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BOI mobile app not working

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  • 07-12-2015 12:36pm
    #1
    fionawhelehan
    Registered Users Posts: 5 ✭


    Hi

    The mobile banking app has not worked for a number of days now. 

    I also asked a friend to check hers and she's can't log in via the app either. 

    I can log in via the website, issue appears to be with the app. 

    Any info on when it will be back working again?

    Thanks 


Comments

  • Options
    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    fionawhelehan wrote: »
    Hi

    The mobile banking app has not worked for a number of days now. 

    I also asked a friend to check hers and she's can't log in via the app either. 

    I can log in via the website, issue appears to be with the app. 

    Any info on when it will be back working again?

    Thanks 
    Hi Fiona,

    Thanks for contacting us on Boards. 

    Our Support team are looking into this at the moment and as you say you can still log in via our website. We're sorry for this inconvenience and hope to have the app available again soon. 

    Please let us know if we can help with any other query. 

    Thanks,
    Sarah


  • Options
    #3
    Savman
    Closed Accounts Posts: 8,323 ✭✭✭Savman


    App on the blink again today. It really is useless.


  • Options
    #4
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    Savman wrote: »
    App on the blink again today. It really is useless.
    Good Morning Savman, 

    Thanks for contacting us here on Boards.ie

    Sorry to hear you are having difficulty getting in to your app, our support team are looking into this and we hope to have this resolved shortly. In the meantime you can still access your full banking profile online through the browser, simply click on this link to log in.

    If you have any other queries please don't hesitate to contact us.

    Thanks, 

    Evie  


  • Options
    #5
    ainiseoir
    Registered Users Posts: 292 ✭✭ainiseoir


    Savman wrote: »
    App on the blink again today. It really is useless.
    Discovered 2 things today.
    1. BOI are really excited about it.
    2.When you get to the 365 problem optiom, they provide a link to get back the original program.
    They say it vert fast, so have your pen and paper ready!
    This would suggest to me that the stew wasn't fully cooked.


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