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Mobile data allowance wrong on my eir

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  • 10-12-2015 8:01am
    #1
    hot buttered scones
    Registered Users Posts: 1,839 ✭✭✭


    Hi there. My data allowance is showing up as 5GB on my eir instead of 10GB. I've already been in touch about this by phone and was told it would be sorted.


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    hot buttered scones wrote: »
    Hi there. My data allowance is showing up as 5GB on my eir instead of 10GB. I've already been in touch about this by phone and was told it would be sorted.

    Hi hot buttered scones
     
    Are you referring to the double data offer or that your offer includes 10gb?

    Al


  • Options
    #3
    hot buttered scones
    Registered Users Posts: 1,839 ✭✭✭hot buttered scones


    Hi Al. I'm referring to the double data offer.


  • Options
    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    hot buttered scones wrote: »
    Hi Al. I'm referring to the double data offer.

    Hi there Hot buttered scones
     
    Just to confirm.  Are you talking about the offers on https://www.eir.ie/mobilebundles/ ?
     
    If so and you signed up with this, you need to contact that specific department in order to avail of the double data.  Best option is call Customer Care 1800690000 so they can assist you further



    AL


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    #5
    hot buttered scones
    Registered Users Posts: 1,839 ✭✭✭hot buttered scones


    eir: Alan wrote: »
    hot buttered scones wrote: »
    Hi Al. I'm referring to the double data offer.

    Hi there Hot buttered scones
     
    Just to confirm.  Are you talking about the offers on https://www.eir.ie/mobilebundles/ ?
     
    If so and you signed up with this, you need to contact that specific department in order to avail of the double data.  Best option is call Customer Care 1800690000 so they can assist you further



    AL
    Thanks Al. Like I said, I've already rang Customer Care. I'll try again


  • Options
    #6
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    I'm sorry I can't offer you a different route hot buttered scones



    Al


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