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Greyhound bins: new monthly versus annual charge

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Comments

  • Registered Users, Registered Users 2 Posts: 69,730 ✭✭✭✭L1011


    If you can keep your household waste to 228kg a year, my hats off to you sir!

    Slightly environmentally obsessed father so grew up with recycling/composting; and Maynooth was the trial area for recycling bins in Kildare so I've been doing it for maybe a decade and a half (and Thorntons take a lot more in the recycling than most).

    If I could be bothered composting the more innocuous compostable stuff in the garden I could probably get it well under 150kg in total.


  • Registered Users, Registered Users 2 Posts: 3,098 ✭✭✭Johnny_Fontane


    van_beano wrote: »
    As for saving money on these new charges compared to the old charges, I fail to see how that is possible. For starters, with Thorntons, the yearly charge is going from €50 to €104. That's double straight away. The €9.90 lift was for a max of 40kg works outs at (rounded up) 25 cent per kg and then an additional 20 cent per kg as a penalty over 40kg. With the new charges we're going to be charged 35 cent per kg, that's 10-15 cent more than the old charges. So, with the service charge and the cost per kg significantly more expensive I fail to see how a like for like year (in terms of waste disposal) can be cheaper under the new system compared to the old system. Am I missing something very obvious here?

    the service charge ranges from €104-170 per month, so its literally impossible to save money unless you live in a place rarely. We have a 140L black bin for a family of 5, so you can see that we keep it as lean as possible. Our 240L green bin is always at breaking point, so genuinely for families, this is a really bad deal. Think the penny will drop for alot of people soon and we'll see it in the news.


  • Registered Users, Registered Users 2 Posts: 3,098 ✭✭✭Johnny_Fontane


    L1011 wrote: »
    Slightly environmentally obsessed father so grew up with recycling/composting; and Maynooth was the trial area for recycling bins in Kildare so I've been doing it for maybe a decade and a half (and Thorntons take a lot more in the recycling than most).

    If I could be bothered composting the more innocuous compostable stuff in the garden I could probably get it well under 150kg in total.

    I'd say the nappies alone a year would come to well over 150kg for us.


  • Registered Users, Registered Users 2 Posts: 3,783 ✭✭✭horse7


    The most popular e-tag options are as follows;
    Daily Lift:
    · The service charge remains at €110 for 12 months.
    · The black bin costs €9.05 per lift, the green & brown have no extra cost.
    · Your credit/debit card is saved on the system
    · Each time your bin is lifted, the lift charge is deducted from your saved credit/debit card within 2 days of the bin lift.

    2 Monthly Billing:
    · The service charge remains at €110 for 12 months.
    · The black bin costs €9.05 per lift, the green & brown have no extra cost.
    · Your direct debit details must be saved on the system
    · Bills will be issued every 2 months & paid by direct debit

    Prepaid Electronic Tags:
    · The service charge remains at €110 for 12 months.
    · The black bin costs €9.35 per lift, the green & brown have no extra cost.
    · A minimum balance of €9.35 must be maintained on your account at all times to cover the lift of the black bin.
    Payment can be made over the phone, online or at An Post, payzone or paypoint

    We have not been updated yet as to regards to the recycling charges come July. You will be notified as soon as we know.

    Should you require any further information please do not hesitate to contact us.


  • Registered Users, Registered Users 2 Posts: 11,476 ✭✭✭✭Ush1


    What's this weekly service charge with Thorntons people are on about?

    I just pay 50 quid once a year and then for my black bin lifts(don't have a brown bin).


  • Registered Users, Registered Users 2 Posts: 69,730 ✭✭✭✭L1011


    Ush1 wrote: »
    What's this weekly service charge with Thorntons people are on about?

    I just pay 50 quid once a year and then for my black bin lifts(don't have a brown bin).

    The new system from July (which is replacing this system, and all there other options) has a €2 a week service charge.


  • Registered Users, Registered Users 2 Posts: 3,098 ✭✭✭Johnny_Fontane


    horse7 wrote: »
    The most popular e-tag options are as follows;
    Daily Lift:
    · The service charge remains at €110 for 12 months.
    · The black bin costs €9.05 per lift, the green & brown have no extra cost.
    · Your credit/debit card is saved on the system
    · Each time your bin is lifted, the lift charge is deducted from your saved credit/debit card within 2 days of the bin lift.

    2 Monthly Billing:
    · The service charge remains at €110 for 12 months.
    · The black bin costs €9.05 per lift, the green & brown have no extra cost.
    · Your direct debit details must be saved on the system
    · Bills will be issued every 2 months & paid by direct debit

    Prepaid Electronic Tags:
    · The service charge remains at €110 for 12 months.
    · The black bin costs €9.35 per lift, the green & brown have no extra cost.
    · A minimum balance of €9.35 must be maintained on your account at all times to cover the lift of the black bin.
    Payment can be made over the phone, online or at An Post, payzone or paypoint

    We have not been updated yet as to regards to the recycling charges come July. You will be notified as soon as we know.

    Should you require any further information please do not hesitate to contact us.

    Which company is this with and are the black bins weighed (thought they have to be!)?


  • Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    Which company is this with and are the black bins weighed (thought they have to be!)?

    Seems to be a cut and paste from this post back in March

    http://www.boards.ie/vbulletin/showpost.php?p=99074052&postcount=38

    Wont be valid after July 1st I wouldnt think


  • Registered Users, Registered Users 2 Posts: 3,783 ✭✭✭horse7


    Which company is this with and are the black bins weighed (thought they have to be!)?

    Panda


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  • Moderators, Category Moderators, Education Moderators Posts: 27,277 CMod ✭✭✭✭spurious


    In Dublin, and as expected, our street is on the list that can stick with bags. No help for the elderly neighbour the Greyhound representatives lied to and frightened into signing up for three bins she cannot now store, except on the street which is not allowed.

    We shall continue putting the occasional black bag out with ecoway.ie (€2.50 per bag) and bringing our recycling to the depot (free).


  • Registered Users, Registered Users 2 Posts: 32,616 ✭✭✭✭odyssey06


    Companies seem to be using these door to door representatives to evade all their usual responsibilities... nothing is recorded, nothing is written down... if any rep comes to the door, ask them to put what they've said in writing or supply a leaflet from the company stating same. It's amazing how many times that simple request sends them flying.

    "To follow knowledge like a sinking star..." (Tennyson's Ulysses)



  • Registered Users, Registered Users 2 Posts: 5,393 ✭✭✭danjo-xx


    odyssey06 wrote: »
    Companies seem to be using these door to door representatives to evade all their usual responsibilities... nothing is recorded, nothing is written down... if any rep comes to the door, ask them to put what they've said in writing or supply a leaflet from the company stating same. It's amazing how many times that simple request sends them flying.

    Got an email with pdf outing the new situation from the 1st of July next from Oxigen (I'm in Waterford) stating that if you present your bin for collection that is taken as entering into a contract:rolleyes: It was well hidden in their t & c's. Jesus they would try anything on in the hope of getting away with it.


  • Registered Users, Registered Users 2 Posts: 2,764 ✭✭✭Delta2113


    If you don't present your bin (few months) they keep sending you e-mails as if your still in contract -funny that.

    I have not put a bin out since 2015 for Greyhound and have not paid for this year - still have the 3 bins outside in the garden and no letter asking for me to come back or for them to collect the bins.


  • Registered Users, Registered Users 2 Posts: 1,476 ✭✭✭vickers209


    Any more prices released from other companys?


  • Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    Thorntons have, they are cheaper than Greyhound,

    Service Charge €2 per week
    Black Bin: 35c per KG
    Brown Bin: 20c per KG
    Green Bin: Free

    Does anyone know if Greyhound change for collecting old bins and how much?


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  • Registered Users, Registered Users 2 Posts: 8,752 ✭✭✭degsie


    nava wrote: »
    Thorntons have, they are cheaper than Greyhound,

    Service Charge €2 per week
    Black Bin: 35c per KG
    Brown Bin: 20c per KG
    Green Bin: Free

    Does anyone know if Greyhound change for collecting old bins and how much?

    I dont see an equivalent pricing on the Greyhound website. Have they not published their pricing yet?


  • Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    degsie wrote: »
    I dont see an equivalent pricing on the Greyhound website. Have they not published their pricing yet?


    They are sending emails out, so far I haven't received anything, someone received them, the prices they got are here


  • Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    degsie wrote: »
    I dont see an equivalent pricing on the Greyhound website. Have they not published their pricing yet?
    Saw a letter today

    Weekly collection fee €3.25
    Black bin €.35/kg
    Brown bin €.25/kg
    Green bin Free


  • Registered Users, Registered Users 2 Posts: 1,096 ✭✭✭Peig Sayers


    nava wrote: »
    Thorntons have, they are cheaper than Greyhound,

    Service Charge €2 per week
    Black Bin: 35c per KG
    Brown Bin: 20c per KG
    Green Bin: Free

    Does anyone know if Greyhound change for collecting old bins and how much?

    No, they don't charge. Takes about three weeks for them to collect them.


  • Registered Users, Registered Users 2 Posts: 10,086 ✭✭✭✭dodzy


    Saw a letter today

    Weekly collection fee €3.25
    Black bin €.35/kg
    Brown bin €.25/kg
    Green bin Free

    Sweet jesus, i'd be screwed at that rate.


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  • Registered Users, Registered Users 2 Posts: 10,502 ✭✭✭✭guil


    dodzy wrote: »
    Sweet jesus, i'd be screwed at that rate.

    I'm nearly sure 30 cent per kg is the cheapest of all that have published their prices.


  • Registered Users, Registered Users 2 Posts: 13,702 ✭✭✭✭BoatMad


    dodzy wrote: »
    Sweet jesus, i'd be screwed at that rate.

    oh, we're all going to take this rod up the backside , thats for sure


  • Registered Users, Registered Users 2 Posts: 2,671 ✭✭✭jay0109


    I have emailed all the Politicians (national/local) in my Dublin Bay South Constituency.

    FF have said they'll ask the Minister about waivers for families etc!
    Labour have said my numbers couldn't be right (my bill to jump from 200e to 600e). So I sent them my calculations and nothing since. I laid into them in particular as this is Alan kelly's baby.
    Nada from FG x 2 TDs
    Some Independent Councillors have said they'll raise this with Coveney!
    I didn't email SF/PbP etc

    I don't expect anything from them to be honest but if enough people start making noise about this in the coming weeks, it might finally get some media attention and kick some Politician into doing something


  • Registered Users, Registered Users 2 Posts: 12,633 ✭✭✭✭TheDriver


    You should try countryclean here:

    The proposed new legislation requires that companies introduce the pay by weight system from 1 July 2016. Any customer who has paid their account further out, a credit will be applied to their account for the period after 1 July. This credit will be used against the pay by weight charges. The pay by weight rates have yet to set but this information will be available on our website in early July.

    So we won't know how much it will cost until it has started..........


  • Registered Users, Registered Users 2 Posts: 1,776 ✭✭✭pissed


    Just cancelled Greyhound. €3.25 per week service charge. Cant believe they are getting away with such an increase.


  • Users Awaiting Email Confirmation Posts: 1,518 ✭✭✭Ciaran_B


    nava wrote: »
    Thorntons have, they are cheaper than Greyhound,

    Service Charge €2 per week
    Black Bin: 35c per KG
    Brown Bin: 20c per KG
    Green Bin: Free

    Does anyone know if Greyhound change for collecting old bins and how much?

    I use Thorntons, and they are good, but that's about a 100% increase on their standing charge. Quite annoying if you don't put your bin out for collection very often.


  • Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    Ciaran_B wrote: »
    I use Thorntons, and they are good, but that's about a 100% increase on their standing charge. Quite annoying if you don't put your bin out for collection very often.

    True
    A neighbour of mine only uses her green and brown bin. Once a month.
    2.99 per week regardless!


  • Registered Users, Registered Users 2 Posts: 12,633 ✭✭✭✭TheDriver


    on a side point, i wish the media would not use colours of bins in their reports. My blue bin is recycling but my neighbours purple bin is recycling. His green bin is for general waste, my red bin is glass. My brown bin is compost


  • Registered Users Posts: 63 ✭✭Nortcider


    Just did an analysis of old vs new charges based on our usage for the last 12 months. We had 8 general waste and 9 green waste collections (we already recycle) for a cost of €211. Under the new charges that will come to €277. This is with Greyhound. City Bin works out at €227. Guess where I'm going?


  • Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    I friend email Thorntons, they charge the prices shown my other post plus €40.00 registration fee when you sign up this is to open your account with to chip label & deliver your bins with the Welcome pack.

    The other provider in my area is Advanced waste, but they still preparing the prices.


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  • Registered Users, Registered Users 2 Posts: 29,627 ✭✭✭✭HeidiHeidi


    Greyhound were around my road again today.... I just missed them, but got a flyer in the door.....

    "Our offer to you is:

    Per Month/Year - "free" handwritten in the space
    KG Black Bin - left blank
    KG Brown Bin - left blank
    KG Green Bin - left blank

    Hmmmm.

    I'm assuming this is just a ruse to get you to ring them and get a real, much more expensive, offer?

    Anyone know which company (serving Dublin 8) has the lowest standing charge? I put out a black bag maybe once every 2 or 3 months, so the weekly charge is a total swizz for me.

    I also absolutely hate the idea of three bins cluttering up my tiny front space, or else dragging them through the (terraced) house.... :mad:


  • Registered Users Posts: 213 ✭✭The_N4sir


    HeidiHeidi wrote: »
    Greyhound were around my road again today.... I just missed them, but got a flyer in the door.....

    "Our offer to you is:

    Per Month/Year - "free" handwritten in the space
    KG Black Bin - left blank
    KG Brown Bin - left blank
    KG Green Bin - left blank

    Hmmmm.

    I'm assuming this is just a ruse to get you to ring them and get a real, much more expensive, offer?

    Anyone know which company (serving Dublin 8) has the lowest standing charge? I put out a black bag maybe once every 2 or 3 months, so the weekly charge is a total swizz for me.

    I also absolutely hate the idea of three bins cluttering up my tiny front space, or else dragging them through the (terraced) house.... :mad:

    Have you checked if your street is exempt from the bins?
    The list is up on the DCC website.


  • Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    IS it only Greyhound and Citybin covering Cabra?


  • Registered Users, Registered Users 2 Posts: 2,016 ✭✭✭biebiebie


    nava wrote: »
    Thorntons have, they are cheaper than Greyhound,

    Service Charge €2 per week
    Black Bin: 35c per KG
    Brown Bin: 20c per KG
    Green Bin: Free

    Does anyone know if Greyhound change for collecting old bins and how much?

    Think I'll ask for a price match so.
    Otherwise it's back to Thornton I go


  • Registered Users, Registered Users 2 Posts: 29,627 ✭✭✭✭HeidiHeidi


    The_N4sir wrote: »
    Have you checked if your street is exempt from the bins?
    The list is up on the DCC website.
    Nope, not on there.

    I did enquire about getting an exemption, but half the street have signed up for bins already, so I think it's too late, seems to have to be done on a street rather than a household level.

    I have no objection (within reason!) to paying bin charges - it's just mostly the bloody bins I object to!


  • Registered Users, Registered Users 2 Posts: 8,752 ✭✭✭degsie


    If people were upset about water charges, wait till everyone cops on to the rise in bin charges!


  • Registered Users, Registered Users 2 Posts: 1,346 ✭✭✭van_beano


    degsie wrote: »
    If people were upset about water charges, wait till everyone cops on to the rise in bin charges!

    Absolutely, I was saying that myself on this thread last week. Put my 70kg bin out today, first time in 4 weeks, normal €9.90 lift with Thorntons but due to nappies there's excess weight charge of about 30kg over costing €6, so a €15.90 cost to me. After July 1st, that exact same bin is going to cost me €26.50 to put out (€2 service charge plus 70kg by 35 cents).

    I'm looking forward to the next month or two from now when the proverbial penny drops with a lot of people because, at the month, people who have realised what these costs will mean are few and far between.


  • Registered Users, Registered Users 2 Posts: 10,772 ✭✭✭✭Paul Tergat


    I'm sick of this shower of idiots. Their customer support is terrible.

    They keep promising to pick up an old bin left by previous tenants but never show up for it.

    A few weeks ago they didn't bother taking my green bin. I emailed and called and was again promised several times they would come for it but never did. Idiots.

    I've received nothing from them about new rates but I availed of the option of paying €60 up front with the option of €9 per black bin and €3.60 on the brown with green free. I assume I will be hit by any changes as well? If I choose to go elsewhere do I just lose the €60 - that hardly seems fair.


  • Registered Users, Registered Users 2 Posts: 2,016 ✭✭✭biebiebie


    Just calculated my bin charges based on the new prices (heavy black bins!)
    Cheapest to dearest (for me anyhow)

    1. City bin
    2. Thornton (close second)
    3. Greyhound (about €70 dearer than 1.)

    I didn't include any sign up fees.

    I'm currently with Greyhound previously with Thorntons.
    Now it looks like I'm moving to City Bin.

    Will be paying about €180 extra this coming year!


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  • Registered Users, Registered Users 2 Posts: 2,671 ✭✭✭jay0109


    A Politician who is chasing this up on my behalf got the following response from Greyhound on their new charges and my assertion that my bill would rise by close to 200%
    Our rates are based on customer research and insights we gained from our annual Recycling Champion competition.
    First of all, I would stress that Greyhound expects the move to be revenue neutral - we will lose some income - but we will also save on disposal costs.
    Most people will save money under the new regime ( almost 90% according to the Department) but only if they recycle. A small minority of heavy black bin users will pay more.
    We also base our numbers on the basis that 70% of waste currently presented in black bins by households (EPA stats) can be diverted to green and brown. Accordingly, we have offered the green bin free of charge.
    The legislation is all about encouraging recycling.
    This is a complete change for both the consumer and the waste operators. We are trying to predict future consumer behaviour and will constantly monitor and review from July 1.
    Revenue neutral!!! They're taking the mick.
    But sure, how'll we know what their accounts are saying as they are safely hidden away in the Isle of Man

    100% of waste in my black bin belongs there. I recycle everything that can be recycled.
    Who are these people who throw everything into the black bin and can't be bothered to recycle...according to Greyhound, the vast majority of people aren't recycling!!!


  • Registered Users, Registered Users 2 Posts: 2,016 ✭✭✭biebiebie


    Strangely when I log into my greyhound account there is no general waste collection history. Only green bin weight is available.
    Anyone else?


  • Registered Users, Registered Users 2 Posts: 2,671 ✭✭✭jay0109


    My Greyhound history shows Black and Brown weights, nothing for green. Always been like that


  • Registered Users, Registered Users 2 Posts: 25,005 ✭✭✭✭Toto Wolfcastle


    jay0109 wrote: »
    A Politician who is chasing this up on my behalf got the following response from Greyhound on their new charges and my assertion that my bill would rise by close to 200%


    Revenue neutral!!! They're taking the mick.
    But sure, how'll we know what their accounts are saying as they are safely hidden away in the Isle of Man

    100% of waste in my black bin belongs there. I recycle everything that can be recycled.
    Who are these people who throw everything into the black bin and can't be bothered to recycle...according to Greyhound, the vast majority of people aren't recycling!!!

    The whole '90% of people will save according to the department' thing is bullsh1t because it's clearly based on the minimum charges, not on charging the ridiculous 35 cent per kilo for the black bin.


  • Registered Users, Registered Users 2 Posts: 1,346 ✭✭✭van_beano


    There is no way this'll be Revenue neutral. Waste companies are going to be profiting by at least double if not treble compared to current charges.

    I'll hold my hands up if I'm wrong but I can't see how people, if already recycling, are going to be saving money on these new charges.


  • Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    biebiebie wrote: »
    Strangely when I log into my greyhound account there is no general waste collection history. Only green bin weight is available.
    Anyone else?

    Mine shows weight for everything, Green, Brown and Black. They might not have the correct chip in your bin for your account, or it could also be one of those chips that was around a few years ago sold in markets, chip that bin was collected and you didn't pay anything.


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  • Users Awaiting Email Confirmation Posts: 1,518 ✭✭✭Ciaran_B


    Am I right in saying the 'Weight' heading on the 'Lift Charges' page for Thorntons customers shows the amount in KG?

    If that's the case, based on the amount of times I put my Black Bin out last year, my annual charge will go from €139 to €135.


  • Registered Users, Registered Users 2 Posts: 1,346 ✭✭✭van_beano


    Ciaran_B wrote: »
    Am I right in saying the 'Weight' heading on the 'Lift Charges' page for Thorntons customers shows the amount in KG?

    If that's the case, based on the amount of times I put my Black Bin out last year, my annual charge will go from €139 to €135.

    If it shows your KG per bin lift - 30, 40 or whatever, add them all up for the year and then multiply that figure by 0.35. Add an extra €104 (service charge) to that total and that's how much it'll cost you from July 1st 2016 to May 31st 2017 if you have the same weight. Unless you don't put out your bin at all then there's no way you'll be €135, it may be €239 (when service charge added)


  • Registered Users, Registered Users 2 Posts: 1,776 ✭✭✭pissed


    Just added up my usage for the past year with Thornton's. Last years bill was €185 including the service charge of €50. Going by July 2016 rates my bill will be €276 including the €104 service charge. This is turning out to be a bigger scam than the water rates.


  • Registered Users, Registered Users 2 Posts: 2,876 ✭✭✭deelite


    There was a very small segment on liveline today about the charges (towards the end of the show) - hopefully more callers will ring in tomorrow.


  • Users Awaiting Email Confirmation Posts: 1,518 ✭✭✭Ciaran_B


    van_beano wrote: »
    If it shows your KG per bin lift - 30, 40 or whatever, add them all up for the year and then multiply that figure by 0.35. Add an extra €104 (service charge) to that total and that's how much it'll cost you from July 1st 2016 to May 31st 2017 if you have the same weight. Unless you don't put out your bin at all then there's no way you'll be €135, it may be €239 (when service charge added)

    Yeah, you're right. My maths was all wrong.

    Here's my last year and a bit of charges from Thorntons:


    Date Weight Waste Type Cost
    06/06/2016 00:00 28 General Waste €9.90
    23/05/2016 00:00 25 General Waste €9.90
    14/03/2016 00:00 25 General Waste €9.90
    18/01/2016 00:00 31 General Waste €9.90
    23/11/2015 00:00 40 General Waste €9.90
    23/11/2015 00:00 8.5 Excess Weight Charge €1.60
    14/09/2015 00:00 20 General Waste €9.90
    20/07/2015 00:00 27 General Waste €9.90
    08/06/2015 00:00 23 General Waste €9.90
    13/04/2015 00:00 27 General Waste €9.00


    So when I total up the 'Weight' column I get 254.5.

    254.5 x .35 = 88.9

    88.9 + 104 = €192.9


    An increase of €53. Or forty something per cent. Cheers Thorntons :(


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