Greyhound bins: new monthly versus annual charge

guil

degsie wrote: »

Just checked. Unless I'm blind I dont see any 'bungs' on my bins

If you look at the front of the bin it's about 3-4 inches in from the left edge and under the lip. It could be a smaller type that are siliconed in as well. It's usually black silicone type stuff.

degsie

guil wrote: »

If you look at the front of the bin it's about 3-4 inches in from the left edge and under the lip. It could be a smaller type that are siliconed in as well. It's usually black silicone type stuff.

Improved eyesight this morning, I do indeed see the inserts now

r93kaey5p2izun

There's a new bit on the homepage of the website allowing you to choose your plan type online. I've just chosen to stay on the old plan.

Strange stuff today with our bin collections. The brown bin registered at 0kg (it was 3/4 full) and they charged €0 though it should be €3.60. The green bin registered at 1.5kg when it was jam packed.

Baby01032012

Jason Prehistoric Limousine wrote: »

There's a new bit on the homepage of the website allowing you to choose your plan type online. I've just chosen to stay on the old plan.

Strange stuff today with our bin collections. The brown bin registered at 0kg (it was 3/4 full) and they charged €0 though it should be €3.60. The green bin registered at 1.5kg when it was jam packed.

Don't forget you not only need to select to stay on old plan but you need to add €250 credit to your account before 1 August - ridiculous

r93kaey5p2izun

Baby01032012 wrote: »

Don't forget you not only need to select to stay on old plan but you need to add €250 credit to your account before 1 August - ridiculous

€250?? Their email said €69.95.

Delta2113

Jason Prehistoric Limousine wrote: »

€250?? Their email said €69.95.

- Go with what the e-mail tells you to pay once you are happy with it. Customer's are on all different plan's and charges.

Mine is €199 a year for example.

Today is the last day for 10% top up bonus although this was aimed at pay by weight so not sure if Greyhound will honour it for yearly account's but I suppose it's worth a try because if you topped up with €200 -you would get another €20 credit.

Baby01032012

Jason Prehistoric Limousine wrote: »

€250?? Their email said €69.95.

Apologies €250 for me was a flat rate for the 12 months all inclusive. That was valid until Jan 2017, I can't believe they are requesting another full years flat rate payment half way through the year. Surely it stands until Jan 2017? Or they credit back the unused balance if they want to change me to pay by weight.

I really want this brought to consumer protection or someone as all customers seem to have their rights overriden.

r93kaey5p2izun

Baby01032012 wrote: »

Apologies €250 for me was a flat rate for the 12 months all inclusive. That was valid until Jan 2017, I can't believe they are requesting another full years flat rate payment half way through the year. Surely it stands until Jan 2017? Or they credit back the unused balance if they want to change me to pay by weight.

I really want this brought to consumer protection or someone as all customers seem to have their rights overriden.

Ok. We were on €69 service charge plus €9 per lift black bin and €3.60 per lift brown bin.

I agree with you about requesting more money up front though. We had already paid up to October and I'm annoyed at being asked for the extra now.

sKeith

Jason Prehistoric Limousine wrote: »

Ok. We were on €69 service charge plus €9 per lift black bin and €3.60 per lift brown bin.

I agree with you about requesting more money up front though. We had already paid up to October and I'm annoyed at being asked for the extra now.

Call them. They didn't want extra money from me, even though I got exact same email as you. They said, that yes i was good until december, the correct date, and said they have put a note in my account. Phone queue was ~20 people about 15 minutes.

DubTony

These are some chancers.

Just got a letter regarding opting in to the service I already get.
I'm glad they don't deliver milk

"Dear sir, thanks for being a milk customer. If you want to keep buying our milk please call and let us know, otherwise we'll start delivering lemonade."

Tools !

Seriously considering giving them the only kick in the arse I can and finding a new provider.

tomred1

Anybody else get a notice form Greyhound , saying if you wish to stay on the old flat rate payment you have to pay a month's in advance but when i signed up last year i already paid in advance. I put this to them but they just send the same response to me. Anybody having this issue?

Jockstein

Yeah I got that from them. I was with them two years and I was wondering should I have to pay it now. Should they not have got that out of me at the start.
Then yesterday I see they charged me an extra €1.65 for the month. When I rang them, they claimed that when I reverted back to the pay per month option. It didn't happen till the 4th of August because of the bank holiday. And they now claim I owe them for the three days. I feel if I paid for the month I paid for all of August and it is a bit cheeky two months later to come back and say you now owe us for a couple of extra days.
They don't have any statements on there website of what I have been charged, so I asked the customer service person on the phone to send them to me, but I am still waiting.

Delta2113

The Minister has kicked the can down the road again - some little Country we live in.

http://www.independent.ie/irish-news/paybyweight-bin-charges-to-be-scrapped-by-cabinet-35271287.html

nava

Delta2113 wrote: »

The Minister has kicked the can down the road again - some little Country we live in.

http://www.independent.ie/irish-news/paybyweight-bin-charges-to-be-scrapped-by-cabinet-35271287.html

That's good news, I didn't know they were planning to launch the charges again next month.

jay0109

Ireland...a great little country!

smjm

nava wrote: »

That's good news, I didn't know they were planning to launch the charges again next month.

They were only going to start issuing dual bills, so that people could compare how much the new and old systems would cost. The new system itself wasn't due to come in until July.

BoatMad

Delta2113 wrote: »

The Minister has kicked the can down the road again - some little Country we live in.

http://www.independent.ie/irish-news/paybyweight-bin-charges-to-be-scrapped-by-cabinet-35271287.html

you mean one that listens to voters issues and acts ,

Delta2113

Anyone get a Greyhound New Customer letter recently? I need to decide now between Greyhound and Thorton's. You can see my Thorton's offer in Bin Charges by Company thread.

horse7

Delta2113 wrote: »

Anyone get a Greyhound New Customer letter recently? I need to decide now between Greyhound and Thorton's. You can see my Thorton's offer in Bin Charges by Company thread.

Link please. PS why do bin companies not display their prices on the web.

Delta2113

http://www.boards.ie/vbulletin/showthread.php?t=2057610059&page=6

Greyhound are the worst offenders for not displaying prices. They have neighbours on the same street paying different prices and they want to keep it that way. They price on family size, income etc. They don't want to provide a website that people can check and compare with other companies.

jay0109

Gotta love the free market!