an Irish account, I'll be paying fees unnecessarily because companies aren't abiding by the rules. If a local bank were as reliable and reasonable as N26, I'd use it instead.

    With the CC, stamp duty is 30 euro a year, I think. But I need a cc, as renting a car it is almost a necessity.


  • Registered Users, Registered Users 2 Posts: 5,810 ✭✭✭The J Stands for Jay


    jrmb wrote: »
    It's been a year, so they might have caught up. Did you give them the Bunq IBAN when you were signing up, out send them a mandate after you signed up?

    I have the My Vodafone account now, and it still tells me that the N26 IBAN has an "invalid format". They'll accept a debit card payment, though.

    It was more than a year ago. I left eir about this time last year (with bunq I was able to block the extra DD they always try to take at the end of the contract and then take a month to refund). I suspect I did set it up initially with an Irish account though


  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger




  • Registered Users Posts: 1,395 ✭✭✭GazzaL


    I know that deposits are covered up to €100k, but is anyone else concerned that N26 and all the other neobanks are losing money hand-over-fist?


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    GazzaL wrote: »
    I know that deposits are covered up to €100k, but is anyone else concerned that N26 and all the other neobanks are losing money hand-over-fist?
    I hadn't heard about this until now. Could you share any articles?


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  • Registered Users, Registered Users 2 Posts: 21,035 ✭✭✭✭Stark




  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    Stark wrote: »

    Thanks Stark. It was an interesting read, but none of these issues are restricted to neobanks.


  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    There's no doubt the investors behind the neobanks will want to a return on their investment one day but it doesn't appear to be anytime soon. They don't seem to have any problems getting funding in rounds (much like a lot of tech start ups it could be said).

    Am unsure free banking forever is commercially sustainable given R&D and infastructure has to be paid for somehow especially in low or zero interest rate environments that are not going to go away anytime soon.

    Obviously neobanks have a lower cost structure as they don't carry all the baggage legacy banks do, but they still have costs.


  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    There's no doubt the investors behind the neobanks will want to a return on their investment one day but it doesn't appear to be anytime soon. They don't seem to have any problems getting funding in rounds (much like a lot of tech start ups it could be said).

    Am unsure free banking forever is commercially sustainable given R&D and infastructure has to be paid for somehow especially in low or zero interest rate environments that are not going to go away anytime soon.

    Obviously neobanks have a lower cost structure as they don't carry all the baggage legacy banks do, but they still have costs.

    My traditional direct bank (no branches) is offering free banking since years. There are also additional benefits of you put over 700€ into the account each month.

    It is possible for traditional banks to offer free banking its a matter of competition and a customer base willing to take up that offer.


  • Registered Users, Registered Users 2 Posts: 884 ✭✭✭_Godot_


    Which bank are you with?


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  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    _Godot_ wrote: »
    Which bank are you with?

    German not Irish, as if Irish Banks would offer modern services ;-)

    DKB (Deutsche Kredit Bank).


  • Registered Users Posts: 1,230 ✭✭✭Amouar


    German not Irish, as if Irish Banks would offer modern services ;-)

    DKB (Deutsche Kredit Bank).


    Is it possible to open an account with while being a resident of Ireland?


  • Registered Users, Registered Users 2 Posts: 5,237 ✭✭✭Yggr of Asgard


    Amouar wrote: »
    Is it possible to open an account with while being a resident of Ireland?

    Everything is in German, they don't have an English interface.

    I don't know if they still open accounts for non German speakers. There are a couple of threads here which guide how to do it. I think someone posted a couple month ago that he managed.


  • Registered Users Posts: 38 JosephPatrick


    For anyone that has direct debits set up on their N26 account what time of the day they do usually get taken from your account?

    I have a weekly direct debit set up and it always gets taken after 5pm from my N26. Is that generally the case?


  • Registered Users, Registered Users 2 Posts: 1,114 ✭✭✭user1842


    For anyone that has direct debits set up on their N26 account what time of the day they do usually get taken from your account?

    I have a weekly direct debit set up and it always gets taken after 5pm from my N26. Is that generally the case?

    5pm also for me


  • Registered Users, Registered Users 2 Posts: 84 ✭✭TempAc


    Seems to vary a bit, Gomo for example is almost always between 1700 and 1730, on the other hand laya will go through at seemingly any time.

    I think it depends on the originators bank and when they do a Sepa run.


  • Registered Users Posts: 2,362 ✭✭✭landofthetree


    Amouar wrote: »
    Is it possible to open an account with while being a resident of Ireland?

    Yes.

    You have a right to a bank account in any EU country even if you're not a resident.

    https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/bank-accounts-eu/indexamp_en.htm#shortcut-1

    If you are legally resident in an EU country you are entitled to open a "basic payment account". Banks cannot refuse your application for a basic payment account just because you don't live in the country where the bank is established.


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    If you are legally resident in an EU country you are entitled to open a "basic payment account". Banks cannot refuse your application for a basic payment account just because you don't live in the country where the bank is established.

    This is great news. How long has it been this way?

    I had a nightmare situation recently enough when my French clients were paying me with cheques (which were only payable in France). Even with a lease, work contracts and cheques for a few months' income, the French banks just wouldn't let me open an account. Other ex-pats told me it had always been that way.


  • Registered Users Posts: 2,362 ✭✭✭landofthetree


    jrmb wrote: »
    This is great news. How long has it been this way?

    I had a nightmare situation recently enough when my French clients were paying me with cheques (which were only payable in France). Even with a lease, work contracts and cheques for a few months' income, the French banks just wouldn't let me open an account. Other ex-pats told me it had always been that way.

    July 2014

    https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32014L0092


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb



    I wish I'd known about that in 2018. The French banks would nearly always find some reason not to help, except the ones with higher fees or extremely limited service. From having a look at some of their websites, I think I would probably have the same experience today.


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  • Registered Users, Registered Users 2 Posts: 1,908 ✭✭✭zom


    Apologies if it was mentioned / answered somehow but I count find it.
    Is N26 card working with cloud payment for Microsoft Azure / Amazon AWS?
    If it is not what is the easiest card option in Ireland at the moment? I cant use my current account / card and think about opening new one.


  • Registered Users Posts: 11,506 ✭✭✭✭Xenji


    Has anyone else had an issue with adding money via a debit card, it has not worked for me on Android or IOS since the start of the year with both apps fully updated and using two different banks.


  • Registered Users, Registered Users 2 Posts: 6,075 ✭✭✭OU812


    Question for the N26 users, this is most probably answered somewhere intros thread, but I'm on page 78 so searching for it would be difficult.

    With shared spaces, does each "space" have it's own iban for direct debits/standing orders etc or are they just essentially envelopes to split your money across?

    With UB right now & thinking of switching the two of us over to N26, upgrading to get the shared spaces, but this is useless if we cant have say for example, a "Mortgage & Bills space" that we can both pay into & then payments come out of directly rather than have to move money around.


  • Registered Users Posts: 990 ✭✭✭cefh17


    One iban I'm afraid


  • Registered Users, Registered Users 2 Posts: 6,075 ✭✭✭OU812


    cefh17 wrote: »
    One iban I'm afraid

    Hmmm... that's not great. So they're essentially envelopes & would require us to move money each month before anything was paid...

    Can you move money automatically from the "space" to the account with the iban?

    Do they offer a joint account? Cant see any mention of it but would seem strange if they don't


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    OU812 wrote: »
    Hmmm... that's not great. So they're essentially envelopes & would require us to move money each month before anything was paid...
    Yes. If it's any help, you can make a standing order between them (e.g. €20 goes into your main account on 10th, in time for the mobile bill on 11th).


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭jrmb


    OU812 wrote: »
    Do they offer a joint account? Cant see any mention of it but would seem strange if they don't

    I don't think so, but some of the more "mainstream" banking features are available to people living in Germany and not here. They do offer "Shared spaces" for 2 or more people though, and this is handy for splitting bills, organising trips etc.


  • Registered Users, Registered Users 2 Posts: 6,075 ✭✭✭OU812


    jrmb wrote: »
    I don't think so, but some of the more "mainstream" banking features are available to people living in Germany and not here. They do offer "Shared spaces" for 2 or more people though, and this is handy for splitting bills, organising trips etc.

    Yes, was the shared spaces that interested me, would be really useful to have a joint account for mortgage etc though.


  • Registered Users, Registered Users 2 Posts: 5,512 ✭✭✭Wheety


    OU812 wrote: »
    Yes, was the shared spaces that interested me, would be really useful to have a joint account for mortgage etc though.

    I'm with N26 and my wife is with Ulsterbank as our own current accounts. We have a joint account with KBC (who our mortgage is with).

    We both get paid in to the KBC account so we easily meet the €2k for free banking. All bills, groceries, mortgage and any other incidentals all come out of the joint account.

    We each receive a transfer into our own current accounts every week too.

    You could do it the other way around if it suits, get paid into your own accounts and transfer a certain amount to the joint account.


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  • Registered Users, Registered Users 2 Posts: 1,114 ✭✭✭user1842


    Well, why don't you try to sign up for a direct debit with a non-Irish account and once they refuse to take it paperless start complaining and let us know how you get on. And good luck trying to get the EU to take action, I had a total of 9 complaints with them about SEPA and it took ages to get it resolved.

    The Banking & Payments Federation Ireland also has a handy SEPA Guide which outlines the above information too.

    I had the government argue with me twice that they require a paper mandate for non-Irish accounts and only once the EU opened an official investigation (with the prospect of a fine) that was dropped and an alternative solution deployed.

    Unfortunately, the statue is not calling this out and companies follow the BPFI guidance which is paper for non-Irish accounts.

    Let us know how you get on with your fight because I finally managed to get all my direct debits over to a non-Irish account (even the government ones) so I have nothing to fight at the minute in that area.
    Section 4.2 of the BPFI SEPA Guide for Business Customers Version 2.1 which can be found on:

    https://www.bpfi.ie/customer-assist/business-customers/sepa-guides-for-business/

    An update on the above, this is no longer the advice given by the BPFI. They now point directly to the EPC's SDD scheme rules.

    Thus there is no longer advice telling Irish creditors (companies) to accept Irish IBANs only, for any type of SDD mandate.

    Eventually :)


  • Registered Users, Registered Users 2 Posts: 2,699 ✭✭✭advertsfox


    Wheety wrote: »
    I'm with N26 and my wife is with Ulsterbank as our own current accounts. We have a joint account with KBC (who our mortgage is with).

    We both get paid in to the KBC account so we easily meet the €2k for free banking. All bills, groceries, mortgage and any other incidentals all come out of the joint account.

    We each receive a transfer into our own current accounts every week too.

    You could do it the other way around if it suits, get paid into your own accounts and transfer a certain amount to the joint account.
    We have a similar setup. Our TSB joint account is where we both get paid, only used for mortgage / bills (so nothing but direct debits comes out of this).

    Each month, after savings - we pay ourselves an amount to our own cash accounts (N26 for me, TSB for her) and Revolut is used for our food budget / paying. Nice to have the flexibility but still trying to convince her to move over ;)


  • Registered Users, Registered Users 2 Posts: 1,114 ✭✭✭user1842


    https://www.acceptmyiban.org/

    Not an EU commission website but it looks like the fin-tech banks are sick of IBAN discrimination.


  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,510 Mod ✭✭✭✭Cabaal


    Can anyone tell me if there's any list somewhere of company's that are refusing to accept an N26 IBAN?


  • Moderators, Business & Finance Moderators Posts: 6,563 Mod ✭✭✭✭Sheep Shagger


    Cabaal wrote: »
    Can anyone tell me if there's any list somewhere of company's that are refusing to accept an N26 IBAN?

    I dount there's a definitive list as they're not supposed to.

    It's normally companies with out of date systems and/or practices that prevent them from accepting a non IE IBAN. Not actual policy.

    I found sometimes you had to fill in a paper form instead of updating your details online (eir, virgin media etc). Sometimes for some bills nstead of entering an IBAN you can pay by direct debit linked to your debit card.

    Often you really have to push for them to accept a non IE IBAN...it shouldn't be like that but sometimes it is (had to push my employer, first time computer said no but got there in the end for my salary and I work for a foreign multinational).


  • Posts: 0 [Deleted User]


    Can you use your Irish driving licence to open an N26 account? My passport needs to be renewed and I'd like to open the bank account first.


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  • Registered Users, Registered Users 2 Posts: 6,174 ✭✭✭1huge1


    Cabria wrote: »
    Can you use your Irish driving licence to open an N26 account? My passport needs to be renewed and I'd like to open the bank account first.

    Yes, assuming its the card form, not sure if they'd be as open to the paper form.

    I assume almost everyone has their driving licence in that format by now, I think it was introduced around 10 years ago.


  • Moderators Posts: 6,871 ✭✭✭Spocker


    Cabria wrote: »
    Can you use your Irish driving licence to open an N26 account? My passport needs to be renewed and I'd like to open the bank account first.

    I don't think a drivers licence qualifies as ID card? https://s3.eu-central-1.amazonaws.com/docs.n26.com/cs/Support+Center/Verification/T%26C+OTHER-EN%2C+SC+-+last+update_+Feb+2021.pdf


  • Registered Users, Registered Users 2 Posts: 1,622 ✭✭✭Hibernicis


    Cabria wrote: »
    Can you use your Irish driving licence to open an N26 account? My passport needs to be renewed and I'd like to open the bank account first.

    I tried both my driving licence card and passport card a few weeks back when opening my account and both were refused. Had to go find my passport book to get the account open.


  • Registered Users Posts: 9,286 ✭✭✭seligehgit


    Do you earn interest @ 1.15% on their standard account?


  • Registered Users Posts: 990 ✭✭✭cefh17


    Nope


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