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No customer care from 3

TRACY DOLAN · 2015-12-10 15:55:22

6 weeks of two broken phones and hundreds of phone calls later the shop have been told to tell me to get the two phones repaired again. Where is the management of the company. Are they too busy earning vast quantities of money to care about their customers. This is the worst customer care I have ever known.

10-12-2015 4:55pm

#1

TRACY DOLAN

Registered Users Posts: 5 ✭

Join Date: November 2015

Posts: 2

6 weeks of two broken phones and hundreds of phone calls later the shop have been told to tell me to get the two phones repaired again. Where is the management of the company. Are they too busy earning vast quantities of money to care about their customers. This is the worst customer care I have ever known.

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Comments

#2 10-12-2015 4:59pm

Mantis Toboggan

Registered Users, Registered Users 2 Posts: 18,175 ✭✭✭✭

Join Date: March 2014

Posts: 18008

TRACY DOLAN wrote: »

6 weeks of two broken phones and hundreds of phone calls later the shop have been told to tell me to get the two phones repaired again. Where is the management of the company. Are they too busy earning vast quantities of money to care about their customers. This is the worst customer care I have ever known.

Not sure what you're doing in an android forum, check out the mobiles forum.

Free Palestine 🇵🇸

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#3 10-12-2015 5:05pm

GBX

Registered Users, Registered Users 2 Posts: 12,056 ✭✭✭✭

Join Date: November 2005

Posts: 11817

You can talk directly to reps from Three here
http://www.boards.ie/vbulletin/forumdisplay.php?f=1367

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#4 10-12-2015 5:50pm

TRACY DOLAN

Registered Users Posts: 5 ✭

Join Date: November 2015

Posts: 2

Tyson Fury wrote: »

Not sure what you're doing in an android forum, check out the mobiles forum.

Thanks for your really helpful comment. As such a heavy weight I am sure u would not make that mistake !

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