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Line down since yesterday

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  • 14-12-2015 12:53pm
    #1
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭


    I sent Alan a PM regarding my line going down yesterday.
    Could you check it out for me?
    Thanks


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Hi tatranska

    Yes this is logged for engineers under reference number 2048194 - there is an (up to) three working day time frame on a resolution

    Thanks
    Al


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    #3
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    The engineer turned up yesterday lunch time and had me online again in half an hour.


    He reckoned the guys doing the initial install 18 months ago put a staple into the internal cable and it worked through to short the line.

    Anyway..all good at my end.


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    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Henrik Moldy Virgo wrote: »
    The engineer turned up yesterday lunch time and had me online again in half an hour.


    He reckoned the guys doing the initial install 18 months ago put a staple into the internal cable and it worked through to short the line.

    Anyway..all good at my end.
    Thanks for updating the thread Henrik Moldy Virgo

    Al


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